Hotel O Regency Suites Houston - IAH Beltway 8

DB

Derek Bible Local Guide

15 Mar 2026

I join those who wish I could put no stars as this place was a bismal disappointment. While the gentleman in the office was nice, the place was terrible.The room was dirty, holes in the bedding, no trash can, TV had to be replaced, beds were hard as rock, no coffee in the lobby or any type of breakfast or juice ( was told if we wanted coffee, there was a gas station across the street). The hot water in the shower was room temperature at best and lousy water pressure. My wife took a shower and by the time she walked to the bed, her feet were almost black due to the cleanliness of the floor. The grass outside was high and the dumpster surround was destroyed and just laying around it. The pictures of the other issues can't describe the horror and if I thought I could have gotten an immediate refund we would have found lodging else where, but unlikely on a credit card. We stayed two night for a total of 190.06. For that price you would expect better. We,( wife,daughter and myself) drove 4 hours to go to the Oddities Expo. I am hoping this was a new purchase and the owner is working on the property. As it is, and we travel to the houston area a lot, we will avoid this place like the plague.

GL

Gary Laing Local Guide

20 Feb 2026

My experience was the worst I have ever had and I travel almost every other week the listing is advertised as a suite but this is actually a motel photos of deceiving when I walked into the room the comforter was stained lift up the sheets they were stained the pillow cases was stained with lipstick the microwave was extremely dirty I wanted to leave and they did not give me my money back I was stuck here for 5 days do not stay here

CA

Christopher Ahrendt Local Guide

6 Feb 2026

This hotel is a dump. They have renovated rooms that have racks falling off the wall, floors that are not even glued all the way down, holes in the wall, sliding front doors that do not even open, you have to pry them open, owners that yell up and down the halls. I had a coffee spill in my room and I went and asked for something to clean it up with besides the white towels and the owner said for me to use toilet paper. I had to go asking for towels as housekeeping seems to be nonexistant. I was told for to get an exrtra hour to check out that I needed to pay for an entire day. Avoid this dump.

TM

Tiff M

2 Feb 2026

If only zero stars were an option. To be honest this place needs to be SHUT DOWN Immediately. The bad reviews are exactly what they say it is. My bf and I showed up
And were appalled. The building looks like it’s falling apart from the outside. We got inside and it was Truly as if it was a homeless shelter. To make matters worse we walked into the short male manager of who seemed like he was of Indian descent (not that this matters but want to make it clear who it was just incase there is more than one manager) screaming at the very top of his lungs in anger (literally screaming) at someone on the phone for telling a woman and two kids that they could rebook a room over the phone to which he was trying to deny in person. His behavior was absolutely disgusting to where the blonde female employee had to look at us and apologize stating “I’m sorry but my manager is very strong headed”. I have Never walked into a facility and felt so unsafe. Not to mention just the lobby area alone made you feel like you’d get bed bugs from simply touching the wall. The environment is horrendous in every sense of the word. The pictures online are likely from when the place was first built but it is NOTHING like that now. Don’t waste your time. We didn’t have to think twice, looked at each other and said absolutely not! Thankfully there is a clean beautiful Hyatt less than 10 minutes away. But even if our last option was to
Sleep in our car, anything would have been better than this.

MM

Melissa Meilan Local Guide

9 Nov 2025

Horrible. When we came in they had no rooms available “due to renovations” even though we booked through Priceline. There was a lot of trash outside, and broken windows with curtains hanging out. The pictures looked nothing like real life. They catfished us. We tried to call Priceline to get a refund and the only way we could do that is by Priceline contacting the hotel. The hotel has no landline so therefore it’s impossible to get your money back. The bathroom didn’t work. It was very ghetto and unsafe. It looked and felt like a jail in the inside.

Edit: although they responded to this when we email/ call they never contact us back. You will be scammed and not get your money back.

DR

David Richardson Local Guide

29 Sep 2025

Not recommended, I don't normally write reviews but this is more of a warning, I turned up after a long drive to an empty reception area, waited for close to 15 minutes when a woman turned up from wherever she had been hiding and told me she had locked keys in the office, no apology or explanation as to how long it may take to get in a room, so I left. I then got charged as a no show and she lied and said I had checked me in and given me a key. Hotel was as shady as can be with a weird guy hanging round the lobby and other strange characters visible on the monitors in the locked office. The company offer no refund and lie through their teeth.

TT

Tiffanie Townsend

26 Sep 2025

You get what you pay for - please do not waste your $50+ on this place!!!

I booked this room last minute-same day. The lobby smelled and I knew then I should’ve turned around, but it was too late to cancel for a refund. I checked in and was even further disappointed when I got to the room!!

TV screen - CRACKED
Towels - STAINED
Couch - STAINED / FILTHY
Bed Linens - STAINED
Carpet - DISGUSTING
Shower - DISGUSTING

The front desk’s explanation “I couldn’t get the sheets any cleaner” 🤯 I left. No one paying for a service should accept a service like this.

If I could post this review without any stars, I would. Don’t waste your time here.

MW

Mike Williams

23 Sep 2025

If I could give it zero stars, I would. I made the mistake of selecting them on Priceline and the hotel appears to be nothing as it’s presented. The lobby was extremely hot upon entry and not put together in the slightest. Smelled of smoke and urine (I have a 12 year old daughter with asthma). I never even officially checked in due to the conditions of the hotel. Looks absolutely run down. I informed the hotel clerk who told me to contact Priceline. Well, Priceline contacted them and the hotel denied my refund LYING to Priceline saying I stayed there the full trip. I most certainly went elsewhere. This is fraud. It’s a fraudulent hotel doing shady business with shady characters on the premises. The audacity to say I never complained is outrageous. And even more outrageous to deny my refund for services NOT RENDERED.

If any reviews of this hotel is more than 1, they are lying!

R,

Randy , originally from Texas Local Guide

10 Sep 2025

You should look up my review on Travelocity. This hotel is as bad or worse than the reviews you see here. After only making it as far as the lobby, I elected to move to another hotel at my own cost. Neither the hotel nor Travelocity would make any concession on my reservation. Roaches; no A/C in the lobby; broken A/C units and TVs on the tables in the lounge and restaurant area; no identifying signage at all on the property; overgrown vegetation all over the parking lot; cars up on jack stands in the parking lot. I asked nicely for some refund consideration before I even checked in. They refused. Stay away - I warned you!

MJ

Mariah Jenkins

1 Sep 2025

This location is now known as Hotel O, and i would 10/10 not recommend. The rooms service and environment is terrible! The entire time we were here there were other guests outside fighting and yelling while the management did nothing. The yelling went on all day and night.