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Services · 46

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Points forts

Wheelchair accessible entrance Wheelchair accessible parking

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AN

Anthony Local Guide

9 May 2026

It’s a joke of a company. Any other instance agency will beat their rates by minimum 100%. Can find premiums 10x cheaper elsewhere.

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AA

Ashley Avery

22 Oct 2025

They emailed my personal information to the wrong email. This is unacceptable. The email should have been verified before including any personal information.

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LM

Liger Master

13 Aug 2025

My former insurance broker was bought out by this agency After the Owner passed away.
It’s been nothing but rate increase's and zero help with shopping through other carriers. I choose to take my business elsewhere an instantly saved a substantial amount.

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RH

rachel holley

14 May 2024

I miss Templeton insurance:(

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RH

Ronnie Hudgens

1 May 2024

I was also a transfer to Carroll Insurance and when I received my quote it was over 8000 just for my house and my new agent I have house and four cars combined price $5400

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CC

Clay Czelusniak Local Guide

2 Apr 2024

Hard to get anyone to answer. Doubled my homeowner rate upon renewal. Found 3 others in Houston area incl USAA that were comparable to my previous rate. I MISS TEMPLETON!

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KK

Kayla Kristine Local Guide

8 Nov 2023

I've been a customer of Atkins for years. Loved this company! My heart was broken when I found out that they would no longer be handling my insurance needs. I was transferred to a new company called Carroll Insurance. This company is nothing like Atkins. It takes them forever to give a quote, they are extremely noisy when it comes to your personal life. They decided to go back and forth with me regarding my personal life, as if I am going to explain to them my personal life changes. Every quote they have ever quoted me is extremely over rated. The worst customer service I have experienced; as if they are paying my policy and I am suppose to comply with whatever advise they have. Remember, I am the customer, and you will not collect commission off of my policies. Free will - I can choose whomever I want to represent or help me.

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JP

J Prop Local Guide

16 Sep 2021

Carroll Insurance company bought out Templeton Insurance, a company our family had used for decades for both commercial and personal policies of all kinds.. as of today, they are losing us as clients. It’s been nothing but one problem after another since the acquisition. Incompetence across the board. DO NOT use this insurance company unless you
like dishonesty and people who lack integrity.

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