USA Car Care Spring Texas

SR

Sam Ramesh Local Guide

23 Feb 2026

Horrible service and Total lack of knowledge. I went there for state inspection. I didn’t have my last years registration sticker on my car. These nonsense people said it’s “illegal to driver without sticker “ and made me go to county tax office to get my previous registration sticker after half a day of waiting in county office, officer said I don’t need to have a sticker for get a new inspection. I wasted one whole day and got my inspection done with other service without my sticker

Total nonsense service here.

FC

Fabiola Chinchilla

13 Nov 2024

I had a truly awful and sexist experience at USA Car care. As a woman, I want to caution others to be aware when visiting this location alone.

I had taken my car before with my brother for an engine light and the receptionist was able to check himself what was going on with my car right away. For this same reason, I decided to take my car the other day again by myself. There was this old man who I have had seen before at the shop as receptionist. When I tried to explain that my car was taking longer to start than usual, he rudely interrupted, insisting that this was normal behavior and dismissed my concerns. I tried to emphasize that it was a recent change in the car and that one day it did not turn at all. He kept insisting saying "That's what all cars do," "That's normal, you're fine," "You can go”. I was trying to explain to him that the car definitely had an issue but he refused to listen or to check the car.

I also inquired about an alignment service and the possibility of a diagnostic check. His response was dismissive and condescending. I just asked how long a diagnosis would take and this man was so annoyed and said in a very in a very condescending and sarcastic tone: “Look, I do not have a magic ball that I can go and put on your car to know what is going on. I need a technician to fill an informative page (which he presented aggressively) that looks like this for your better understanding." I literally had no words for the way he spoke to me, I am very patient and kind when I speak to others. He definitely went beyond than unprofessional.

After this experience, I took my car to another mechanic who only had to turn on the car to see that something was wrong with it.

While I understand that shops can be busy, there's no excuse for such rude and dismissive behavior, especially towards women. I left feeling frustrated and unheard.

LT

Lois Taylor Local Guide

12 Jun 2021

Went to this place to get a inspection report. New to town. The guy got in the car lifted the hood. My husband wanted to know why he was lifting the hood and not putting it on the machine that plugs inside the car. The guy came back in the waiting room stating the 3 brake light was out and we would need to wait for a technician. I was asking general questions then the guy got mad and start being rude. Finally the technical arrives, I'm expecting to get the car working properly next couple minutes he brings the car up front telling us they couldn't fix the led lights. So I left went home less then 3 miles away. Came back out to try someone else and we begin to here a loud noise when I turned on the Air conditioner. Seconds later it just stop working this all happens within 20 minutes and a.c. was working find going there so I know they did something to my ac. Please don't trust this company please