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Bobby
18 Jul 2025
I had an oil change, before a trip and when I returned my oil was pitch black, the I noticed that they had lost my oil cap. I was upset. I don’t think they replace my oil and lost my oil cap. Poor service! No refund or offer to change my oil, after all the oil was supposedly changed by them. Lousy service. I’m never taking my truck, my wife’s car or my son’s car there again!
Réponse de Beasley Tire entreprise4 Oct 2025
We're truly sorry to hear about your experience, Bobby. Providing top-notch service is important to us, and we regret that this situation doesn't align with our high standards. For us to address your concerns further, please share your contact information and availability at [email protected]. Thank you for bringing this to our attention.
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Bradley DavisLocal Guide
5 Oct 2024
I realize that Beasley is highly respected locally, but I had a bad experience. Brought my Nissan in for an alignment. No change. Took it back the next day: No change. Asked for a refund, but was talked into allowing a third attempt at the alignment. Still, no change. I realize that front suspension is complicated but why not just admit you’re unable to align the car so that I can get on with my life. I was never offered a refund; only wasted time and an unchanged car. Fast forward six weeks as I’m getting ready to change my brake pads; I can’t find my wheel lock. They had kept it. Thankfully it was there when I went back today. The people are nice and mean well, but mine was not an acceptable experience.
Réponse de Beasley Tire entreprise4 Oct 2025
We're grateful for your feedback, Bradley. It's our goal to ensure every guest feels satisfied with their experience, and we regret that your time with us didn't align with these standards. Your insights regarding the alignment attempts and wheel lock are important, and we recognize the impact of these concerns. For us to address this more thoroughly, please provide your contact information and availability at [email protected]. Thanks for bringing these matters to our attention.
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James
3 Sep 2024
Great place to get tires and alignment. Beat the wait and the cost. Friendly staff and techs. Had to go back for a small readjustment for the alignment but immediately got it fixed with no problems. P.s. I'm suuuper picky on my alignments, I will definitely go back for the next one.
Réponse de Beasley Tire entreprise4 Oct 2024
James, we appreciate your kind words about our shop! It's great to hear that our team provided you with friendly service and promptly addressed your alignment readjustment. We look forward to assisting you with your next alignment and any other needs you may have.
Went into shop to have my truck looked at due to broken part issues . Did receive a full report with excellent quick customer service . I didn’t have to wait all day .
Beasley service moves pretty fast with a full report and gets the job done and with honestly.
100 %. Recommend to others
100 %. Honestly
100%. People /family friendly
Clean lobby as well having toys for families with small children while waiting in lobby.
However I did purchase new tires & new battery. 100. %. Satisfied.
Thank you Beasley
I’ll be back for more future service
Have a blessed day
Réponse de Beasley Tire entreprise4 Oct 2024
Leah, we’re thrilled to hear that our quick and honest service left you 100% satisfied. Thank you for recommending us and appreciating our family-friendly lobby. We look forward to assisting you with future services! Have a blessed day.
I visited Beasley Tire Shop at the end of February and paid $610.92 for repairs. However, not all the work could be completed due to missing parts for my windows. I specifically asked to be charged for everything upfront so I could return for completion without hassle. The owner's son, Ray, assured me he would install the parts at my home. Despite being told the parts were in and Ray would come by, a month passed without contact. When I attempted to schedule the completion, I discovered Ray no longer worked there, yet this was not communicated to me. Upon returning to the shop, I was met with unprofessionalism and accusations of dishonesty from the owner. Despite having already paid, I was asked to pay again and subjected to disrespectful treatment. This behavior is unacceptable, and I will not be returning to Beasley Tire Shop. Taylor thank you for being so kind and understanding. The owner can definitely learn a thing or two from you about customer service. Especially dealing with a woman. The owner needs to learn how to separate personal and business because whatever happened between him and his son had nothing to do with me.
