Mainland Investment Auto Sales

LA

LaToya Local Guide

29 Aug 2026

I bought a car from them about two months ago the check engine light came on, the car bounce when I stop, got and oil change come to find out it's an oil leak. When I bought the car I told them my situation here I am back in the same situation I was in before buying the car. DO NOT PURCHASE A CAR FROM THEM THEY ALL HAVE PROBLEMS. almost 2 months and already having these issues. You guys should be ashamed of yourselves taking advantage of people who are in real life situations I pray I can drive the car until I can save to purchase me another car. God sees everything doing people wrong to make a sale you have to pay for that spiritually. No wrong doing will go unjustified. People if you don't want to have major issues with your car and be stuck in a contract don't purchase a car from them they cars look good but has engine problems. This is a real review. Doing right by people is what brings you more customers, no robbing the customer of their hard earned money times are hard people are barleyaking it and y'all taking advantage of people if we had the money we would have went and gotten a brand new car from a more valuable dealership. We are the ones keeping you guys in business but your business will not last long God is going to see to that honest people getting taken advantage of having the car almost 2 months with major engine problems, oil leaks, it bounce when stopping. It didn't do that when I test drive it they fix the cars long enough for you to make the purchase then amo th later that's when the problems begin. LISTEN!!!! Don't buy a car from here don't say I didn't warn you.

JS

Jim St.Romain Local Guide

26 Aug 2026

I see 5 or 6 trucks that I'd be interested in but you all don't list your prices, seems counter productive if I have to call and go through a list of trucks to get pricing

MM

Maximo Martinez

28 May 2026

I had an absolutely horrible experience with Mainland after purchasing a Ram 2500 from them. Shortly after buying the truck, the check engine light came on. I immediately contacted Cesar, the salesman who sold me the truck, and he told me to bring it back in.

They kept my truck for two days and gave it back to me, saying the issue had been handled. The check engine light was gone — but only temporarily. The very next day, while driving to Missouri, the check engine light came back on again. That should have been a major red flag that the issue was never properly fixed.

To make matters worse, only three weeks later, the transmission completely went out. After spending my hard-earned money on a Ram 2500 that I expected to be reliable, I was left stranded and frustrated. Instead of standing behind the vehicle they sold me or taking responsibility for what appears to have been an existing issue, Mainland is now telling me I have to pay for a brand-new transmission.

This experience has been extremely disappointing. I feel like I was sold a truck with serious mechanical problems, and once the sale was complete, the support disappeared. I would strongly advise anyone considering buying a vehicle from Mainland to be extremely careful, get everything inspected independently, and make sure you fully understand what you’re getting into before signing anything.

AL

Alma Lopez

27 May 2026

Experienced the worst customer service dealing with these people. I took a quick glance at the reviews and honestly couldn’t believe the way they respond to negative feedback. Telling customers to “keep hiding behind the screen” is completely unprofessional and says a lot about how they handle criticism.

The attitude is rude, defensive, and straight up disrespectful instead of trying to resolve issues like an actual business should. If this is how they treat paying customers publicly, I can only imagine how they act behind closed doors. There’s a difference between defending your business and acting immature online.

I would not recommend giving these people your money. Save yourself the headache and go somewhere that actually values professionalism, accountability, and customer service.

LT

Lola Trailera Local Guide

15 Apr 2026

Dont waste your time. They post pictures of cars they don’t even have just to get you there. When you ask about it, they say they don’t know who posted them. I drove all the way from Galveston for nothing. Very unprofessional.

MS

Michael Short Local Guide

31 Mar 2026

Do Not But A Car or Truck From This Dealer. They sold me a 2018 Ford F-550 that is missing the entire emission system then tried to tell me I bought it as-is. I was making all payments even though i couldn't drive it legally until they couldn't transfer title and get registration sticker so i quit paying and cancel insurance and locked it in garage. If i cant drive it then I should not have to pay for it, right ?

CP

Colton Pershall

7 Mar 2026

Yurbil— SHE DID NOT CHECK INVENTORY BEFORE I DROVE 8 HOURS TO GET THE TRUCK

WILL - THE SERVICE MANAGER JUST SAYS SORRY THIS IS REALLY BAD COMMUNICATION ID BE CAREFUL BEFORE YOUR TIME IS WASTED.