🚘 Used Car Dealer🚗 Used Cars🚙 Used Trucks🚘 Used SUVs🚗 Pre-Owned Vehicles🔄 Vehicle Trade-in Services💰 Auto Financing🤝 Auto Loan Assistance📝 Vehicle Appraisal✅ Test Drives👌 Car Buying Services🏷️ Car Selling Services☑️ No Credit Check Cars🚐 Used truck dealer
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💰 Car finance and loan company🤑 In-House Financing💵 Buy Here, Pay Here🚗 Vehicle Financing
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In store shoppingOnsite servicesWheelchair accessible entranceWheelchair accessible parkingBuys goods usedOil changeService repairSells goods usedRequires appointmentsPay credit cardPay debit cardParking lot freeOnsite parking
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Ozarion FirstLocal Guide
2 Oct 2025
Ms Sandra went above and beyond for me today. She spoke with me yeasterday (1st) and she told me to come in today (2nd) to look at the suv that I was interested in. Not once did she tell me she was off today. She made me feel special and important. Best Customer Service Ever!!!! Im taking mu suv home today. Thank you Ms Sandra
Sharon Brown
Risposta da King Of Cars azienda4 Oct 2025
Thank you so much for taking the time to leave us such a positive review, Ozarion! We will be sure to pass on to Sandra your kind words! We are thrilled that you received great customer service from her. Enjoy your new car!
I just bought a 2010 ford raptor from them got it on Wednesday broke down today won’t start. It will turn over but won’t start. Under warranty but I have to pay $675 for the tow from Waco to Houston for them to fix it. So much for what is suppose to be a decent car company. Nope just another place to sell you something that looks nice but is actually junk. I’m going to continue to pay this truck off. It is a very nice truck. But trust me don’t fall for the polished turd trick. Building is nice people are nice vehicles are shit though. Thanks for a headache.
Risposta da King Of Cars azienda4 Oct 2025
Hi Chris,<br><br>We’re very sorry to hear about the trouble you’re experiencing with your truck. We completely understand how frustrating it is to have an issue so soon after purchase.<br><br>As you mentioned, your vehicle is covered under warranty, and we are more than willing to repair it for you. However, in order to diagnose and complete the repair, we need to have the truck here at our service center in Pasadena. Since the breakdown happened in Waco, the towing company quoted $675 to bring the vehicle back to us — unfortunately, this cost is outside of what the warranty covers.<br><br>We want to get you back on the road as quickly as possible and are ready to begin repairs as soon as we receive the vehicle. Please give us a call so we can discuss the best way to get the truck here and resolved for you.<br><br>Thank you,
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Darcyle Robinson
14 Jul 2025
I had a terrible experience at King of Cars, and I feel it’s important to share my story to warn others.
I came in to test drive a white Mercedes GLA 250 that looked great online — but the moment I sat inside, I could tell they had only shown the “nice” parts in the photos. The steering wheel was worn, and many of the buttons were discolored and faded from heavy use.
Things got even worse during the test drive — the car STOPPED on me twice! I was shocked. I immediately informed Sandra, but she acted completely uninterested, as if it wasn’t a big deal.
Still trying to find something decent, I decided to test drive a red Nissan Murano. As soon as the car hit 20 miles per hour, it started SHAKING violently. At that point, I knew I had to walk away.
I want to warn anyone considering this dealership: be VERY careful. If something doesn’t feel right, trust your gut. I’m so thankful I didn’t give Sandra my down payment — I would’ve regretted that decision for a very long time.
Car shopping is stressful enough — the last thing anyone needs is to deal with shady or careless service. Do your research and go somewhere that values honesty and safety.
