We've been using their service department for over six years and two Kia's (one we've recently passed to a family member to use for college and the other we still own). We've never had a bad experience. I know auto repairs and the industry well, so I would know if they didn't do something right.
Réponse de Joe Myers Kia Service entreprise4 Apr 2026
Hi, Victor. Your feedback is highly appreciated. Thank you for the review!
Front staff are courteous. The guy behind me tried to cut in line just because I was waiting and the staff told him to wait since I was here first. Jared was great at explaining what’s needed and how my car is doing regarding fluids. I was in and out for a brake fluid exchange in a little under an hour.
Réponse de Joe Myers Kia Service entreprise4 Apr 2026
Hi, Christa. We appreciate the kind words and are glad we could provide you with a positive experience!
Worked with Jared in the service department and had a good experience. He made sure to communicate and met the timelines that he set. Highly recommend working with him
Réponse de Joe Myers Kia Service entreprise4 Jan 2026
Hi, Jamie. Your feedback is highly appreciated. Thank you for the review!
Couldn't get my key fob open to replace the dead battery. Went to the service department for assistance. They actually provide free replacement batteries. I can return the unused batteries for a refund.
Réponse de Joe Myers Kia Service entreprise4 Nov 2025
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Zach was great! I dropped my car off on a Friday & it was ready on Wednesday. That definitely beat the 6-8 weeks I was quoted. Zach updated me every day on what was going on with my car & asked me for permission before making moves. He was also friendly. Awesome customer service.. thanks so much!
Cliff at the service center did a great job helping me get my Kia repaired. My car needed a new motor, he got it all taken care of for me with no issues. He was knowledgeable about what repairs were needed. My motor was covered under warranty & he gave great advice on other repairs I should do to keep my car running longer without breaking the bank. Thanks a bunch I'll definitely be back!
Jessie was great. I had my car towed in with a blowout and wheel damage. She communicated well the whole time and even stayed a little late on a Friday to make sure I could get my car before the weekend. I'm very happy with the service I received.
Mike and the team in the service department are awesome. Very professional, making it always a delight to speak with them concerning your vehicle and anything and everything not cars as well. Ask him about his cycling hobby!
