Jose Centeno Local Guide
3 Jan 2019
So I just left this dental office had such a great experience with the dental hygienists but when it came time to pay I dont have dental insurance so the money they wanted went over the allowed limit thati can withdraw per day. So the secretary in the front ask me if I have a real job that shes never heared of such thing.( I use pre paid serve card which only allows 700 withdrawal per day) or if i am trying to pay with a food stamp ebt. which ive never owned in my life. Its just sad so beware if u go here and ur Spanish n dont have dental coverage and want to pay cash you ull be treated differently. Dr .Eduardo saw me for 2 mins n wants 600 hundred dollars. How about you practice treating people with respect and dignity instead of dentistry.. like wise for the secretary. I literally had to open my bank account app and show her the money in my personal bank account. Sucks now I knw why people dont go to the dentist.
Jose,<br><br>We are sorry that you felt your visit was unsatisfactory. We strive to make a visit to the dentist a positive experience.<br><br>We are located in the wonderful city of Lowell and proudly serve a very diverse population. We have not, do not, nor will we ever discriminate against race, gender, socioeconomic status, age, sexual orientation, disability, or religion.<br><br>We always advise patients of the payment due prior to their scheduled appointment. As indicated in the financial policy that you signed, payment is due at the time of service. Copayment for whatever treatment was discussed with Dr. Peysakhov during your exam would be due only when he performs the procedure, as is standard practice in any medical or dental office.<br><br>Please return our phone call so we can discuss this matter further.<br><br>Sincerely,<br>Cross Point Family Dental