I recently went to this hospital for a procedure. I received excellent medical services provided by a team of motivated individuals. Everything worked timely and extremely well coordinated and planned. I highly recommend the medical care provided by the team working at the Memorial Hermann Surgical Hospital First Colony in Sugar Land.
Easy check in. Everyone was very nice and helpful. I am claustrophobic and had to take Valium prior and the staff ensured I was safe. The technician kept close contact with me. I had been there in 2018 and went back as I was treated very well then and an easy MRI in 2018.
From the moment I walked in this hospital until I walked out it was an amazing experience. The staff & nurses are so helpful, patient & knowledgeable. Thank you for such a wonderful experience. Not to mention they have the best open MRI machine around.
My sincere thanks to Allison, who helped minimize my claustrophobic MRI fears; could not have done it without her. The overall process was transparent and professional. I would highly recommend Memorial Surgical hospital
I would just like to say that my experience was simply wonderful at Memorial Hermann Surgical Hospital. Dan Smith, CEO provided his “thank you” along with reminding me of the outstanding team of nurses to include Nick, Angelica, Shannon and Mehtab who cared for me. They were warm, personable, professional and showed a great deal of compassion while caring for me. I chose Memorial Hermann because it was within the proximity of my home near Sugarland. Dr. Thompson, the anesthesiologist, really eased my anxiety with his sense of humor. I will definitely refer Memorial Hermann Surgical Hospital First Colony to my friends seeking a surgical center. I had such a great experience that it actually negated my communications with the billing department about my payment requirements.
Your facility provided excellent patient care! I received great service from Mrs. Tiane upon my arrival for my MRI. She was very nice and helpful. I was extremely nervous because I'm very claustrophobic and never had an MRI. Mrs. Stephanie and Mrs. Alli was very understanding and patient with me and that made all the difference in completing the MRI. They also kept my husband updated during the entire process. Definitely 5 stars!
I had a stellar experience at this facility. From start to finish EVERY staff member was kind and answered any questions with a smile. Thank you to my team...Pre-Op appt with Nurse Candis, my front desk "besties", my operation day team, Nurse Mr. Sig and the lovely young nurse in the LSU headwrap. My anesthesiologist and his partner too good care of me. He sent up a prayer for me and told me I was part of the family and would be treated as such. And my fave ortho Dr. Mays who has been with me since first pain til now. Even the post-op nurses (whose names I can't remember b/c of all the meds) were gentle and kind waking me ans helping me get dressed. They kept my husband in the loop and my doctor spoke to him directly when everything was done. My post op pain meds were called in well before the procedure which was so great! I am simply grateful. I pray I never need this facility again but if anyone I know needs their services, this will 100% be my referral. THANK YOU ALL.
This facility has the best open MRI machine. I have had two total knee replacements here and the service was excellent. The three ladies at the front desk are exceptional at their job. Always a positive experience here!
An excellent experience for open MRI. Stephanie the technician is very kind and professional. She made me feel comfortable and even prepared a CD for me with all the images without me having to ask! This is my preferred site to choose for my imaging services. Please take good care of Stephanie.
They were not only professional, they were in touch with the "human side" and went above & beyond (my nurse - Masomeh, even held my hand during the procedure) to make me comfortable. Masomeh even followed up with me with test results. She was AMAZING & APPRECIATED! The entire team did a great job & the process went swiftly. I would definitely recommend them.