It is not just my case. A recent public review from another policyholder reveals the exact same nightmare:
No real support: Forced to make expensive international calls, or left without functional email and chat support during emergencies.
Endless stalling: They kept saying my case was "under review" only to cut off all communication completely for 5 years and 5 months.
Total system failure: Zero transparency, zero communication, and zero responsibility.
I have been waiting for 5 years and 5 months for my case to be resolved by CNA Hardy, while DiveAssure just walks away. And when policyholders speak out, DiveAssure’s solution is to hide and make their Instagram account private.
They take your money, abandon you in emergencies, and silence the truth.
Before you finalize your coverage, know who actually protects you in the water.
CNA Hardy is at risk of insuring the trans mountain pipe line in Canada.The pipe line will have a devastating effect on the environment as it is the dirtiest form of fossil fuels. The pipeline expansion has not obtained the Free, Prior, and Informed Consent of impacted Indigenous communities. It is time to put these communities first. It is time to put our children first. Its time to put our planet first.
