JS
Jonathan Silva
2 Apr 2019
I received a bill from my insurance because the receptionist submitted the wrong claim code. I called to clarify and was very curtly told that everything was submitted correctly. I called my insurance and they informed me that this was incorrect. I called the office back the next day and was told that they had already corrected this incorrect submission, seemingly without any plan to notify me or apologize for the hassle. Lack of transparency and accountability.