maintenance 15jaguar xf 10polite staff 10loaner car 7explaining work 4efficient process 4used cars 3battery replacement 2friendly technicians 2follow through 2
The customer service provided was exceptional. The showrooms maintained an outstanding level of cleanliness. Staff were welcoming and courteous.
The service department's diagnostic procedures appear to be overly extensive in identifying vehicle issues. The presentation of video evidence, suggesting a fluid leakage, was inaccurate. The fluids shown on the shop floor was not my vehicle. I am a bit hesitant in authorizing work on my car.
Risposta da Jaguar Southwest Houston Certified Pre-Owned & Service azienda4 Nov 2025
Hi Gene, thank you for taking the time to leave a review for us at Jaguar Southwest Houston Certified Pre-Owned & Service. If you have any other hesitations please feel free to contact us. We are always here to help!