They took very good care of me and Evan the technician, actually helped me find a coupon. Ill definitely be coming back here fo any oil changes or inspections.
Respuesta de Valvoline Instant Oil Change empresa13 Sep 2026
Thanks for sharing the love! Our team at our store on 24536 FM 1314 RD appreciates the opportunity to help with your oil change and vehicle maintenance.
My neighbor works here and she's amazing! Thank you for letting me know to come to you guys! So much better and cheaper than my old mechanic friend lol
Respuesta de Valvoline Instant Oil Change empresa6 Sep 2026
Thanks for the 5 stars! We're glad you trusted our store on 24536 FM 1314 RD with your oil change service. Your review keeps our engines—and yours—running smoothly.
Jerry was so polite and professional and fast I was in and out and his crew are very organized will be back soon and refer him to people at work
Respuesta de Valvoline Instant Oil Change empresa4 Sep 2026
Thank you for the great feedback! We're glad you chose our store on 24536 FM 1314 RD for your oil change service. Helping your car perform its best is what we love.
Great customer service and they are super quick. They are the only ones I rely on for my oil changes. All the guys are are great and super helpful. I highly recommend.
Respuesta de Valvoline Instant Oil Change empresa4 Sep 2026
Thanks for the fantastic review! We're grateful you chose our store on 24536 FM 1314 RD for your oil change service. Helping cars stay road‑ready is what drives us.
Recently my disabled brother had a very bad experience with his oil change. He had to take his car to another shop were they discovered that the oil levels were DOUBLED, that could have cost him much more then just re-doing the oil change
Respuesta de Valvoline Instant Oil Change empresa4 Sep 2026
Thank you for reaching out. We understand being frustrated when a member of your family or a friend has issues during service, and we thank you for taking the time to share this feedback. We would like to speak with your brother, and we encourage him to reach out to our Customer Care team at 800-327-8242, so we can start a proper investigation.
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Michelle
5 Jul 2026
Well the gentleman that helped me was very kind. I was very nervous because I had never come to an oil place where I had to drive in, he was very calming and reassuring. He was also very knowledgeable and helped me understand what was needed for my vehicle. We definitely need more people in this world like him.
Respuesta de Valvoline Instant Oil Change empresa4 Aug 2026
Thanks for trusting our crew in Porter! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
I gave 3 ⭐️ I would love to give 5 ⭐️ because the employees were very friendly and seemed to know their job well. However, I had a 20% off coupon plus two $5 off discounts and I still paid over $160 for an $80 pull change, air filter and cabin filter. I think I was highly overcharged! I've had the same services performed at other locations without the discount and ended up paying less. I probably won't be back to this location.
This was at the Porter, TX location.
Respuesta de Valvoline Instant Oil Change empresa4 Jul 2026
Hi there. I’m sorry to hear about any miscommunication regarding pricing, and we’d be happy to look into this further. Contact our Customer Care team at 800-327-8242 or live chat at VIOC.com, and one of our agents will be happy to help better address your concerns. <br><br>- Harly <br>VIOC Social Media Team<br><br><br>
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Juan Valdez
11 Jun 2026
They had enough personnel available, didn't spend that, much time getting all the work done and eve they offer me a cold water in the meantime I was waiting. They explain you what is due on your truck based on your milage and explain why.
Respuesta de Valvoline Instant Oil Change empresa4 Jul 2026
Appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Porter. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!<br>
Wow!! I am impressed with the level of customer service at this location. They were very responsive to my inquiries and needs of my car. The Manager was very quick to help the team. It’s hard to find this level of customer service. I will be a returning customer. Old school customer service, honest and trustworthy. Loved it!!!
Respuesta de Valvoline Instant Oil Change empresa4 Jul 2026
Appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Porter. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!<br>
Wonderful customer service at the 1314 location! Always come for my inspection and as always had a great experience. Kevin was extremely helpful and efficient. Highly recommend!
Respuesta de Valvoline Instant Oil Change empresa4 Jun 2026
Thanks for the 5 stars! We're proud to help drivers at our store on 24536 FM 1314 RD stay on top of oil changes and vehicle maintenance. It means a lot to our team.
