Houston Methodist Research Institute

JJ

Jeanene Johnson

14 Jul 2026

I truly appreciate your care and service provided to me! It is so nice that you are local for Sienna residents. Everything was according to medical protocol for my symptoms. Service was efficient and kind! Good move, Methodist, in placing care here! Signed, a former hospital administrator.

CA

coral armendariz Local Guide

13 Jul 2026

I would not recommend this place. If you want to give up on life, come here. If you have a serious illness—especially cancer—it feels like hospice is pushed on you far too quickly instead of discussing every possible option.
When the palliative care team came to speak with me about my dad's condition, I became emotional and started crying. Instead of showing compassion, the provider simply sat there staring at me with a cold expression, as if waiting for me to finish. In one of the hardest moments of my life, I felt completely unsupported. My dad got sick again and we needed to rush him to ER.
My dad was so traumatized by his experience that he told us he would rather die than ever step foot in Methodist again. Hearing him say that was heartbreaking.
Based on our experience, if you're looking for compassionate care and hope during one of the most difficult times in your life, this is not the place to go!!

MA

Mahogany Local Guide

13 Jul 2026

Second time I had my worst experience with Methodist sugar land emergency room visit I have spinal stenois and have a pain management doctor numerologist Doctor and I have a surgeon I had a spinal epidural lumbar injections procedure done on July 2 26 and then I was having swelling at the site of my injection procedure difficult with walking numbness in my legs couldn't urinate or have a bowel movement over 8 hours after my injection procedure so I went to the Methodist sugar Land emergency room nurse practitioner LINDSAY STERMOLE WAS THE EMERGENCY PRACTITIONER IN THE EMERGENCY ROOM SHE HAD SEEN ME BEFORE I HAD MY INJECTION PROCEDURE AND HER BEDSIDE MANNERS WAS INAPPROPRIATE AND UNACCEPTABLE FOR A NURSE PRACTITIONER ARMS CROSS LEANING ON THE OUTSIDE OF THE ROOM DOOR 🚪 SHE SAID OH I SEEN YOU BEFORE AND SHE'S NOT GOING TO GIVE ME A PRESCRIPTION FOR PAIN DRUGS RIGHT AWAY WITHOUT GIVING ME ANY MEDICAL ATTENTION SHE ACTS LIKE I WAS CONTAGIOUS SITTING IN THE ROOM AFRAID TO EXAMINE ME TOUCH ME TO CHECK OUT THE SITE WHERE I WAS SWOLLEN FROM MY INJECTION PROCEDURE SEE IF IT WAS INFECTED OR WHAT'S GOING ON WITH ME SHE DIDN'T GIVE ME ANY MEDICAL ATTENTION WHILE BEING IN THE HOSPITAL EMERGENCY ROOM SHE WAS QUICK TO DISCHARGE ME WITHOUT THE MEDICAL ATTENTION I WENT TO THE HOSPITAL EMERGENCY ROOM FOR.. SWELLING.. NUMBNESS IN MY LEGS COULDN'T URINATE OR HAD A BOWEL MOVEMENT OVER 8 HOURS OF MY INJECTION PROCEDURE NURSE PRACTITIONER LINDSEY STERMOLE STOOD OUTSIDE THE EMERGENCY ROOM DOOR ARMS CROSS AND ASKED ME WHAT EXACTLY DID I WANTED HER TO DO I DIDN'T KNOW HOW TO RESPOND TO HER QUESTION ❓ AND NO MATTER HOW MANY TIMES I HAVE WENT TO THE METHODIST SUGAR LAND HOSPITAL OR EMERGENCY ROOM AND HAVE FULL COVERAGE INSURANCE WITH UNITED HEALTHCARE NO PATIENT SHOULD HAVE BEEN DENIED MEDICAL ATTENTION BECAUSE SHE SEEN ME ONCE BEFORE IN THE EMERGENCY ROOM IM VERY DISAPPOINTED AND FEEL LIKE I WAS BEING DISCRIMINATED BY LINDSAY STERMOLE NURSE PRACTITIONER AT METHODIST SUGAR LAND HOSPITAL 🏥 SHE WAS RUDE NOT CARING ABOUT HER PATIENT WELL BEING AND I DON'T NEED TO GO TO METHODIST HOSPITAL OR ANY OTHER FACILITIES JUST FOR PRESCRIPTION DRUGS FOR MY CHRONIC PAIN SPINAL STENOIS CONDITIONS I CAN GET MY PRESCRIPTIONS FROM MY PAIN MANAGEMENT DOCTOR/ NEUROLOGIST DOCTOR OR MY SURGEON AND MY PCP PROVIDER DOCTOR/ I DIDN'T GO TO METHODIST SUGAR LAND HOSPITAL EMERGENCY ROOM JUST TO GET A PRESCRIPTION FOR PAIN NARCOTICS DRUGS LINDSAY STERMOLE NURSE PRACTITIONER I WAS CONCERNED ABOUT THE INJECTION SITE SWOLLEN AND NUMBNESS IN MY LEGS DIFFICULT WALKING COULDN'T SIT DOWN FOR THE SWELLING OR WALK AND COULDN'T USE THE BATHROOM OVER 8 HOURS HAD YOU LISTENED TO MY MEDICAL CONCERNS AND NOT OVER TALK ME REFERRING THAT YOU'RE NOT GIVING ME A PRESCRIPTION FOR PAIN NARCOTICS DRUGS THAT I DON'T HAVE ANY NARCOTIC DRUGS IN MY SYSTEM HAD YOU RUN MY BLOOD 🩸 WORK AND I REFUSED TO TAKE NARCOTIC DRUGS DUE TO IT'S SIDE EFFECTS EMERGENCY ROOM AT METHODIST HOSPITAL 🏥 ONLY OFFERS US NARCOTIC DRUGS FOR PAIN ❓ Without examining or running tests ON THE patient's swelling could have been infected and I needed prescription antibiotics or something not necessary prescription pain narcotics I already was prescribed from my pain management doctor after my injection procedure before I came to Methodist hospital emergency room Quick to judge me IM NOT A NARCOTIC HEAD just know that I have filled my grievance with United healthcare and my pain management doctor and Methodist hospital patients intake about this experience with the nurse practitioner LINDSAY STERMOLE Bedside manor was horrible experience 🏥

