cleanliness 6 pillows 6 clean rooms 5 cigarette 4 polite staff 3 deposit 3 comfortable bed 2 room size 2 microwave 2 wifi 2
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John Jones Local Guide
11 Jul 2024
First impression was that it was very pricy ($120... Not worth it.) I later went to the front desk and asked for the Wi-Fi password, first thing I hear is "What do you want?"
Absolutely horrible customer service. I understand if the front desk guy hates his job but you can't treat your guests like that. 1 star for the attitude.
Lena Robbins Local Guide
24 Apr 2023
Completely grossed out and wish I had made a hard pass. I'm more of a Hilton Anatole chick. It was unsanitary with stained sheets and clearly not somewhere I would ever go. Seriously Chase you should step up your game dude. I'm not your tinder or grinder hook up seriously you are just gross.
Rhonda Gilmer
23 Apr 2022
NO STARS!!!!! Upon check-in the rude clerk saw my dog in truck, he said" no animals" , I said "he's a service dog", clerk says "no, no". Then says "give me $100 deposit". I go to get my paperwork for the dog, clerk throws my money back on counter and says, "go, go take this go". I said "you're refusing me a room cause I have a service dog?" He says "go now", I said "I will be reporting you it's against the law to refuse me a room or charge me deposit". My dog jus sits right next to me, does not bark, bother anyone or tear anything up. I understand if he destroyed something I'd have to pay for it, but to totally refuse service, and be rude about it. I wouldn't stay there with the rude staff even if they would say yes now. Sleazy "Ho hotel" anyway..
Al Bert Local Guide
27 Mar 2022
The guy nickels and dimes you if you want to stay over you have to pay 70 bucks if you want to spend the day in the room or come back and pay 65 after 3. Also if you book threw a third party to extend also have to check out and come back after 3.
Also was rude to me on the phone when I asked about extending at 830 sounded like he could not answer any of my questions and kept hanging up on me and told her was done talking.
Brian Eli Carranza Local Guide
14 Jul 2020
Was looking to rent a room. Seeked for help at the window and didnt see anyone. Looked around then lady broadly pointed with a mean look where to go and tapped her pen at the window oh so rude and disdainful. Glad she made it easy for me to decide whether I wanted a room or not.
alli graham Local Guide
10 Sep 2019
I stayed in suit. It's a $30 room masquerading as a nicer room (in the much higher cost). The room is tiny and the bed is hard. When you flush the pipes makes a loud and annoying high pitched whine (goes on for about half a min). It does have a jet tub in the bedroom, but honestly it doesn't really make the room worth it. To explain "the bed is hard": I like an extra firm mattress and this goes beyond that straight to rock. Just don't stay here.
Michael Delossantos Local Guide
15 Jul 2018
Horrible place very nosy owners came in the room three times acted like I was hiding something. Horrible place very nosy owners came in the room three times acted like I was hiding something. No wonder the place was empty they wanted cash. The towels were very very cheap and acted like I was going to steal one highly do not recommend go down the street to the palace inn they book by the hour. Jajajajajaj
wT Luis
26 Oct 2017
Worst service ever. I got there at 11, I came from out of the state so have no where to go. I tried to check in early and they told me it would be $40 extra for checking in before 3. So I opted to wait until 3 to check in but as I head to the lobby to sit down, the lady asks me what do I plan on doing until 3? I told here I was going to wait there at tne lobby and and she told me that was going to be a long time and it was not possible, that if I wanted to wait there I will have to pay as if I was checking in early... I did not get that, is not like the lobby was packed or anything, I was literally the only person there. Worst experience ever.
Jenny Weaver
4 Oct 2017
The personnel is rude and uneducated on processing reservations and payments. According to website check in is at 2pm. After three attempts we were finally able to get in to a room after 4pm. We did make prior reservation so they new we were on the way. This really inconvenienced us as well as our contract employer by having to continuously leave the job site.
Adventures with Sylvie Mac Local Guide
12 Sep 2017
This place is disgusting and should be reported to the BBB. I would give negative stars if possible. The rooms reek of 30 year old ash trays. The sheets have cigarette holes and I'm sure all sheets and towels are washed in only water, no soap whereas comforters and pillows are not washed at all. The beds are disssssssgustingly stained as are the carpets but the beds are more stained than the carpets. Management is rude. Toilet leaks from the bottom, drain backs up from the sink. The good part is that they have a mini fridge and microwave. We brought our own sheets and towels but they now also stink of stale cigarette from the room smell. This is more like a motel that you bring an hourly prostiute to or a motel do shoot up at. We were forced here bc we couldn't find anything else due to Harvey. We have one more night here but I can not wait to get into a new hotel. This place is ridiculously disgustingly filthy.
Oh, and I even took the pillow cases off so that the cleaning people would see that the pillows are FILTHY and maybe they could replace or wash but nope....the same stained pillow cases were put back on the even more stained pillows and put back in the same sickly looking beds. Ughhhhhh . Makes my skin crawl. This place only makes money from the hourly guests and drug addicts needing a room for the night. If you have to come here, bring disinfectant spray along with all bedding and maybe an air purifier if u happen to have one.