Advice Insurance Group

MW

Marie Washington Local Guide

25 Jul 2022

Advice Insurance Group doesn't even deserve one star because of their neglect of their fiduciary responsibility towards clients. They do not return phone calls nor do they shop to place you in the best policy to meet your insurance needs. They should be reported to the Texas Department of Insurance for their negligence.

AE

Air Energy Air Conditioning and Heating

15 Jun 2022

We have been clients of this company for more than 30 years. The former owner, Mr. Hoshang Norouzi, was great, but he has sold the business. The new owners are completely unresponsive at this time, and we are unable to obtain insurance certificates in a timely manner. Presently, firing this company is under serious consideration.

LB

Lynette Bratton Local Guide

22 Dec 2019

This was an excellent insurance company. However, a change in personnel over the past year has resulted in terrible service. I referred Advice to a neighbor in May. He told me that he couldn't get a call back, so I contacted them on his behalf. I was assurred that he would be contacted. Later, he told he that he had to contact another broker to get a Lighthouse policy because Advice wouldn't call him. Next month my policy comes up for renewal. I've called Advice several times over the past 2.5 weeks for quotes and have not received calls when told I would and still have not received a quote despite being told that I would "by Friday." Terrible customer service!!!

MB

Maria Bahena

22 Apr 2019

I have used this insurance group for many years. The group has always been extremely helpful. No matter how many times I have called and changed my insurance they always look for the best deals. They answer very quickly. They listen to what you want and look for exactly what your looking for regarding insurance. I really love this insurance group and will stay with them. Dannelia Guajardo Rodriguez has been awesome in helping me with everything and I am very greatful for all her help. This group is great!

SN

Shayan Naghibipour

4 Apr 2019

It is been almost 4 years with you and I've been helped A LOT by an agent whose name is Zulene. I wish I could give you 1,000 of stars instead of 5. THANK YOU Advice Insurance Group.

NF

nowshad farzad

10 Dec 2018

The best insurance agency ever !
Professional, fast , helpful .