Since the first time I had a procedure done at St Luke's I've requested to do all procedures here, when given a choice. It is usually much quieter than at other hospitals, whether in the Emergency Department or in the hospital, because patients are immediately brought into a room and taken care of. Everyone is so caring and attentive, as if you're the only one they care for. There is attention to detail and numerous questions to ensure you're comfortable throughout.
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
Great experience when you have to go to a hospital. Easy to find, beautiful facilities. Most importantly, a great Nursing staff and support. Would not hesitate to return for another procedure when I’m forced to go!
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
I had an issue and went into the ER. The staff was Great. They showed empathy and treated me quickly and effectively; especially walking into the ER at 3am. This is where the wheels came off. I was billed my portion of my visit $850 which I paid over 2 months. In the interim, St. Lukes charged my finance fees which I did not sign up. Since I paid the portion my insurance didn't pay, I thought it would be easy for St. Lukes to write off $19.00. They told me I am responsible and they won't waive $19 of a finance charge I didn't request, especially paying $850. Watch out!!!
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]
<br>
<br>Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 936-266-4050. Thank you.
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DA
Dana Ashby
15 Apr 2026
Arrived around 9pm and only a couple people in waiting room. The lady at the front desk was very friendly. The triage nurse was super sweet, kind, and compassionate. My doctor was Dr. Zaidi and he was very kind, understanding, and didn’t make me feel judged. He even took the time to research to make sure he found the best option for the reason of my visit. And I was discharged around 10:50 pm. I had driven to willowbrook methodist first and their waiting room was 90% full. So glad I went to St Luke’s instead!!! Overall 100 out of 10💖💖
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
I wish I remembered names but they all took really good care of me and made me feel so comfortable. I had a procedure done on April 6th. Lovely staff, even though I was late, they still were very prompt on getting to me and handling business. Also, very informative about everything they were going to do before they did it
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
Care was wonderful but I can’t access portal for test results. I’ve tried everything for 4 days because I’m still as sick as when I came in. Was told I need anabiotic but wasn’t given any, and pill that was given isn’t doing any good… Doctor and staff other than check in was amazing though. They ran test but actually didn’t help with my stomach issues. Would be nice if I could acces the 4 results they sent after I left
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
I’ve been bringing my kids here for almost two years for no serious illnesses because of the good overall experience and short wait times. Today, RN Lee was extremely rude and treated me so poorly I cried out of frustration. Waiting to see a doctor for over an hour, my kids asked for the cookies that are often offered to patients. After asking Lee, he nonchalantly brought some ,making remarks about us not letting crumbs on the floor (Implying we wood not clean after ourselves) and him being too busy. My kids being kids asked for more and, in an attempt to keep them calm and to my regret, I reluctantly asked Lee for a few extra cookies and juice. That’s when the issue erupted. He stood up walked over to me and strongly and rudely stated “NO” “ You Should’ve given them snacks before coming here.” And ranting about not having the time to care for us. On the other hand, Doctor Salooja (Apart from being extremely professional) was empathetic and apologized for the nurse once he found out what had happened. Needless to say, I will not be coming back. It’s a shame some employees taint the image of an overall great Healthcare facility.
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]
<br>
<br>Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 936-266-4050. Thank you.
Segnala questa recensione
DM
Denise MerillatLocal Guide
9 Apr 2026
The entire process from admission to discharge was smooth. My care team was kind, compassionate, personable and had an excellent understanding of the diagnosis and treatments. The patient education was done in a way I could understand. I would especially like to recognize the following providers: Dr. Harris, Tonja Johnson-Terrel NP, Jessie D. RN on day shift and Antionette M. RN on night shift. None of them seemed rushed or as if they were going through the motions. They were wondeful!
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
The food was awful. The staff was great to me. Helped in anyway they could. But food lacks alot. For a doctor wanting me to eat more, but couldn't stand the food. Had 3 different doctors with 3 different opinions
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 May 2026
[Response from our Support Team]
<br>
<br>Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 936-266-4050. Thank you.
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JH
Jermira Horton
28 Mar 2026
The worst hospital ever
Waited for 3 hours and still no help
Risposta da St. Luke's Health - Springwoods Village Hospital - Spring, TX azienda4 Apr 2026
[Response from our Support Team]
<br>
<br>Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 281-637-7600. Thank you.
Segnala questa recensione
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