Last minute ute told me they charge 50$ a night extra for a 3rd person. But we got 2 king beds didnt make sense because suppose to hold 4 people . Hubby and son and me. Blankets were curtain like. Wierd. But it served its purpose. Fairly quiet.
Respuesta de PLATINUM INN AND SUITES empresa4 Aug 2026
Hello, <br>Thank you for taking the time to share your feedback. We appreciate you choosing to stay at Platinum Inn & Suites and are glad to hear that you found the property fairly quiet and that it met your needs overall.<br><br>We apologize for any confusion regarding our occupancy policy and the additional guest fee. We understand how this could be frustrating, and we will review how these policies are communicated to ensure they are as clear as possible. We also appreciate your comments about the bedding, as guest feedback helps us identify areas where we can improve.<br><br>We value your feedback and hope you’ll give us another opportunity to provide you with a more enjoyable experience. We’d love to know what we can do to earn a 5/5 rating on your next stay.<br><br>Sincerely,<br>Management Team<br>Platinum Inn & Suites
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MJ
mimi johnson
11 Oct 2024
I stayed here for almost a month paying $90/night and never missed a payment! I may have been LATE about 4 TIMES but never missed a payment. The moment I missed a payment or wasn’t able to pay the owner was very very very rude towards me. I was able to stay later after my check out time which was very appreciative, but when my time was up I tried to get help from others that was around but he sent his workers to come tell me something and made them tell me to leave the property. He’s a very aggressive angry person and I didn’t understand the aggression , yes I understand the business aspect of it but his rage was very uncomfortable. He constantly would have attitudes and it was so traumatizing. Overall the staff is very nice and considerate and the property is very clean and luxury but I really didn’t like him at all!
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2025
Sorry to hear about the inconvenience that you had we can't allow someone to stay at the property if they haven't paid for the room. We are very sorry to hear about the experience you had but thank you for staying and we hope we can accommodate you better next time.
