Vincent Bonoan Local Guide
30 Mar 2017
This guy Taz is a con artist. Rip me off, stole my deposit because supposedly there was a extra shipping and freight cost charge that I wasn't even aware of, I cancelled the sale and he refuse to refund my deposit. There rims are double the price of any rim shop in houston. If you want to over pay for rims, and deal with a con artist, go see them. If not stay away, you have been warn. To be honest I wouldn't off even spent the time to even write this, but it was the principle of the matter.
hello Mr Vincent<br>my name is Abel I handle all the marketing for progressive autosports and please be honest when you write a review, don't just bash us because you decided to purchase a set of CUSTOM wheels and tires, that had to be special ordered. If you look on the bottom of our invoice it clearly states no refunds , yet we made a exception and gave you a refund minus the freight we paid. what other shop would do that?? and usually we ask for half up front, but because you were a previous client we made a exception to that also. please check any other stores, they will ask for half or payment in full. just because you had buyers remorse and thought these wheels were too expensive does not give you the right to go bashing our businesses. If you feel our rims are double the price of other shops, then you should not have ordered them. We are definitely not the cheapest, but we carry quality product, not cheap garbage, and we have been here for 25 years and stand behind everything we sell.<br><br>For everyone that reads this review, here’s my side of the story: This customer comes in wanting to customize his range rover by the weekend, and has to have a new set of wheels quickly, so we make it happen, and then he realizes they are too expensive when its time to pay the bill, and claims we are ripping him off. He’s a total internet bully, and bashes my boss and the store, even though we gave him his deposit back minus only the freight. Now, we’re stuck with these custom wheels until we find someone else to sell them to as we can’t return custom ordered wheels to our vendor. Bottom line: We do what’s right.