Risposta da King Of Cars azienda4 Oct 2025
Hi Darcyle,<br><br>Thank you for taking the time to share your experience. I want to sincerely apologize that your visit didn’t meet your expectations. That’s never the experience we want for our customers, and your feedback is very important to us.<br><br>Regarding the white Mercedes GLA 250, we appreciate you pointing out your concerns. That vehicle is equipped with Mercedes’ ECO Start/Stop system, which automatically turns the engine off at stops and restarts it when the brake is released — it can feel unusual if you’re not familiar with the feature, but it is functioning as designed. As for the worn steering wheel and button discoloration, that type of cosmetic wear is not uncommon for a vehicle that is nearly 10 years old. However, we do our best to display our vehicles honestly, and your comments will help us improve how we present our inventory.<br><br>With the red Nissan Murano, I want to personally thank you for bringing the vibration issue to our attention. We did notice the same concern during a follow-up test and are currently having the vehicle inspected and repaired. It could be related to a tire balance, wheel alignment, or transmission issue — either way, we’re committed to getting it resolved before it’s sold.<br><br>Please know that every vehicle we sell goes through a rigorous 89-point inspection, and we include a free 3-month/3,000-mile powertrain warranty for added peace of mind. These are used vehicles, and although we take many steps to ensure reliability, mechanical issues can occasionally arise — and we stand behind our customers when they do.<br><br>We’ve been in business for over 19 years and have built lasting relationships with many repeat customers who value the way we do business. I’m truly sorry that you didn’t have a world-class experience with us — we’re taking your feedback seriously and using it to get better.<br><br>If you’re open to discussing this further, I’d love the opportunity to speak with you directly. You can reach me at 713-472-5464 ext. 812 or [email protected].<br><br>Sincerely,<br>Domenica Chapa<br>General Manager, King of Cars
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Brittni Head
27 Feb 2025
Let’s me start with a shout out to the team, very hands on and sweet and most definitely straight forward! Sandra was very helpful when it came to paper work and to get me driving off in my car! She the greatest. And most definitely to the GM Domenica when I mean she explained everything in details and made the process as smoothly as possible even with it being after closing she made sure i understood everything, if your looking for a car and don’t know where to start king of cars is your place to go!!
Risposta da King Of Cars azienda4 Oct 2025
Thanks so much, Brittni! We really appreciate you taking the time to share your experience. Sandra and Domenica will love hearing this—they genuinely care about making the process easy and making sure you drive off feeling good about everything. Glad we could help, and if you ever need anything, you know where to find us. Enjoy your new car!
I recently purchased a 2018 Volkswagen Atlas
from Sandra at King of cars!! and I couldn't be happier with my purchase! Sandra was incredibly helpful throughout the process, providing all the information I needed. The car is in excellent condition, and the entire transaction was smooth. I highly recommend Sandra for anyone looking to buy a reliable vehicle.
Risposta da King Of Cars azienda4 Oct 2024
Thank you so much for your wonderful review, Allashia! It's great to hear that Sandra made your car-buying experience smooth, and we're delighted that you're happy with your purchase. We're grateful for your trust and hope you enjoy many great journeys in your new vehicle!
Great Dealership with great people! We researched and saw 2 vehicles at the 1102 Spencer location for my husband and my daughter! Leo and Rick were on point! Just like the website says transparent, nothing was hidden, we walked away with 2 cars! Huge shout out and THANK YOU to Leo and Rick for taking great care of us!!!
Risposta da King Of Cars azienda4 Oct 2023
Wow, that's awesome, Gwendolyn! Thanks for your amazing review! We're thrilled you had a positive experience at King of Cars. Leo and Rick are delighted to have helped you find the perfect vehicles transparently. Enjoy your new cars and thank you for choosing us!
I got a car from here 1 in a half month the axle came all the way off the same axle that he so called replace this year then they gonna tell me it’s my fault that I should have took the car to them remind you I called about this Friday it happen Saturday what was a one day difference going to do smh then they told me they could not pass expections for the car because the all the light was on so when I confronted them when the axle come off they try to say they could not pass it because of the battery so what’s really going on I’m looking for a lawyer something for sure will get done car is total and I had it less then 2 months and when I was there about the axle to they bring a car in that would not start and another car engine blew lol run as fast as you can this car lot is problems then they sale they car more then what it’s worth
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Cristie Phillips
25 Apr 2023
Props to King of Cars in Pasadena and the amazing sales representative Victoria on being professional and very welcoming. This was a great experience and definitely recommend their services.
Risposta da King Of Cars azienda4 Oct 2023
Thank you for the wonderful review, Cristie! Really appreciate you recommending us!
We bought a car at king of cars and Victoria was outstanding . she explained everything to us and went over the car with us she went thoroughly all over the paperwork with us. we are very satisfied with the vehicle and king of cars. They have a great service department and their staff are very friendly. I highly recommend you spend the time at king of cars and get a vehicle there if you're looking for a vehicle.
I bought a car from Ashley Nery. She was and is great help I recommend to ask for her. I loved my experience withth king of cars. Thank you Ashley for all your help.. I highly recommend this place