Working with James Whatley and his team has been an outstanding experience. They are knowledgeable, responsive, and truly care about their clients. Every question I've had has been answered quickly, and they always take the time to explain my options so I can make the best decision for my family.
What I appreciate most is their personal approach—you never feel like just another policy number. It's clear they genuinely want to help and provide the right coverage, not just sell insurance.
Beyond his business, I've also had the privilege of seeing James invest in our local community through his support of Miles 4 Matthew. His willingness to give back and support local nonprofits speaks volumes about his character and the values behind his business.
I highly recommend James Whatley Insurance to anyone looking for excellent customer service, professionalism, and a team you can trust.
Risposta da James Whatley - State Farm Insurance Agent azienda4 Sep 2026
STATE FARM Insurance helped me to apply for Flood Insurance and had it issued within a week. My previous Flood Insurance company charged my card and didn’t send me the Declaration page and policy I.D. I am grateful for the professional staff at James Whatley State Farm Insurance office!
Risposta da James Whatley - State Farm Insurance Agent azienda4 Apr 2026
Thanks for the 5-star shout-out, Tuula! We’re so glad you found value in working with us.<br><br>James Whatley - State Farm Insurance Agent
During our current search for insurance we used a broker as well as contacting providers directly. Lisa L with State Farm is a breath of fresh air! It’s so nice to call and get a live person on the other end! Not only that, but she patiently explained all of our options with honesty and thoroughness. The best part is State Farm’s rates were the cheapest! I highly recommend State Farm, ESPECIALLY Lisa L with James Whatley’s firm.
Risposta da James Whatley - State Farm Insurance Agent azienda4 Aug 2026
Thank you for the kind words. Stop by our office and say Hi when you have a chance!
Casey and James have always taken good care of us. Casey is the best - always follows through and has such a great personality and attitude / a joy to deal with.
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you Lori. Casey is a joy to have on the office and an awesome representative!
Lisa Lasris provides outstanding customer service. She is incredibly knowledgeable, and whenever I have questions, she takes the time to answer them thoroughly and make sure I understand everything. She is always patient, helpful, and professional, and I truly appreciate how easy she makes every interaction. It’s clear she genuinely cares about providing excellent support, and she is a wonderful representative of State Farm. Thank you, Lisa, for always going above and beyond!
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you for the 5-star review! We’re thrilled to know you had a positive experience with Lisa!
Great service. Detail oriented and always available for a call or question. Good communication and solid service. Helped me on a claim when others would not. I can highly recommend James .
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you Corvin for the 5-star review! We're honored to have you as a customer.
I highly recommend Lisa Lasris. She is knowledgeable, responsive, and genuinely cares about her clients. Her personalized service and attention to detail are outstanding. If you need insurance help, Lisa is my first choice.
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you for taking your time and leaving us a review. Lisa appreciates your kind words and support!
I have been insured with the James Whatley State Farm agency for many years. James is a very knowledgeable agent and his staff are friendly and caring. I recently dealt with Jonna Soots on a death claim for one of my grandchildren, and she was so kind and compassionate. Jonna went above and beyond for my family and the claim was settled very quickly. Thank you Jonna Soots!
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you, Vicki. Jonna, Casey, Lisa and I miss you! Best wishes to your family from all of us.
I love working with Lisa Lasris out of this agency. I've worked thru her for 20+ years regarding my home and auto insurance. Most of the time she has the answers or will get answers to meet my needs. She's a true gem in this business.
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you Lydia! Lisa is a valuable member of the team. Lucky to have her and her 35 plus years of experience in the insurance business.
James and his team are wonderful at communicating. They helped me with my motorcycle insurance and taught me that I could bundle with my home and auto and save more $- great experience!
Risposta da James Whatley - State Farm Insurance Agent azienda4 Jul 2026
Thank you Chas! It was great talking to you and thanks for stopping by the office!