gulmehak aslam Local Guide
13 Aug 2026
$110 for an oil change and on top of that 3% credit card fees. Thats funny!! NEVER COMING BACK.
oil change 43 courteous staff 39 loaner car 17 tire rotation 14 informative staff 8 welcoming atmosphere 8 honda crv 7 battery replacement 6 alignment 6 free car wash 2
Car Repair and Maintenance Service
Onsite services Wheelchair accessible entrance Wheelchair accessible parking Oil change Pay credit card Pay debit card Pay mobile nfc
Mostrando 5 de 20 total. Restablecer filtros
gulmehak aslam Local Guide
13 Aug 2026
$110 for an oil change and on top of that 3% credit card fees. Thats funny!! NEVER COMING BACK.
Tania Local Guide
15 Jun 2026
My friend recently had an oil change done at Honda Gilman Rosenberg, and the experience resulted in a serious safety hazard. After the service, the hood latch (or engine cover under - see pic) was left unsecured. While my friend was driving on the freeway, it flew open causing her to be stranded and putting her in a dangerous situation.
This is a basic step in any oil change checklist and should never be overlooked. A mistake like this could have caused a serious accident. I strongly urge management to review their service process and quality checks to ensure this does not happen to another customer.
I hope this is taken seriously, as customer safety should be the top priority.
Ammad Hussain
17 Jan 2026
Probably the worst Honda dealership I’ve visited. Took 3 hours for an oil change that could’ve been done in an hour.
Eula Landry
14 Jun 2025
GILLMAN HONDA FORT BEND SERVICE DEPARTMENT PROVIDES HORRIBLE CUSTOMER SERVICE. I scheduled an appointment for radio installation in June 2024. When I arrived to the appointment, no one in the service department had ordered the radio for installation. Even though the appointment for radio installation was confirmed on the day before.
Fast forward to the June 2025 appointment for radio installation. The technician installed the radio and there was NO SOUND. The sound was not tested before I was told the repair was complete and the car was ready for pick up.
When I returned to the service department the THIRD time for the same $$$$ radio repair, neither the service advisor nor manager were there who I had worked with earlier in the week. A different service advisor was able to get a technician to connect the audio. My appointment was scheduled for 7 AM, even though the technicians arrive at 8 AM.
Sheryl Mejia Local Guide
15 Nov 2024
The techs don't do their due diligence and actually check everything to find all the issues with your vehicle to save time and money. They lie about checking certain things and then you find out they actually never checked and need it fixed, extremely inconvenient, or say they checked it and it needs to be replaced and then find out it never needed to be replaced. Then when you still have an issue they say oh we found something else that needs to be fixed to fix the issue so obviously they're just out to get your money. I just spoke to my service advisor about this and yes I'd like for a manager to call me. Do better Honda Service Department.