I'm from Louisiana and love this hotel everytime I visit. The staff is amazing and the rooms are super clean. The area is nice as well. And they allow pets!.
Respuesta de PLATINUM INN AND SUITES empresa4 Jun 2026
Hi, <br>Thank you so much for your wonderful 5/5 review! We’re honored to be your go-to hotel whenever you visit from Louisiana.<br><br>It’s great to hear that you enjoy our friendly staff, clean rooms, and convenient location. We’re also happy that our pet-friendly accommodations helped make your stay even more comfortable.<br><br>We truly appreciate your continued support and look forward to welcoming you back to Platinum Inn & Suites again soon!<br><br>Sincerely,<br>Management Team<br>Platinum Inn & Suites
My partner and I wanted to do at home and city vacation for a bit, and this hotel was amazing, had everything that we needed.It was nice and cozy.Everything was clean and we definitely will be coming back, we loved it
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2025
Dear Mia Velasquez,<br>Thank you so much for your wonderful 5-star review! We’re delighted to hear that you and your partner enjoyed your stay and found everything you needed for your at-home city vacation.<br><br>It’s great to know you loved the cozy atmosphere and cleanliness—we take pride in making sure our guests feel comfortable and cared for. We can’t wait to welcome you both back to Platinum Inn & Suites on your next visit!<br><br>Sincerely,<br>Management Team<br>Platinum Inn & Suites<br>
Very clean new property, comfortable room and bedding, room had microwave, standard size refrigerator, considerable kitchen cabinets and storage. The management was very accommodating and friendly, including standing outside at 2AM helping me, by phone, find the hotel. The difficulty of finding property caused 3 stars for Location: strongly recommend a) guests look at Google Maps, or other, to know exactly what to look for prior to travel, especially if arrival will be during darkness hours. Make an immediate right turn once upon Peek Road from W. Grand Pkwy, then an immediate left to navigate the parking lot toward the hotel. Hotel is opposite Peek Road from Discount Tire shop (your GPS app likely will NOT get you directly to the hotel), b) Ownership needs to install, on property, lighted signage and addiditonal lighted signs along Grand Parkway. Would stay here, again.
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2025
Dear R. Luin Cox,<br>Thank you for taking the time to share such a detailed and thoughtful review. We’re so glad to hear you enjoyed your stay and appreciated the cleanliness, comfort, and in-room amenities. It’s also wonderful to know our team was able to assist you during your late arrival—we truly aim to go above and beyond for our guests.<br><br>We understand your concerns about the difficulty in locating the property, especially at night. Your suggestions are greatly appreciated, and we’re actively looking into improving our signage and visibility from the main road to make arrivals smoother for future guests.<br><br>Thank you again for your kind words and recommendation. We look forward to welcoming you back to Platinum Inn and Suites!<br><br>Warm regards,<br>Management<br>Platinum Inn and Suites<br>
My delivery crews were working an assignment for 3 months in Houston area. He rented 4 rooms for the time of the assignment. Service was outstanding!! Rooms were clean and cleaned everyday.
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2025
Dear Demetrious, <br>Thank you so much for your kind words and for choosing Platinum Inn and Suites for your team’s extended stay! We’re thrilled to hear that the service met your expectations and that the rooms were kept clean and comfortable throughout your assignment. It was a pleasure having your crew with us, and we truly appreciate your business. We hope to welcome you back anytime you’re in the Houston area!<br>Sincerely, <br>Management Team
Really nice stay. Hotel staff was extremely nice. I lost my card multiple times and they were so nice with replacing them. The suites legit took my breath away with the size and modern looks. The house keeping every day was something that has since made me spoiled to that kind of service. Thanks for the great stay!
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2023
Thank you Lauren, for staying at Platinum Inn and Suites, we loved having you as our guest. Please come see us again real soon!
Booked a one night stay for the Rodeo.
There isn’t really a lobby. Just a person behind a glass window. I was a little concerned.
Check-in was relatively quick and our room was clean, spacious, and updated. Especially for the low price we paid, I was very satisfied.
Would book here again for short trips to Houston. It’s a bit far from the busy areas, so you’re gonna have to drive in traffic. But the low cost of the room easily offset that.
Easy access since it’s right off the highway.
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2023
Thank you for staying at Platinum Inn and Suites, we loved having you as our guest. Please come see us again real soon!
I moved from Ohio to Houston and this was the first Hotel to accept cash, also I stayed a extended stay with my two daughters and the stay was really good no problems at all, and as I read about the deposit it was 100$ and refundable. The rooms were clean and fresh the kitchen was clean the housekeeper was great at their job and I had a great experience.. I recommend it, If we don’t find a place soon maybe I’ll be back for a another week. Great and reasonable place to stay.
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2022
Welcome to Houston! Thank you so much for sharing your memorable experience. We appreciate you choosing to stay with us and hope to see you again soon.
Well made, clean rooms, amazing customer service, and great prices. That's what this hotel rocks!
We got to the inn a little early, around 11:30, but check in was at 2. We asked about any chance of early check in, but none of the rooms were ready quite yet. Instead, the front desk took our phone number and called us an hour later, while we were running errands, to inform us our room was ready! Even better, we somehow got an upgrade! I payed for a queen size bed, but got a king instead!
Driving up to the Platinum, you might get motel vibes. 2 floors, exposed doors to most or all rooms. Balcony walkways. But when you walk in, you are greeted with an amazing suite! Dark, modern furniture, a very wide, open room, great lighting, clean bathroom with a comfortable sized bath/shower, and tall ceilings. I was amazed with the quality of it all. I felt like I was at a hotel 3 or 4 times the price. Yeah, the TV was kinda lack luster with no guide and basic channels, but who travels just to watch TV I their hotel room?
And lastly the price! I was searching for a hotel last minute and all I found was high end suites for 3X the price, or low end roach motels for a similar price. Then I found the Platinum Inn and was shocked. Such a low price, no hidden fees, and the photos looked to good to be real. I'm telling you, it's real.
Highly recommend it. I'm traveling back to Houston soon, and I might just stay again!
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2020
Anthony thank you so much for a great honest review of Platinum Inn and Suites. We work very hard to give each of our guests the experience that you had on your recent stay with us. We would love to have you stay with us anytime you are in the area, we promise the same experience to you every time you are our guest!
Great stay. Came in for the Rodeo and we stayed for 2 nights and we were extremely satisfied with the cleanliness of the room and the overall affordability of the room as well. The staff interactions were minimal but they were on top of security there with camera/video recording at multiple locations of the property as seen on the large big screen TV in the front office which does make you feel at ease knowing your vehicle is safe. The property is pretty much surrounded by a gate or wall which to me felt safer. Overall, room was very clean including the bathroom... Spotless, the parking was simple, the bed was clean and comfortable, and the location was good for us. Recommended
Respuesta de PLATINUM INN AND SUITES empresa4 Oct 2019
Thank you so much for your review of our property. We appreciate your business and hope that you will choose us for your lodging needs whenever you are in the Houston area. It makes us feel good that we were recognized by you and your family for the hard work we do to maintain a clean and safe hotel. Thanks again for staying with us, we look forward to having you as our guests again soon!