Réponse de Beasley Tire entreprise4 Oct 2024
Roxie, your experience is concerning and falls short of the standards we aim to uphold in guest care and professionalism. We are grateful to you for highlighting this matter and would like to extend a sincere apology for not only the inconvenience but the distress it caused. Please share your contact details and when you're available at [email protected] so we can address this properly and ensure it's fully resolved. Your feedback is incredibly valuable in helping us improve.
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Jose GarciaLocal Guide
13 Mar 2024
Recently I needed a new front passenger tire. I could've gone to a place I frequented before but, I chose a place closer to my job Beasley Tire off 59N in Houston Texas. As soon as I stepped in the front door I was greeted by a representative who's first question was "How can we help you"? From then on Roberto the salesman helping me asked me a ton of questions to find out information needed to give me the Best possible choices. I asked him about an alignment so, he offered the shop to inspect my truck to see what was needed to get this done. Not only did I get informed about a serious issue with my truck but, there was no Charge for the inspection. Roberto gave me a Great deal for the tire and instalation better than the competition. Once I get some repairs done I will be back for another tire. They offer Public and Commercial services. I Highly recommend them.
Réponse de Beasley Tire entreprise4 Oct 2024
Jose, your thorough recount of the attentive service and the value you received during your visit is truly heartening. We’re glad that Roberto was able to assist you comprehensively and that our inspection service added to your positive experience. It’s fantastic to hear that we'll be your choice for future tire needs and that you're confidently recommending us. We look forward to seeing you again after your truck repairs are complete. Thank you for sharing such encouraging feedback!
I called to see if they have my tires in stock, they didn't. But instantly offered to order them in (which is only 2 hour wait) Got me right in and out! Couldn't be happier.
Réponse de Beasley Tire entreprise4 Oct 2023
Phoebe, thank you for the compliment! We are proud to have earned your trust.
Glad I found this shop! They helped me tremendously by assembling 4 struts for me. My spring compressor laughed at me when I attempted to assemble them. Beasley's took care of me without any concerns. The service was fast and reasonably priced. No gouging at all. I will definitely be back with future work. Strongly recommend!
Réponse de Beasley Tire entreprise4 Oct 2022
Your generosity with your recommendation and review mean more than you could know, Brian. Our gratitude to you runs deep, as valued guests like yourself are the reason we work so hard to provide the quality of services you expect and deserve. We look forward to the next time you'll be needing us!
I had the best experience here ever, just priceless. From the time you walk in the door you are greeted with a welcoming greeting. They listen to what you say and give you honest, truthful response. No over talking or trying to make you think more is wrong with your vehicle then what it is.
Once you turn your keys over and your vehicle is being serviced, you are informed about the service needed and service not needed.
The warmth of service here is priceless.
Being a woman it's hard finding a mechanic shop that is really here to help you maintain your vehicle and not get over on you. I have found my heavenly on earth mechanic shop and I'm telling all I know.
Réponse de Beasley Tire entreprise4 Oct 2022
Ora, we're pleased to hear you had such an amazing experience, as we always aim to provide friendly and efficient service from the time they walk into the shop til the time they are back on the road. Thank you for your kind comments, and we look forward to you returning for any future service that your vehicle may need.
Beasley Tire in Kingwood offers the professional service you demand coupled with the friendly service you desire. Ray and his staff of qualified employees not only address the work on your vehicle, they treat you like you're family. And subsequently, your car is taken care of as if it's a family member's car. Or truck - I know I'm in Texas!! You really can't ask for better.
Because each customer is important, you feel the difference as soon as you walk in the door. The experience is so different in fact, you'll regret the time and money you wasted prior to finding your new shop.
The goal at Beasley Tire is to keep you as a lifeline customer and that is evident immediately with the treatment you will receive. Don't waste another day, or throw away any more money! Get your automobile to Beasley Tire in Kingwood and get the treatment both you and your ride deserve!!!
Réponse de Beasley Tire entreprise4 Oct 2022
Thanks for the positive feedback, Sarah, as it is our pleasure to offer the helpful and thorough service our guests deserve! We appreciate your recommendation, and we encourage you to reach out whenever we can assist you again.