All Star Motors Jeanetta - Houston Car Dealer

JP

Johnnie P

5 Sep 2026

Good dealership got my car only $1000 down payment on Labor Day thank all star mash manage John and Devine for my first car dream car

DP

Dez Perez

29 Aug 2026

I gave this dealership TWO MONTHS to make things right, and they still haven’t.

I contacted them about a used Bronco and was told financing was already approved and I could realistically get my payment under $650. I drove there only to find out the Bronco wasn’t even at the location. I was then pressured into buying a 2023 Honda Civic with 55K miles, $5,600 down, and $721/month.

After driving the car home, it began shaking and pulling at 60–70 mph. We discovered it needed tires, an alignment, and potentially more. I returned it the very next day after having it for only about 14 hours.

I requested to cancel the deal and receive my full $5,600 back. They only refunded $3,600 and kept $2,000, saying it would be “on file” for a future purchase. I repeatedly called, left messages, and even mailed a letter requesting to speak with the owner. Still no resolution.

The communication was terrible, promises were repeatedly made and not kept, and I felt completely taken advantage of. I understand policies, but when a customer is given misleading information and returns a vehicle within 24 hours due to serious issues, the situation should be handled differently.

Do your research, get everything in writing, and be very careful before doing business here.

RC

Rodney Coleman

28 Jul 2026

Everyone in the office was very good and Sam made my experience with them very good and I would recommend anyone to come and experience the good feeling of buying a car here 👍😀

JP

Jazmin Perez

20 Jul 2026

Great place to come and shop for a vehicle. Excellent costumer service Hector is the guy you want to come and speak with 100% recommend this place if your in need of a good running Vehicle.5 stars!!!! Ask for HECTOR!!!!

TG

Thomas Green

20 Jul 2026

These guys killed it! After being deployed for a year I got into contact with this dealership and they’ve been nothing but fast working and reliable! I highly recommend these guys if you need great quality service!

MC

Matheus Cruz

6 Jul 2026

They sold me a damaged van. I went back to the shop to have them swap it out—they hadn't even inspected it—and after just two days of driving, the brakes failed. They hadn't even changed the oil. I asked to exchange the van for a different car, but they simply refused to resolve the issue, saying there was nothing they could do. They had agreed on a specific installment amount with me, but when I signed the contract, they raised the payment; they just told me I could renegotiate after six months. I do not recommend buying cars from them; they are completely unscrupulous and low-down people who only care about lining their own pockets. I asked for my down payment back—even though it hurt my credit score—because I didn't want the van.

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Noe Giron

30 Jun 2026

I recommend this place to everyone. Everyone working her was so nice and helpful. They help me get into exactly what i wanted. If your looking for your next car please come here!

TB

Tylen Brooks

22 Jun 2026

Jeanna & Hector beyond helped me out in a short span of time got me in & out. Love the customer service felt like family. Thank yall so much for the service !!

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Cesar Xenia Local Guide

13 Jun 2026

Thank you to the sales person Pedro he made the entires process easy and fast , I will defenetly be coming back to make more Business with them Thank you for everything👍

DA

Daniel Aguilera Gonzalez

7 May 2026

1k down payment i got my tahoe really there nice snd helpful i was trying to get my first truck no one got me approved yeah i recomende everyone to go with all star thank pedro and mash