This has been our second stay at Heights Hotel, the staff is incredibly kind and helpful, shout out to Michael who makes things happen and also a very nice guy.
Their newly added breakfast menu is delicious with complimentary entree with one’s stay.
This is our go to accommodations in the heights - we’ll be back in November.
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise13 Sep 2026
Thank you so much for choosing Heights House Hotel again! We’re thrilled to hear that your second stay was another great experience.<br>A special thank you for recognizing Michael, we couldn’t agree more! He truly goes above and beyond to make things happen for our guests, and we’ll be sure to share your kind words with him.<br>We’re also so happy you enjoyed our new breakfast menu! Knowing that Heights House has become your go-to place to stay in the Heights means so much to our entire team.<br>We can’t wait to welcome you back in November!
I didn’t get a room but my friend and I got a day pass to the pool. It costs $25 per person and there’s lots of seating areas and many are cabana style.
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jul 2026
We are pleased you had a great time at our venue. We hope you come back soon.
Everyone that works here were so friendly and accommodating! My friend and I had a horrible Airbnb nightmare and had to find a last minute hotel on a Friday night at midnight. Heights house hotel popped up and both my friend and I actually had considered staying there prior to booking our Airbnb so we decided it was meant to be. And it was! We got checked in smoothly and even security, Matthew, walked us to our staircase, flash light and all. The next morning we were dealing with Airbnb trying to get our refund and were in limbo on where we were going to stay on the second night since we were supposed to stay there for 2. Bradford was working that morning and was so helpful and understanding and gave us the opportunity for late checkout while we were figuring things out. Luckily we got our refund and were able to stay at the heights house another night and we couldn’t have been more happy! The rooms were nice and clean and the whole atmosphere was a blast with all the events going on. Location was great! Thanks you guys again! Maybe see y’all soon!
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jul 2026
Thank you for your wonderful review! We're sorry your trip didn't start as planned, but we're so glad we could make your stay a positive one.<br>Thank you for choosing Heights House Hotel. We truly appreciate your kind words and look forward to welcoming you back again soon!
I absolutely love this place.It is quiet , clean and I love being able to walk right out of my room and straight to the pool. when I'm needing just to get away for the weekend.This is my go to place , and I highly recommend it.
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jul 2026
Thank you so much for your wonderful review! We are thrilled to hear that Heights House Hotel has become your go-to getaway destination. It's great to know you enjoy the peaceful atmosphere, clean accommodations, and the convenience of stepping right from your room to the pool.<br>We also wanted to thank you for the beautiful photos you shared. We absolutely loved seeing Heights House Hotel through your eyes, and your pictures perfectly captured the relaxing vibe we strive to create for our guests.<br>Your recommendation means the world to us, and we look forward to welcoming you back for many more weekend escapes in the future!
Easy to get to from the highway. Close to MeowWolf. Great service, friendly and helpful staff. Fantastic pool! Beautiful rooms.
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jul 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, beautiful rooms, and fantastic pool. It's especially rewarding to know that our team provided friendly and helpful service during your stay.<br>We're also glad you had the opportunity to explore nearby attractions like Meow Wolf and experience all that the Heights area has to offer. We truly appreciate your kind words and look forward to welcoming you back to Heights House Hotel for another memorable stay!
I booked here last night not knowing that someone else would be staying in the same room but very reasonable. I decided to keep in my car. I’m very personal but John S checked on me all night made me feel safe very respectful love his personality. The place was very clean the bathroom. Let me know. Coffee was gonna be served at 5:30 most of all a very amazing man very honorable. I would definitely rent here again, but book my own personal room so pay attention if you’re booking there and I’ll give it a five star
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jun 2026
Thank you for sharing your experience and for your kind words about John S. We are thrilled to hear that he made you feel safe, welcomed, and well cared for throughout your stay. We will be sure to share your compliments with him, as team members like John truly make a difference in our guests' experiences.<br>We are also glad you found the property clean and comfortable. We appreciate your note regarding room accommodations and always encourage guests to review their reservation details to ensure they select the room type that best fits their needs.<br>Thank you again for your feedback and for recognizing our team's commitment to hospitality. We look forward to welcoming you back to Heights House Hotel for another great stay in the future!
We stayed here for our club birthday, it was amazing! The rooms were nice and clean, no funky smells or anything! The outdoor patio area was perfect for all our booths and activities! The pool was amazing as well! Most importantly that staff was PHENOMENAL!! They all worked so hard to make sure we were all taken care of!! Especially William!!! Definitely recommend if you need a place to stay in the area!!!
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jun 2026
Thank you so much for celebrating your club birthday with us at Heights House Hotel! We’re thrilled to hear you had such an amazing experience and enjoyed the clean rooms, outdoor patio, booths, activities, and pool area.<br>Our team works hard to create memorable stays, so your kind words truly mean a lot, especially the shoutout to William! We’ll be sure to share your compliments with him and the entire staff.<br>Thank you again for your recommendation, and we can’t wait to welcome you back for another celebration soon!
My apartment in midtown flooded and I needed a place to stay while I figured out new housing arrangements. I stayed here for 5 nights. I went to another hotel for the 6th night and it was much inferior to Heights House.
Arné (I'm probably mispelling her name) was especially (EXTREMELY) kind and patient with my anxious, elderly mother on the phone. She should be promoted to a management position ASAP before y'all lose her. Phenomenal customer service on her end. Workers like her are conduits to repeat reservations. With that said, all of the staff were kind.
This is not a 5 star hotel, but the people are very kind and hardworking. They will make you feel at home while you are here. They've also got the best suggestions as to local restaurants and food trucks.
This hotel especially lends itself to large gatherings. If you need a spot to stay for a large-ish organization (youth sports team or larger) I'd highly recommend this place. They seem to be much more willing to accomodate and cater to larger groups than a typical chain hotel would be.
I could not have asked for a better place to rest my head during a chaotic time in my life. I highly recommend staying here.
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jun 2026
Thank you so much for sharing your experience with us during what sounds like a very stressful and uncertain time. We’re truly honored that Heights House Hotel could provide you with comfort and a sense of home when you needed it most.<br>Your kind words about our team means everything, especially your recognition of Arné. We truly appreciate your recommendation and hope that everything has since settled smoothly for you. Should you ever need a place to stay again, under better circumstances, we would be more than happy to welcome you back. Thank you!
Very friendly staff. I didn’t use the room long only to sleep at night and shower, it was comfortable. The outdoor space was great for our dance team to practice and they were very accommodating to let us use it however we needed!
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Jun 2026
Thank you so much for your kind review!<br>We’re thrilled to hear you found the room comfortable and that our team made you feel welcome. It’s especially great to know the outdoor space worked well for your dance team, we love being able to accommodate groups and create a space where everyone can feel at ease and make the most of their stay.<br>We truly appreciate you choosing Heights House Hotel and hope to welcome you and your team back again soon!
Wonderful service and helpful staff. The pool was super clean and had plenty of seating/ lounging. We came here for WBC and the Uber ride was quick and had lower rates to downtown.
Réponse de Heights House Hotel, Ascend Hotel Collection entreprise4 Apr 2026
Anthony,<br>Thank you so much for the kind words!<br>We’re thrilled to hear you enjoyed the service, our team truly takes pride in making every stay memorable. It’s great to know you were able to relax by the pool and take advantage of our convenient location with easy access to downtown, especially during WBC.<br><br>We loved having you with us and hope to welcome you back again soon for another great stay at Heights House Hotel.
