My mother and I have been unsuccessful in reaching their dental clinic by phone following an appointment for a tooth abscess. The provider recommended to be started on antibiotics and stated they will send med to preferred pharmacy . No med has been sent and the patient is still experiencing issues with this tooth . I find this extremely unprofessional, poor patient follow up and practice . I may have to report this if there is no solution .
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M C
17 Apr 2026
Been coming here for a few years and generally everything was okay. In October I got an unexpected bill from a checkup.
I called billing, gave them my new insurance I fo,and they said it was resolved. Since then I have continued to get several bills and every time I have called them back they haven't responded. Finally decided to go in person to get this sorted. Sat in the waiting room for 10-15 minutes only to be told that the billing team isn't here today. I am disappointed and frustrated beyond measure. I just wanted healthcare, not a three ring circus
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Ellen Santos
6 Oct 2025
I was assigned this medical practice when I changed insurance. You cannot get an appointment as a new patient by phone. According to the front desk, you need to come in person to fill out forms. I did this and then was informed it would be 4-6 days when I would receive a phone call from them so I can make an appointment. It’s been 8 days and not one call from them. Do yourself a favor. If you’re looking for a new doctor, consider this warning a red flag. 🚩 Do NOT select this medical practice!
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ReeseSeventhirty617Local Guide
24 May 2024
I’ve been going here for over 15 years and the last 5 years has been challenging to continue being a patient here. The front desk staff is like a revolving door. I was having a problem with my asthma and was told by the front desk staff that they cannot write a prescription without seeing a doctor and no appointments were available right away and they don’t have any on site- in short the nurse did in fact give me a sample asthma pump. I thought the front desk staff was way out of line and should have let me speak to the nurse in the first place as I was in distress- another I experienced racism with a doctor who has since retired. Today I was told I needed an appointment for a referral to a chiropractor which isn’t necessary because am not injured; my insurance covers 26 visits per year because I work construction. The point I’m making is the front desk staff and a few of the doctors are petty and In accommodating but the nursing staff is amazing. Too many bad experiences to go without feeling the need to at least give my opinion in regards to a review.
