St. Luke's Health - Springwoods Village Hospital - Spring, TX

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Jasmine Neal Local Guide

23 Aug 2026

Best hospital I’ve ever been in. Everyone truly cares and honestly I’ve received the best care here. Thank You At St. Luke’s Health Vintage Hospital! Every Nurse and Every Doctor! Even registration from checking me in. God Bless!

HA

hart Local Guide

20 Aug 2026

Drove 40 mins, only to be told that they don’t know how to bill/charge me and nobody there knows what to do, and my only choice is to reschedule.

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Dorothy Williams

8 Aug 2026

I visited the ER on last night at about 7 pmt. The location is convenient. I was experiencing a tremendous account of pain radiating from neck down my right arm. I The pain made it very difficult to drive.

I signed in and waited about ten minutes for Triage by a very friendly female nurse. She asked me to be seated in the lobby and the doctor would see me shortly. I sat for one and a half hour and no call to a room or a doctor to the waiting room to start treatment through X-rays. I was directed to speak with a male nurse in triage who basically told me everyone else coming in was more important because they were sicker than me. I asked him how did he know they are sicker than me when he didn't even know what was causing my pains. He responded by saying they have underlying conditions. My reply was I have them as well.He told me to sit back in the lobby and a doctor would come to speak with me. But he never even asked my name. 30 more minutes transpired. By this time I'm crying because the pain is really bad. I couldn't take it anymore so I told the intake person I am leaving. She showed no concern and basic said I'll let the nurse know. I expressed to her as a human I should not have to sit for two hours in pain and no one attempt to help me or check on me. I was shedding more tears from being so upset over this experience.

I left and went to another hospital. Checked in and was immediately called to the back. By this time I'm having chest from being upset with the other people. My heart rate was 45 and the St. Luke's didn't know that because they never checked it! My chest and arm pains were related to severe inflammation I could not treat on my own.

I'm grateful for HCA helping me and going into immediate actions because there is no telling how long St. Luke's would have allowed me to sit in the lobby in tears and extreme pain all because the nurse felt like my situation was not a medical emergency.

SB

Sandra Bennett

27 Jul 2026

The three ladies that assisted me while getting my procedure done were very cordial. They made me very comfortable and took me through step by step in letting me know what was going to be happening during the procedure. They all were very reassuring. My wait time and the time it took to do my procedure was very reasonable. The hospital was very nice and clean. Overall I was very pleased and satisfied with St. Luke's Vintage Hospital , the staff , and the services rendered to me.

KM

Kevin Maxwell Local Guide

24 Jul 2026

The care was terrible. The nurse who was a gentleman was really dismissive. They left me in the room after a accident with no explanation of what was going on. I had to get up and open the door where the 3 nurses were seated at the station and ask for Tylenol. They never did a visual assessment. Just a ct scan and x-ray and shipped me down the road with a prescription.

MT

Miz T Local Guide

21 Jul 2026

Great staff and facility. My registration and pre-op for surgery was seamless. I was quickly registered upon arrival and there was minimal wait time to be taken to a room to be prepped for surgery. I experienced a little nausea in the recovery room, but was taken care of.

GM

Ginger Martin

18 Jul 2026

I was exhausted from all the “vitals “ taken. The nursing staff was very good even so. The doctors were not communicative about what was going to be done to me. I was there for several days without even being seen by a doctor. I felt like I was flailing around by myself not knowing what was going to be done to me. I’m not sure I will go to St.Luke’s if I need hospitalization again.

KD

Keenah Darden

16 Jul 2026

The ER doctor Wu and Tami along with the other nurses and staff were wonderful. They were attentive to my issues and catered to my comfort and health. They also made my discharge a priority and seamless. They are a phenomenal group of people.

BP

Belinda Pavlock Local Guide

15 Jul 2026

Ohmylanta this hospital was amazingggggggh……So much concern, help, knowledge, patience, compassion and understanding!! The nurse(s) were TOP NOTCH, Grade A+ lol like no other nursing staff I’ve ever had. And I’ve had many! Thank you all very much. Surgery June 9th 2026

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Nina McDaniel Local Guide

11 Jul 2026

This was one of the worst experiences I've had with the hospital. I didn't feel safe I didn't feel listened to. I was in a very serious situation and I had to argue that I needed to be an ICU by the time they realized it it was almost too late I will never go back to this hospital.