Turn Key Real Estate

LZ

Leo Zheng

9 Sep 2023

Philip A. Raices @ Turn Key Real Estate is the best real estate agent in the Great Neck,Long Island. Phil is an experienced agent, he just helped me found a great tenant in a great deal for my one bedroom apartment in the Great Neck in only two weeks .Even though he finished his case, he’s still giving us very kindly and helpful after-sales services .The tenant and me both are satisfied with his professional and excellent service .Amazing!!!👍

HH

Henry Huang

23 Apr 2022

It is our great pleasure to get to know Phil and work with him in this purchase. In him we see all the attributes one needs to qualify for an exceptional buyer's agent, including but not limited to the ones listed below. Through working with him, you will soon realize that what you get is a lot more than just a happy deal.

Phil is professional and knowledgeable. He was able to demonstrate that in our very first phone call, by giving us an overview about the recent trend of the real estate market, and the inventory status of the area. He also demonstrated that during the showings. Even though it was his first time seeing the unit, he could walk us through the details, including the material, structure, layout, facing and utility installations.

Phil is also very patient and responsive to inquiries. We sometimes came up with conversations that went back and forth late in the night or last minute asks on scheduling visits, Phil was always there and able to get things sorted out as much as possible.

Phil is honest and reliable. He gave honest opinions to help you make good decisions, even though his opinions sometimes went against his own benefits. You could also from time to time, through his reactions and opinions, learn that he holds high integrity both as an agent and as a person.

Moreover, Phil provided us extra services beyond the typical responsibility of a real estate agent. Such as giving us a ride on an hour-long tour in the area, suggesting us strategies on real estate investments, and teaching us useful knowledge about the business.

Like he often said, Phil is very service oriented. Based on our experience working with him, that means he doesn't have a limit on what to provide or not to provide as an agent. He will give everything he could as long as that adds to a better experience for his clients. I'm putting together this review as a sincere thank you to Phil, also as a hope to help out more people in finding an agent they can trust.

AH

Alberto Hernandez

7 Apr 2022

Phil has provided a remarkable brokerage service to my family and me. He helped us find a place that was a great fit for us. I see that he has a win-win mindset which is fruitful in the short-term and promotes long-term business relationships with clients like ourselves by providing exceptional service. I highly recommend Phil for finding a place to live.

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Ailian Chen, MD

31 Mar 2022

I met Mr. Philip A. Raices when I bought a medical office in the building he manages. He is a sincere, patient, kind, friendly, responsive, efficient, professional, and knowledgeable gentleman. As a long-term local resident himself, his knowledge of building regulations, local lifestyle, and the real estate market is second to none. Sometimes, the super of the building is not available. But he is always there for me. The building he manages is always in an impeccable condition, down to the arrangement of the recycling bins! He is always exploring new ways to improve the condition and value of the building, such as evaluating whether or not adding solar panels on the roof. I feel very lucky to have such a dedicated building manager! I’m looking forward to working with him for many more years!

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George Grasso

6 Dec 2020

Phil Raices is an excellent real estate broker and more importantly, a genuine, attentive & empathetic man. Throughout my career as an attorney, I have known and conducted business with scores of brokers & their respective agencies. Unfortunately, in my experience, I have found that, as a general rule, real estate brokers tend to share the worst of those stereotypical characteristics that are ubiquitously associated with attorneys. Brokers are often money-hungry charlatans and swindlers, prioritizing their own bottom line high above the best economic interests of their clients. Phil defies this characterization without compromise. He conducts business honesty and with integrity. When my wife, my stepson, and I were searching for a new home, we couldn’t have been more fortunate to meet Phil. Phil was extremely diligent and thoughtful in terms of working with us in order to find a place to live, while helping to achieve our goals. Because of Phil, we are currently living in a space where we hope to spend the rest of our lives should circumstances permit. There is no question that Phil respects his profession with dignity, just as he inexorably cares for his clients’ interests above all else. Today, I am proud to know Phil Raices and call him a friend. I will continue to recommend Phil & his agency, and to employ his services, as long as I have the occasion to do so.

MS

Monika S

29 Sep 2020

Phil has helped us find qualified renters for the apartment in our two family house for the last fifteen years. He's done this often in record time and always to our satisfaction. We appreciate that he listens to what is important to us. Our elderly mom always ended up feeling comfortable and liking the tenants that lived in the apartment. Thank you Phil, for your expertise and responsiveness and kindness to us!

JL

Jessica L. Local Guide

22 May 2020

Phil helped me buy my first apartment and I have moved in in March. I love the apartment and I love the area. Thank you so much Phil! I thought buying first apartment will be tough but Working with Phil makes everything easy and smooth. He is very responsive and solves problems quickly. He has tons of local knowledge which is super helpful. I would def work with him again. Strongly recommend him!!!

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Sheila Pasner

21 Apr 2020

Hi there,
Just wanted to say a big thank you for listening to my situation. I reached out to you because I have always been a fan of your weekly column for a long time. As a colleague I appreciate and admire your knowledge and forthrightness as it was much appreciated this morning. I can't thank you enough for your kindness in helping me feel more in control of a situation that is quite important to me.
I can only say that in life's journey one is lucky to meet people who are like themselves in in character ( a good citizen, a kind and helpful human being) and you demonstrated having good character. Above all knowledgeable and experienced in having real estate acumen and the desire to share their expertise.
I shall spread this information of your good nature and 'smarts' to my neighbors who are interested in selling and buying because you are really honest!
All the best in this climate!
Sheila Ellen Pasner

TH

Telan Holdings, Inc.

28 Jun 2017

Phil Raices (CEO/President of Turn Key Real Estate) is an extraordinarily knowledgeable and experienced real estate professional. His firm's culture, recruiting, and training are unique, progressive, and artful. Phil teaches new agents to advise and consult clients, as opposed to steering, selling, and closing them. He leads by way of positive example. A refreshing take on the all too often taught A-B-C methods (Always Be Closing). Phil reminds his team to, "Always Be Consulting", emphasizes client experience over nearsighted payoffs, and encourages agents to distinguish themselves from the crowd with superior service.

GR

Glen Rosenthal Local Guide

3 Jan 2012

Posted on behalf of a current client:

I found Rachel and Glen to be extremely knowledge in their field. The courtesy extended to me was extraordinary. They were reliable and consistent, always available, no question asked was ever to difficult for them to answer. When I was experiencing some difficulty, Rachel was "Johnny on the spot" with helpful, workable solutions. Glen's enthusiasm and humor was welcoming. They're a great team.