Wendy Ewing
30 Jan 2025
My PCP sent me to MHSH First Colony, per my request, for a chest x-ray. I only chose this location as a matter of convenience because my PCP is located next door. When I walked up to the front desk, I informed one of the two girls working that my PCP is next door and she electronically sent over orders for a chest x-ray. The girl who was helping me asked me if I had the orders. Again, I told her my doctor sent them electronically and she's literally next door (about 10 yards). I guess she couldn't find the orders because she called someone. I'm guessing she called radiology. The girl then asked me if I would walk back to my doctor's office to get the paper order because it would make things faster. Seriously?! I went back to my PCP and got the paper orders. After I returned back to MHSHFC, I gave the orders to the girl who had been "helping" me. She then asked me to take a seat, fill out some paperwork, and I would be called back shortly. HA! Shortly?! If you call 2 hours short, then I guess I was called back "shortly." Once I was called back for my x-ray, things moved quite quickly. The radiologist was very sweet. She even walked me out. My whole issue was with being told the electronic orders would "take longer" and being asked to go back to pick up the paper orders because it "would be faster." For who?
What a joke!