HCA Houston Healthcare Medical Center

RP

Rosa Parra Local Guide

11 Mar 2026

I had a wonderful experience at HCA. The staff were truly amazing. It was my first time having surgery, I was naturally nervous, but everyone took such great care of me and made me feel comfortable, safe, and well supported throughout the entire process. I’m very grateful for the kindness and professionalism they showed.

JH

janette Halliday

11 Mar 2026

Admitted for heart attack snd subsequent placement of stent for 98%blockage.
After getting into an actual room, had a shift change. Care team before shift change felt like they were tolerating me. After shift change, I had the most accomodating, caring nurse possible. Actually listened and cared. Then transferred to a cardiac floor. Night shift was okay. But daytime shift team was outstanding. Actuslly took time to explain and help me along with time educating me.
However, overall, the right hand never knew what left hand was doing. Scheduling conflicts, release procrdures. I never saw any other "attending dr" except my cardiologist, who was great!
Hospital rooms on two floors were distingushingly different- one was well maintained and comfortable- the other leaving a LOT to be desired.
Care team for stent procedure were wonderful, including my techs that prepped me.
I live five hours from Houston. I didnt have a predetermined choice for care. Grateful to have care. There were select individuals who made a difference, but overall the facility could use some improvement in communication and operating systems.
The doctor i never saw failed to code my diagnosis as anything but chest psin, causing a denial on insurance.

EH

Eman Helmy

9 Mar 2026

Great experience, my son was dehydrated, the front office staff took him immediately to the pediatric ER, nursing did their assessments as soon as we came in then Dr. Khaled AlFarawi examined my son thoroughly and started treatment right away, very nice, professional and pleasant. He made sure we understood everything that is going on with my son, checked on us several times and was very helpful.

AM

Ashley Melo

9 Mar 2026

I don’t even know where to start , as soon as I entered the main entrance I was greeted by an amazing staff member who rushed to find me a wheel chair and consulted me all the way to the labor and delivery triage hall , I was admitted early Saturday morning around 6am in the labor and delivery department for high blood pressure as well as my babies who was elevated . From the moment I entered the doors not only me but my family were treated like pure angels, I could see and feel the true compassion and concern from the beautiful nursing staff that were working very hard to find out the problem . I ended up dilating to a 4 by Sunday early morning and they didn’t hesitate to let me stay a little longer to further observe. I was never denied nothing and they made sure my hubby and kids were just as comfortable. I was transferred to the postpartum hall to see if I would dilate some more and they were just as amazing offering my kids the sibling station which is full of nice goodies and coloring pages for the kids . Another shout out to the amazing cafeteria staff who take their time to offer a full menu and make sure you are eating something you will enjoy . This hospital is beyond amazing and I can’t wait to return back when baby girl is ready !

JJ

john johnson Local Guide

6 Mar 2026

I want to thank everyone on the 2nd floor, surgery specialty. The entire staff was fabulous, and couldn't have asked for better care. They were attentive, caring, supportive,patient and compassionate. It made my stay less scary, and am so greatful to all. The night nurses were so caring and never had to wait for help!! Thank you so much!!

MM

Micky Martinelli

5 Mar 2026

Fantastic nurses! Ania and Miss Eleanor on 3rd floor were AMAZING! THE recovery and surgical teams were amazing! They can improve on communication to the family when in a long surgery or recovery though. Need to work on giving updates.

MK

Momof11 Kids Local Guide

3 Mar 2026

As a patient that lives in Katy I would fight traffic and tolls and everything else to come to this HCA. The nurses were fabulous; the care team checked in on me; they clustered my care so I could sleep. This is your emergency care hospital

PR

Patty Reeves Local Guide

27 Feb 2026

My husband had surgery on 2/23/26 and it lasted over 11 hrs. I was sitting in the waiting room on 2nd floor (after everybody left) and a male nurse came in. Through conversation, I found out he would be my husband’s post-op nurse. Tyrone Neary couldn’t have been any kinder and assured me that he would keep me updated. He honestly brought me so much peace, knowing my husband would be well taken care of. The following day I told my husband how kind Tyrone was and he said…yes, I remember him. He was very kind and helpful to me in recovery. We have met many nice & caring people at this hospital, but Tyrone truly went above & beyond his call of duty. Thank you, Tyrone!!!

RM

Russell Miller Local Guide

26 Feb 2026

Received exceptional care post abdominal surgery. All nurses were compassionate, uplifting and encouraging. Shoutouts to Amy, Allison, Kori, and another nurse on my first day shift! Kori helped bathe after 3 days not able to! I am so grateful. Dr Alberto was a great Internal Medicine MD whom listened to my concerns and monitored my health. He also encouraged me and addressed my concerns regarding my surgery. Thank you to the Physicians and HCA staff for my care and encouragement. I am eternally grateful.

AY

Abigail Yoder

26 Feb 2026

Unfortunately my husband had an emergency and had to be admitted. He just got released thankfully. All of the staff from doctors, nurses, nursing assistants, people cleaning the rooms and hallways, people delivering food, everybody definitely left a positive impact on our 3 day stay. Very professional and informative. If I ever have a need for healthcare I will always want to come here. Thank you for everyone who I had any type of interaction. I appreciate your kindness and hospitality.