Jessica was great and quick to work with! She found me and my wife great deals on our auto insurance paying a lot less than what we were with previous competitors highly recommend!
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Jan 2026
Thank you for your 5-star review! We’re thrilled to know that our service met your expectations. Your trust and satisfaction mean the world to us.
Worst experience ever. Maddie was VERY persistent, calling, texting, leaving voicemails etc to find me a new quote. I went ahead and paid the ridiculous fee (around 200 bucks) for her help and went with a new policy which was indeed cheaper.
Two months later I receive an email my homeowners insurance has been cancelled.
No call, no text, nothing. Insurance company had sent notifications to agent w no response. NO INSURANCE FOR ALMOST 2 WEEKS.
Long story short, I did all the work to get it reinstated. After I did, I called Maddie to see if she had anything to say, her response was "oh, I havent heard anything from them yet." Couldnt care less. I informed her that it had been reinstated.
My point is, all they care about is getting your money and not maintaining policies. Awful.
Oh! And when my policy was up for renewal and my rate went up, no call, No text, no vmail.
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Jan 2026
Thank you, Michelle, for sharing your experience with us. We genuinely appreciate your feedback and are sorry to hear about the challenges you faced. We strive to provide the best service possible, and your comments are invaluable in helping us improve. Someone from our local team will be contacting you soon to help resolve your issue.<br>
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BS
Brenda SimsLocal Guide
8 Dec 2025
Last July, we saved my family $4k total by changing our homeowners and vehicle insurance providers. Not long after, in mid-October, our home flooded due to a plumbing failure during the night. We notified the agency and opened a claim, confirming our coverage with Orien180 for water damage was $30k. Within 24hours, we were informed by the Orien180 desk adjuster that we had a rider on our policy that reduced our water damage coverage to $10k max because of our water heater being tanked and in the attic. When questioned about this catastrophic policy detail that was not disclosed to us, our agent said he had “never heard of it” and asked me to send it to him once I received it. The lack of knowledge about the existence of this rider cost us $20k. Our total to dry out & rebuild will cost just shy of $30k. While obviously a successful agency when it comes to sales and the front-end experience there was no support to help us fight the decrease in coverage making the “savings” we enjoyed end up costing us much more. Be very cautious!
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Jan 2026
Thank you, Brenda, for taking the time to share your experience with us. We genuinely appreciate your feedback and are sorry to hear about the challenges you faced with your coverage. Your concerns are important, and we want to ensure that our clients feel supported throughout their entire experience with us. Someone from our local team will be contacting you soon to help resolve your issue.
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JM
Jose Montecinos
2 Dec 2025
Great, great customer service. Ashley was very helpful in answering all my questions and made it very easy to find the coverage I need it for my home insurance.
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Dec 2025
Thank you for the 5-star review! We’re so happy to hear that your experience with Goosehead Insurance was exceptional. We look forward to continuing to provide you with top-notch service!
Maddie was extremely professional and helpful in our search for more affordable insurance. She put together a bundled package and was great to work with.
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Dec 2025
Thank you for the glowing 5-star review! We’re overjoyed that you had a positive experience with us. Our clients’ satisfaction is what drives us forward.
Working with Grant has been amazing ! He saved me 3 Thousand dollars on homeowner insurance. After a few issues with my lender for homeowners insurance he helped guide me to what was best ! The CLEAR & CONSTANT communication with him was a plus !! Great man to work with.
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Nov 2025
We’re honored to receive your 5-star review! We’re always here to make your experience as seamless as possible. Thank you for trusting Goosehead Insurance!
Jenna Stephanos is helping me save HUNDREDS on renters and auto! She was so quick and communicative with me and kept me fully in the loop. I definitely recommend chatting with her to see how she can save you $$. Thanks Jenna!
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Oct 2025
Thank you for your 5-star review! We’re thrilled to know that our service met your expectations. Your trust and satisfaction mean the world to us.
Helped me in finding a more reasonable plan for my home.
Resposta de Goosehead Insurance - Jacob Creadeur empresa4 Oct 2025
Your 5-star rating is truly appreciated! We love serving clients like you, and we’re thrilled that you had a great experience with us. Thank you for your support!
