My dad was at this facility for two weeks. The communication was non existent. In two weeks I made multiple phone calls to the staff and never received a call back. We were four hours away and the staff knew this. The two times we were able to pop in unannounced he was wet, dirty and hadn't been fed. He was disabled and unable to feed himself and the staff would not help. When we finally were able to have him moved he was dehydrated and had lost several pounds. I would never recommend this facility to anyone.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Hi Brandy, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at [email protected].
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Aaron Molar
3 May 2025
All the nursing & therapy staff were all professional. I suffered a stroke last Jan. 7 & was admitted for rehab for almost 2 wks later. It was a very hard journey but with the care of all the nursing staff assigned to me nursesJackie, Lorna, May,Elaine, Andrea, Ana, Desiree, Geraldine, iris, Samantha jonesspeech & swallow therapistthank you encompass for giving me the chance to be treated and cared by all of these exceptional, professional individuals Romina, Bervan pt-Alex,Jessica, Marcus, Elda ot-Stacey, holy, Olivia, May, Stephanie, Megan, May, Linda, Kirsten, keylan, case mgr. Jennifer Hobbs who often visited me asking me what other needs I want , dr. Amanda my case doctor who advices us proper foods to eat, likewise the dietician, even roomcleaner Julia nursing tech.Lilian,Bervan, Regina & all others of the teamwho cared for me that I forgot to mentionwere all exceptional professional talented people who brought me back from paralysis. They were all very respectful who treated me & my familyhumanely in a very dignified manner. They were all the reasonwho encouraged me to work harder & gave me hope towards my recovery especially my2 big brothers Pt-Alex & Ot-Alex who were verypatient & provided me valuableknowledge how to be independent & safe agaiafter the rehab. Another thing for all those undergoing rehab keep fighting never lose hope youmust instill in your mind to be a warrior in your moment of despair learn to be closer to our God Almighty. Start praying & ask forgiveness Instead of watching tv in your bed. It won't be an instant miracle but keep faith I am athome now but always thinking how to strengthen my body since we are not bless financially just like others.ti continue my therapy with the equipments available at the rehab center.I have to find other ways to go on with my therapy at home.
Best health care facility in this area. My husband has been in many of these facilities, but this one provides the best service. The staff is very accommodating. The case worker helped me with establishing pallative care. This was something that the hosptial should have done but did not. The facility is clean and the people do their best to make their patients feel comfortable.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Thank you for trusting Encompass Health with the care of your loved one!
The admission administrator, Trisha, was very nice and helpful with our questions. We were greeted warmly from the nursing staff. The Physical and Occupational therapists were very thorough with evaluation and setting goals for progress to go home. The social worker, Teplah, was very helpful with any thing that was needed to make the stay successful. The Patient Ambassador, Judith, was very friendly with anything that we needed, as well.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Sue, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health.
Helped my mother make progress with stroke issues, culture at Encompass Humble is superb. Doctor is gentle in his demeanor according to mom’s account. Our CM was informative & professional at every step. Nursing staff answered questions in detail & were helpful.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Thank you for trusting Encompass Health with the care of your loved one!
I was admitted to Encompass Rehabilitation on Vision Park after an adverse reaction to anesthesia put me in severe afib. My PCP thought I could benefit from therapy. I had been to this location following a brain injury in 2023. Dr Travis and his staff is nothing more than perfection. It is run with knowledge, kindness, and most importantly personal care. I heard that some of the employees have been with Dr Travis over 15 years, one being with him for 20. This speaks volumes to me. I can't finish the review without mentioning the coffee maker. Free 5 star coffee every morning in the cafeteria. It doesn't surprise me.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
We appreciate your feedback Ronald, thank you for trusting Encompass Health with your care!
We are so impressed with Encompass after our 12-day stay. My wife received reverse shoulder replacement surgery and since she is my full-time caregiver, the offices at Encompass and the doctors staff worked together to get us into a shared room during recuperation. Nurses, nurse-techs, OT's, PTs all high level, professional and good to work with. Same with wound care, support services, dietitian, and even the kitchen Kept me well fed on a vegan diet. Top-notch all around.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Thank you for trusting Encompass Health with the care of your loved one!
