friendly staff 260 caring staff 107 wait time 27 patient staff 22 ultrasound 19 ct scan 17 anesthesiologist 12 thorough explanations 7 radiologist 6 surgical center 6
GastroenterologyGeneral surgeryHand surgeryOrthopedicsOtolaryngologyPain managementPodiatry (foot Surgery)Spine SurgeryOpen MRIX-Ray ServicesCT ScanUltrasoundBone Density
Onsite services Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Restroom Requires appointments Recommends appointment Pay credit card Pay debit card Pay mobile nfc Parking lot free
Glenna Gerhart
30 Sep 2024
This facility has the best open MRI machine. I have had two total knee replacements here and the service was excellent. The three ladies at the front desk are exceptional at their job. Always a positive experience here!
Dianne Torres Local Guide
28 Jun 2024
An excellent experience for open MRI. Stephanie the technician is very kind and professional. She made me feel comfortable and even prepared a CD for me with all the images without me having to ask! This is my preferred site to choose for my imaging services. Please take good care of Stephanie.
Dani Knigge Local Guide
26 Jun 2024
They were not only professional, they were in touch with the "human side" and went above & beyond (my nurse - Masomeh, even held my hand during the procedure) to make me comfortable. Masomeh even followed up with me with test results. She was AMAZING & APPRECIATED! The entire team did a great job & the process went swiftly. I would definitely recommend them.
M Johnson Local Guide
13 Jun 2024
I had a CT Scan performed recently and Andrew, my tech, was absolutely professional from beginning to end by ensuring he kept me informed throughout the entire process. Because I was able to preregister online, there was no wait at all. I was in and out smoothly and without delay. I will definitely recommend friends and family to this Hospital.
Jim Edwards Local Guide
26 Apr 2024
Arrived early this morning for MRI appointment. Paperwork was handled quickly and the MRI technician, Stephanie, was soon out to take me back to prepare for the procedure. She was professional and cordial and answered all my questions. While I can't say that the MRI was enjoyable, it was painless and was, I felt done as efficiently and quickly as possible, with ample concern for the patient's experience.
Pamela Johnson Local Guide
23 Mar 2024
I am claustrophobic and just resenting getting a MRI done. But Stephanie and her co worker, I wish I had gotten her name, made my experience so comfortable. They took their time letting me catch my breath in between tests because my doctor had ordered three. They played my favorite music through headphones for me which helped relaxed me more. My overall experience at this facility was the best from scheduling my appointment with Nikki to actual check in. I would definitely recommend here for anyone with fears or just want good customer service.
Surianis Hizam
20 Mar 2024
I don’t wish for anyone to be hospitalized but if need to, this is the best place to have you taken care of! Everyone, including the receptionist/registration team, the nurses & even the security, is absolutely fantastic. They are welcoming, efficient and made us feel comfortable. One thing I hear a lot is they are very happy working there and I believe that made a lot of difference to treating the patients. Special mention to RN Tara & Blair, and nurse Brenda - they were super attentive & passionate about their job!
Mariana SiSupieras Local Guide
1 Mar 2024
I had a wonderful experience at this facility. I went in for an abdominal CT scan and I was really impressed with the customer service I received from the minute I walked in to the moment I left. I apologize because I should have gotten the front desk lady’s name and the tech who did my CT scan because they were wonderful. I returned a week later to personally request an itemized statement and again I received amazing customer service. Because it’s a surgical hospital it was a bit pricey just for a CT scan yet it was worth the money because of the amazing customer service and my doctor called me before 5pm to give me my results. I went in at 7:30am so to have results that quick was very impressive and a first for me outside of the ER. I recommend this Surgical hospital especially if you are seeking a fast turn around with your results.
Perla Lemon
22 Feb 2024
My experience was excellent. The young lady who took my information was kind and friendly. She was gracious in allowing me to take a seat. Then she picked up my paperwork and informed me of the time for my procedure. The x-ray technician was also kind. She wheeled me to the area for procedure and upon completion she took me to my car. Both young ladies wished me well in feeling better. Thanks for the excellent care.
Barbara
29 Dec 2023
My experience with Memorial Hermann Surgical Hospital was very pleasant. I am usually very nervous about any type of MRI. The young lady who performed the MRI was excellent. She was very patient and explained every step. She made sure I was very comfortable. If I have another open MRI, this hospital will be my choice. I chose them this time because I had an open MRI in 2021 and remembered the pleasant experience at that time.
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