Hotel O Regency Suites Houston - IAH Beltway 8

SM

Summer Morris Local Guide

15 Jun 2025

EW. Disgusting. The whole building should be condemned. Avoid at all costs.
The pin on Google maps is not the correct location btw.

I booked this place through Hotels.com. Seen from the outside, many windows on the building are broken. Inside, the AC is off, there’s old/broken furniture stacked in the lobby, the elevator is out of service. I think to myself, ‘whatever, I just need a place to sleep,’ but go to my room, and I’m horrified. The room smells like urine, worsened by the AC running. There are outlets protruding from the wall. My final straw(s) were several stains on the bedding, pics attached: white sheet, brown stain; blanket, crusty stain. I immediately went downstairs to check out, the employee asked why I was leaving, I blurted out “it’s disgusting,” and they said “huh, I haven’t heard that before.” I am certain this was a lie. Hotels.com did not give me a refund, because OYO denied the request. Thankfully I got an AirBnB, I would’ve rather slept in my car.

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William Vega

29 Mar 2025

I recently had an appalling experience at an OYO Hotel, and I strongly advise others to avoid this place. From the moment I stepped in, it was clear that the hotel's standards were far below what was advertised.

The photos on the website are completely misleading. What was portrayed as clean and comfortable rooms was far from reality. The towels and sheets were dirty, stained, and clearly had not been changed. Disgustingly, I found dog hair all over the bed and even blood on the sheets. This is a shocking lapse in hygiene and cleanliness.

Furthermore, basic amenities like ice and vending machines were non-existent, adding to the inconvenience. The noise levels were unbearable, making it impossible to relax, and the overall state of the facilities was filthy and neglected.

These conditions were so intolerable that I decided to leave just two hours after checking in. The disparity between the online presentation and the actual experience is unacceptable. Travelers deserve honesty and quality, neither of which you will find here.

I would never return to this establishment and strongly urge others to reconsider their stay. Save yourself the disappointment and choose somewhere else that values guest satisfaction and cleanliness.

VY

Vash Yung

27 Feb 2025

Invasion of privacy very high, no room service, water to take bath always cold, they wash the same blanket you have, cigarette burns on the tube, manager very disrespectful and not professional. Tale of the tape,"Invasion Of Privacy. Before I left with my wife they were invading the privacy of a young couple. When me and my Wife noticed we went to another hotel . Majority OYO Hotels invade your privacy without consent, by far this is the worst Oyo of them all........

VP

Veronica Pena

26 Oct 2024

This location is the worst location I have ever stay, the hotel looks like abandoned hospital from the 1960 (Do not believe in the property pictures!!!) you don’t feel safe in the area, a lot of drug addicts and homeless people at the property. I don’t understand how this place is still open, you get what you paid for but I literally left before my reservation was over. No smoking signs everywhere but you can smell smoke in every corner of that place. I don’t like to give bad reviews but this is necessary you won’t feel safe find another hotel

TI

Tiph Local Guide

24 Jun 2023

Came here trying to escape the heat during the thunderstorm in Houston on June 23rd. Terrible neighborhood, so I was already on edge. Checking in was difficult. The room we booked was given to someone else so we had to get a different room. On my way to the room, I saw a roach scuttle away. Not promising. Then I opened the door. Overpowering stench of cigarettes and an ash tray in plain view on the coffee table. I assume a mistake was made and go back to request a non-smoking room. Was informed it was a non-smoking room. I asked why it had an ash tray then. All rooms apparently have ash trays, even the non-smoking ones. Lady grabbed some febreeze, but I informed her I have a medical condition, and masking it with febreeze isn't going to help. Checked a few other rooms, and every single one reeked of cigarettes and had ash trays. By this point, my lungs were itching and burning, and I hadn't even stepped foot inside. Canceled the reservation and left. The receptionist was kind enough, but this place was filthy and definitely does not offer actual nom-smoking rooms. You can claim some people just break the rules, but when you're putting ash trays in all of them, are they really? If you have asthma, allergies, or any lung condition or sensitivity to cigarette smoke, steer clear!

AR

ALEXANDER RIVERA

6 Jun 2023

The worst hotel that I know. Horrible experience, it doesn’t looks that the pictures shows. Smell so bad a tobacco / cigarette. I went with my family and was impossible stay there by one single night. The AC was broken and it doesn’t work, the shower looks old style and cracks everywhere. It wasn’t clean. Immediately I talked with the front office employee and he call the manager. They were kind but they told me that I gonna receive my refund, that never happened. I highly recommend never you going to this hotel.

JE

Jessica Local Guide

9 Jan 2023

We needed a quick, cheap room to stay at. This was last resort for how late we needed the room in a city we don’t know, but it was filthy, sheets were dirty, crumbs on the floor, smells like humidity, there were ashes on top of the AC. We requested a refund as we walked out of there 2 minutes after check-in, and never got it.

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Personal Personal

29 Nov 2022

Trash place the towels came dirty just like the rooms

DF

Diana Ferreira

2 Sep 2022

No this hotel is 0 stars. I have never seen/been to in my life. We had a 24 hour layover in Houston. And this hotel seemed to be close to the airport and pretty budget friendly. When we walked in this place was completely demolished and in the process of “renovation”. This place is completely inhabitable. I don’t know why it’s even open. We got our room key and went up the cockroach infested building. As we walked into the room we saw it was clearly not ready. There were several pieces of furniture all over the room, drywall everywhere, and cleaning supplies everywhere. We quickly decided to leave and book at the holiday inn near the airport which is definitely much better and safer.

AT

A Temple Local Guide

8 Jul 2022

THIS PLACE IS DISGUSTING!! I don't even know where to begin. I guess I'll start with walking up the stairs cause the elevator doesn't work. The rear door doesn't lock (huge safety issue!), walking up the stairs, I had to step over at least 12 cigarette butts, mixed in with piles of dirt on each stair. Then I was greeted at the top of the stairs by two dirty socks and excess nasty trash in the hallway. When I get to the room, there were blood stains in the carpet, bugs and debris in the shower and sinks, white powder on the blankets. When I pulled back the blanket, the "white" sheets were yellow! Also, they had cigarette burns on the sheets! I wish I could attach videos or pictures. Trust me, you are not vaccinated from whatever lives in this hotel!!!!!!