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JO
JoseLocal Guide
28 May 2020
Should have spent more time test driving the car they sold me. They sold me a car with a bad transmission.
Be careful when buying your vehicle from this dealership. This transmission problem cost me $1,200! Now I know why they were reluctant to let me take the car to a mechanic.
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KD
Kevin DavisLocal Guide
5 Aug 2019
Friendly service writer, and was able to talk with a knowledgeable tech.
Respuesta de A & A Auto Service and Sales empresa4 Oct 2019
Thank you very much.. it was a pleasure serving you.
Always busy, can't make an appointment (or at least they wouldn't give me one). Prices are good, but something new always seems to go wrong shortly after I have a repair done. Stopped going here.
Respuesta de A & A Auto Service and Sales empresa4 Oct 2019
Sorry yo hear your review.. but we always tell customers to drop off cars because we work by order here.. and yes cars always have many issues so they will always need repairs.
This is the worst place to buy a vehicle, they post the adds for vehicles they are selling on craigslist and fail to add that they are a dealership and that the tt&l must be paid at the time of purchase in addition to the price of the vehicle. That was fine we didn't have the additional so they said that we could pay in a week, when I called they quoted me 344 by looking at someone else's taxes on another vehicle, mind you the "dealership" said they didn't charge any extra fees for the tt&l and that all money was going to the state, I asked why so much and called the tax office who said the amount would be no more than 292.75. I called the "dealer' back and they stated they charged a 50.00 fee for filing. I told them that why wasnt that mentioned when we asked about additional fees and we were assured there were no additional fees. So I told him that I would send the 292.75 and he stated that I had to pay an extra 14.25 and he would withhold my plates for the 14.25 he said that I needed to send in 307 he also preceded to insult me and stated that he was sure I could do without the 14.25 for a couple of days if he was incorrect about the 307.00. I told him the 292.75 was the taxes on the 2900 we paid for the vehicle, the title fee, the registration and the inspection. He told me I was incorrect and argued that I wouldn't get my plates without sending in the 14.25 after the tax office said it was in the 292.75. They try and nickel and dime you here and are not prepared or organized when it comes to tt&l. I have called the Texas dept of motor vehicles to file a complaint. They did not do a service inspection of the vehicle. Its not about affording it is about being clear upfront when a buyer is purchasing.
Respuesta de A & A Auto Service and Sales empresa4 Oct 2018
We are sorry you could not afford the $15 and sorry you do not understand what a document fee is.. we usually charge $150 but to try and keep you happy we charged $50.. by the way we also paid the inspection fee and did a service inspection of the vehicle to make sure it was good to drive.<br>A doc fee -- also called a document or documentation fee -- is a fee charged by car dealerships to process a vehicle's paperwork. Essentially, a doc fee covers the cost of all the dealership's back-office employees, from the people who handle the money to the employees who deal with the title, registration and the DMV.
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JG
Jessi GamiochipiLocal Guide
7 Nov 2018
Good service and good price.. This days is hard to find HONEST MECHANICS like them.. highly recommended
Respuesta de A & A Auto Service and Sales empresa4 Oct 2019