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Booktopia Pty Ltd ("Booktopia") respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how Booktopia Pty Ltd collects, uses and manages your personal information and incorporates compliance with the General Data Protection Regulations (GDPR) for EEA residents.

We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so trusting Booktopia Pty Ltd and unless you directly give Booktopia Pty Ltd consent to do otherwise, Booktopia Pty Ltd will only collect and use your personal information in accordance with this Privacy Policy.

We give you:

The right to be informed through this Privacy Policy, this website and our communications with you
The right of access to your information
The right to rectification of your information
The right to erasure of your information
The right to restrict processing of your information
The right to data portability should it be required
The right to object to usage and storage of your information
Rights in relation to automated decision making and profiling as relevant.
Collecting information about you
Except as stated in this Privacy Policy, Booktopia Pty Ltd will not collect or use your personal information without your consent. Booktopia Pty Ltd collects your personal information when you:

provide us your personal information and contact details;
order or purchase Booktopia products and/or services
enter your personal information on the Booktopia website or other Booktopia-owned properties;
participate in a Booktopia competition;
interact with us through social media (including Facebook and Twitter);
register on the Booktopia website/s
contact us; we may also keep a record of that contact.
We will only collect additional personal information with your consent.
Information you give us
We collect and store all the information you enter yourself into your Account and Email Newsletter Preference center, including personal information such as your name, addresses, phone number, email address; information about your orders; personal communications with us; and your newsletter preferences.

We collect and store any information you give to us when you contact us through our customer contact channels eg phone, email, chat, contact center, social media; that is relevant to you or us for the purposes of updating your information, or improving our service to you or offering you new products and services if relevant.

Information from your use of our websites and services

We collect and store information about your usage of our website when you browse and shop with us. This includes technical information such as your browser type; device type; IP address; length of time you are on part of a page, a page and the site, and other technical information.

Information collected and stored from browsing our websites is anonymous unless you are logged into your account and have visited us before, in which case this information is associated with your account by cookies that our servers place on your computer so that we can improve your browsing and shopping experience and offer further service and products to you onsite; by email (unless you have unsubscribed from such services); by retargeting services on other platforms via cookies eg social media; and other online properties not associated with us also via cookies.

We collect and store the above information in server logs and our database.
Booktopia Pty Ltd Unit E1, 3-29 Birnie Avenue
Lidcombe, NSW 2141
+ +612-90454394
Mon, Tue, Wed, Thu, Fri 09:00 - 17:00

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