Iman Kiani
18 Feb 2026
The overall service was fine and the staff was polite, but I was extremely disappointed by the extra charge for the cabin/air filter.
I was charged $59.99 to replace the air filter on my Honda CR-V, while the exact same filter costs around $19.99 at any auto parts store. On top of that, the replacement took less than one minute—no exaggeration.
This feels like a huge markup for something very basic and misleading if you’re not careful. My advice to other customers: do NOT agree to any extra services here without asking the price first. The oil change itself was fine, but the add-on charges are not reasonable.
Very disappointing experience despite otherwise decent service.
Hi, Iman. Thanks for reaching out. I'm sorry to hear you're frustrated with the pricing for our services. My name is Jamie, I work with Valvoline's Social Media team. The price for the air filters does not include the cost of labor and service experience during your visit. If you would like to discuss this further, you're welcome to reach out to our Customer Care team at 800-327-8242.