Hotel O Regency Suites Houston - IAH Beltway 8

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Ashly Duraso Local Guide

5 Apr 2025

Ladies at front desk were very friendly and extremely helpful. The owner was super nice. The rooms smell like smoke but other then that they are clean.

WV

William Vega

29 Mar 2025

I recently had an appalling experience at an OYO Hotel, and I strongly advise others to avoid this place. From the moment I stepped in, it was clear that the hotel's standards were far below what was advertised.

The photos on the website are completely misleading. What was portrayed as clean and comfortable rooms was far from reality. The towels and sheets were dirty, stained, and clearly had not been changed. Disgustingly, I found dog hair all over the bed and even blood on the sheets. This is a shocking lapse in hygiene and cleanliness.

Furthermore, basic amenities like ice and vending machines were non-existent, adding to the inconvenience. The noise levels were unbearable, making it impossible to relax, and the overall state of the facilities was filthy and neglected.

These conditions were so intolerable that I decided to leave just two hours after checking in. The disparity between the online presentation and the actual experience is unacceptable. Travelers deserve honesty and quality, neither of which you will find here.

I would never return to this establishment and strongly urge others to reconsider their stay. Save yourself the disappointment and choose somewhere else that values guest satisfaction and cleanliness.

VY

Vash Yung

27 Feb 2025

Invasion of privacy very high, no room service, water to take bath always cold, they wash the same blanket you have, cigarette burns on the tube, manager very disrespectful and not professional. Tale of the tape,"Invasion Of Privacy. Before I left with my wife they were invading the privacy of a young couple. When me and my Wife noticed we went to another hotel . Majority OYO Hotels invade your privacy without consent, by far this is the worst Oyo of them all........

VP

Veronica Pena

26 Oct 2024

This location is the worst location I have ever stay, the hotel looks like abandoned hospital from the 1960 (Do not believe in the property pictures!!!) you don’t feel safe in the area, a lot of drug addicts and homeless people at the property. I don’t understand how this place is still open, you get what you paid for but I literally left before my reservation was over. No smoking signs everywhere but you can smell smoke in every corner of that place. I don’t like to give bad reviews but this is necessary you won’t feel safe find another hotel

WJ

Whitney Jackson-Cates Local Guide

25 Oct 2024

ALL of the staff is great. But Mark, Steven, and James are all INCREDIBLE! An unexpected situation that was initially a very inconvenient and chaotic time in my life, was met with supreme communication, professionalism, accommodation, and understanding. My experience at the hotel removed a remarkable amount of stress from a very stressful time in my life. I am very thankful.

JN

Jessica Norris Local Guide

1 Aug 2023

The guy at the front desk who checked us in was one of the nicest front desk persons I've dealt with recently. He didn't act like we were bothering him at all. He smiled and was extremely helpful.

HF

Hervin Fruge Local Guide

27 Jun 2023

Great service called got my room fast came in room was more than comfortable. Will ce back an price for the week was cheapest around

TI

Tiph Local Guide

24 Jun 2023

Came here trying to escape the heat during the thunderstorm in Houston on June 23rd. Terrible neighborhood, so I was already on edge. Checking in was difficult. The room we booked was given to someone else so we had to get a different room. On my way to the room, I saw a roach scuttle away. Not promising. Then I opened the door. Overpowering stench of cigarettes and an ash tray in plain view on the coffee table. I assume a mistake was made and go back to request a non-smoking room. Was informed it was a non-smoking room. I asked why it had an ash tray then. All rooms apparently have ash trays, even the non-smoking ones. Lady grabbed some febreeze, but I informed her I have a medical condition, and masking it with febreeze isn't going to help. Checked a few other rooms, and every single one reeked of cigarettes and had ash trays. By this point, my lungs were itching and burning, and I hadn't even stepped foot inside. Canceled the reservation and left. The receptionist was kind enough, but this place was filthy and definitely does not offer actual nom-smoking rooms. You can claim some people just break the rules, but when you're putting ash trays in all of them, are they really? If you have asthma, allergies, or any lung condition or sensitivity to cigarette smoke, steer clear!

AR

ALEXANDER RIVERA

6 Jun 2023

The worst hotel that I know. Horrible experience, it doesn’t looks that the pictures shows. Smell so bad a tobacco / cigarette. I went with my family and was impossible stay there by one single night. The AC was broken and it doesn’t work, the shower looks old style and cracks everywhere. It wasn’t clean. Immediately I talked with the front office employee and he call the manager. They were kind but they told me that I gonna receive my refund, that never happened. I highly recommend never you going to this hotel.

ML

Mary Lewis Local Guide

23 Apr 2023

Room was nice floor needed to be mopped other than that the rest was fine.