BE

Bruce Ellyson Local Guide

12 Jul 2026

ICU care provided was extremely good. Staff was attentive to health care needs as well as total comfort. My son was the patient. They not only provided unparalleled medical care for my son they went out of their way to insure I comfortable and cared for also. I would highly recommend this hospital for anyone's medical care.

MC

Mike C Local Guide

12 Jul 2026

I love Sugar Land Methodist! I went in for a surgery on Thursday, and everything went perfectly! Karen at the receptionist desk started it off by taking my wife and I back to get started and set up. She was excellent. The nurses who got me ready for surgery, Annie and Raj, were great as were Tammy and Jason in the operating room. Dr. Phan did a super job, as did the entire team. We are so pleased to have a first-class medical center so close.
We unfortunately had a real need to visit the ER the night before and we went to Methodist's Sienna ER. Dr. Patel was excellent as was the entire staff. We are so fortunate! Thank you all.

AL

Adriana L Local Guide

11 Jul 2026

I had the best experience with my surgery. The pre-op process was very easy, and the valet service very convenient. The day of my operation all the staff was very attentive specially my post-op nurse Cindy, she accompanied me until I was ready to move to my final room. You can tell everyone likes working there because they are happy and friendly. For any future medical needs I will return to Methodist.

SS

S S Local Guide

11 Jul 2026

While I appreciate the nurses that got my husband immediately going due to his PAIN CRISIS FROM SICKLE CELL when we walked in, I don’t appreciate the emergency care doctor herself stating there’s no pain crisis due to labs, chest xray and CT scan looking great. Dr. Alacanter was quick to judge my husband and even did a drug test on him!!! HOW DARE SHE DO THAT!!!!! You are so quick to judge my husband who is literally in pain and you rushing him out the hospital. Of course we don’t wanna be there in your care. I will be doing a follow up about this incident. WENDY BROOKS ALACANTER NEEDS TO DO BETTER WHEN IT COMES TO SICKLE CELL PATINETS AND ANYONE ELSE THAT DOESNT KNOW MUCH ABOUT IT. Go back to class and learn more. It’s 2026- sickle cell isn’t based off labs and all that, just cause it’s clear doesn’t mean he’s not hurting. On the discharge paperwork, she didn’t put her name or signed the paperwork as if she was trying to hide her identity. I had to call the emergency line and ask for it. They didn’t even want to give her full name which we do have rights to it. Shoutout to the staff around 5:30AM that took him in immediately and UNDERSTOOD what he was going through.

OM

Olivia Martinez Local Guide

11 Jul 2026

My Mom came in on Thanksgiving afternoon 3/4pm alive and alert and maybe a bit too lively. They intubated her within an hour of being admitted. She died at 11:11pm and we were chastised for being emotional. Do not recommend especially on a holiday while the staff is celebrating their own Thanksgiving dinner. Try to schedule death on non holidays. The entire atmosphere made us feel we were intruding on their celebration.

TC

Tina Curtis

9 Jul 2026

Thank you so much to the wonderful Drs and Nurses who helped me this morning in the ER. Y'all were so comforting during an extremely scary morning.