To Cynthia💘, I want to send out my gratitude to you for giving me special courtesy and just special care for taking the time out to help me an to also inform me on information so I can be able to take care of myself being that comfort through my challenges being able to talk to you and your laughter helped me forget about the pain that I go through every day, God gives you special people in the world, and you are truly special, almost like a angel sent just for me and I want to say thank you from the bottom of my heart( standing ovation) Mrs. Davis❤️❤️❤️
To My Norma,💘
You are so special to me and very courteous you took the time out to talk to me and help me with anything that I needed we laughed we talked and you made my time special when you’re a patient. Sometimes you feel sad but with you, you changed all that for me just with your voice and smile coming into the room made the room brighter and I want to send out my special thanks to you Mrs Davis
To Kendra,
Encompass is lucky to have a person like you . You are so special and very helpful. You took the time out to just come in the room and ask if we needed anything and also informed us if you had our special stuff that we liked for example my peanut butter and graham crackers… Just doing the little things is very noticeable and going the extra mile… I want to send a special thanks to you Mrs Davis…
To Max,
You are very good at what you do noticing what works and doesn’t work and also just having a general conversation we laughed a lot but also worked out too. I’m glad you were MY PT and I wanna say thank you to you.
Mr Davis
To Lindsay,
Your smile alone brighten my day you came in and asked me promptly was it anything else I needed or you could explain that was the magic words you were there to help with everything and you also gave me my schedule too, and I want to thank you for that being great at the job that you do…( standing ovation) Mrs. Davis❤️❤️❤️
To Marcus,
You are so very helpful. You even helped me with my hair and I want to thank you for that cause honestly, I was struggling. But you took the time out and brushed it for me and I want to thank you for that because you went the extra mile and a lot of people are not like that in the world and I want to thank you for going the extra mile
Mrs Davis
To Romania,
You and Cynthia need a standing ovation for all the great work that y’all do and just playing attention to the little things but you Romania was there when my anxiety kicked in and you was trying to tell me to breathe it out and let it go just that alone makes you special because everyone has problems some more than others, but I wanna give you a special thanks for that night because I had to roll away from my problems and you still was diligent in your work thank you( standing ovation )Mrs Davis ❤️❤️❤️
To Nedra,💘
You are very special anyone that ever meet’s you we’ll see it too. You’re not only a hard-working but courteous and kind we laughed, and “We understood each other. Words can’t explain how lucky encompass is too have you if I had to rate you from a 1 to 10 you will be a 10 all the way through and I wanted to thank you
Mrs Davis
To Kristen,
Now you know, I couldn’t forget about you with all your help and great ideas to get me from the bed to the wheelchair to the shower just everything all the workouts we did and the encouragement you gave me you’re just a all-around superstar and I want to thank you for that If no one ever told you how much of a great person you are I’m telling you now (Standing ovation❤️❤️❤️ )
Mrs Davis
To Dr. Karam,
I have nothing to say but thank, thank, thank… You came in my room and resolved the problem quickly and that’s what patients need (Standing ovation)❤️❤️❤️
Mrs Davis
Other Special Thanks too
Marissa, Bryce, Pam, Tryna, Deseree
Plus you Jonathan for just knowing my Name❤️❤️❤️
Thank you all…
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Thank you for your feedback Chekeshia, it was a privilege and an honor to care for you during your stay at Encompass Health.
Highly recommend Encompass Health Rehabilitation Hospital. Alex, Jessica, and Stacey, my therapists, were extremely pleasant and such a help to me as I was recovering from a very difficult surgery. I also want to thank all the night techs, especially Ms. Norma James she was very comforting and such a jewel. The nursing staff and doctors were so attentive, making sure I was okay and making sure I was never in need. The case manager Amanda made sure I had everything I needed when I was there and also when I left the facility. I would recommend anyone in need of a rehabilitation center for themselves or family to check them out.
Réponse de Encompass Health Rehabilitation Hospital Vision Park entreprise4 Oct 2025
Thank you for your feedback Adrianna, it was a privilege and an honor to care for you during your stay at Encompass Health.