Whoever is reading this TRUST ME when I this place is the most horrible facility! I have so many horror stories regarding the care my brother received while at this facility. Most of the nurses he had were so mean and rough. Please don't put your loved one here! He had septic on their watch times but by the grace of GOD he is still here.Also a bed sore infected so bad. I have pictures and lots of documentation that I would love to share with upper management regarding this facility! The experience was very very poor! I complained many times but we continued to have horrible care. Nobody cares here! We saw so many people die here it was horrific! They need to be shut down! We were there with our loved one all of the time because he was terrified to be left alone with the staff. The experience we had was horrible I'm not sure where they hire their nurses from but most are terrible! They don't care.
Reportar esta reseña
BB
Brandon BookmanLocal Guide
14 Apr 2023
I definitely recommend this facility. The level of care that is provided to a patient is outstanding. Caroline and Katherine are such great nurses. My mom has been here 3 separate times, and she has been progressing ever since. Special thanks also to Dr. Cass for his great work.
My elderly dad was transferred here from Memorial Hermann in mid-December 2022. He had NO bedsores upon arrival. After three weeks of neglect, horrible nurses, and non-existent doctors, we transferred him to PAM Rehabilitation In Humble & found massive bedsores on his backside from neglect that he is still having difficulty healing from over a month later. Uncalled for & negligent. I wouldn't wish this place on my worst enemy. I've also filed complaints with the state and federal oversights. DO NOT check your loved ones into this place!
Reportar esta reseña
RK
Rebecca KingLocal Guide
4 Jan 2023
I referred a close family friend to this facility as they were known to me several years ago as my employer. When I worked there, the care was exceptional however, the recent care receive by my best friends father was unacceptable. Medical staff was sparce in the ICU and the family requested to speak with his physician multiple times and was told repeatedly they just missed him even when visiting at various times. Their requests for care and goals were responded to with a blatant attitude that they were being bothered. Over a 3 days holiday, there was zero therapy or bed turns completed resulting g in the pt development of multiple skins wounds that are having to be addressed at his current level of care. This pt was super sick on on a vent when first admitted to Nexus, but the time of his DC he had been weened off the vent and ready to working therapy but there wasn't much offered. As an LTACH, therapy is available and the lack of it being offered to the ptos unacceptable and has delayed the pt from getting back to his prior level of function. Overall it was a terrie experience and I will not be referring anyone else to Nexus. It is disappointing that the care has declined so much. Nexus used to be an elite
LTACH. I hope their leaders work to elevate their care after reading this review.
Reportar esta reseña
SL
Sherry LemonLocal Guide
30 Dec 2022
I was checking on nexus to move my daughter from kindred n yal r having same problems as us😡 did u know most of nurses are not RNs? Why would they run a CRITICAL CARE HOSPITAL with LVNs?
Waste of money someone needs to investigate these horrible places a shut them down. I will be submitting as many complaints higher up with the medical boards to investigate these terrible places we have them put our loved ones😢 they will get there day in one of these facilities if they live long enough!!!
Reportar esta reseña
LG
Linda GravesLocal Guide
10 Nov 2022
The staff at Nexus has been wonderful, from the nurses, CNA's, therapists. My mother received the best care.
Nursing student who had the pleasure of doing clinicals at Nexus. I was immediately impressed by how well the staff collaborate and get along. The care they give to the patients is premium. I thoroughly enjoyed my educational opportunity at Nexus
My husband has been at Nexus for 2 weeks now recovering from double pneumonia, a recent tracheotomy and an als diagnosis. My family and I have been so touched by the love and attention he is receiving daily and also the kindness and care we are receiving daily. I am here with my husband 9 hours everyday because it feels good to see him getting such great care and seeing him improve each day. It also warms my heart to see his face and eyes light up when his nurses and doctors come into the room. Thank you all for the peace of mind you are giving me and my children and family.
My mother was here. She was just put on a mattress. My dad stayed with her and they tried forcefeeding her benadryl while she was sleeping and they tried getting my father to sign an AMA for transference to a differend rehab center. She also was on her period and they didn't know where their feminine hygene products were and told her they didn't have any. They also attempted to deny her the restroom until she was evaluated, as this was post 7, they weren't there. They also refused to transfer her to a wheelchair and we had to get one from the car and transfer her ourselves.
Reportar esta reseña
Compara 2 hospitales en Shenandoah, en orden de valoración y número de opiniones.
