The District at Hogg Palace, A Wyndham Hotel

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Nanner

29 Jun 2026

Was excited to stay here because of the nice pool. Unfortunately due to rude staff, nails sticking out of the threshold to the sink, and terrible visibility turning out on the one way street that the staff chalked up the cities fault. An employee driving the transit van almost hit us when trying to turn out as well. My family and I only stayed 1 of the 3 nights we had plan to stay here and had to go through Expedia to get refunded. Wouldn’t recommend if you plan on leaving the hotel at all.

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Amina Mason

6 Jun 2026

The room had a roach 🪳 in it, the place was disgusting, most of the things were broken inside. Additionally, the shuttle never arrived waited 45 minutes called several times and Sev the desk attendant had was rude. Would not recommend staying at this roach motel

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MO RAHMAN Local Guide

1 Jun 2026

The room was very noise due to the AC closet being in the bedroom and the AC was making weird noises almost every 15-20 min. We informed the front desk twice and nothing was done saying maintenance are off site and can’t get to it on time.

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Martin M Local Guide

18 Apr 2026

The room was nice but definitely not thoroughly cleaned. The trash hadn’t been taken out and there was a hair ball on the pull out mattress and on the floor. These are things I could look past. The reason for the bad review is because I have been charged twice for my one night stay. I have called the hotel twice and attempted to speak with the manager. I have been told that she will call
me back and she has not. I have also been told that they cannot see the second charge. I already contacted my credit card company. They have confirmed the second charge is from the hotel and will dispute it. The second charge is over $170. It’s a random number or charge that a staff member mistakenly or fraudulently inputed. It’s very disappointing that I have to go through a long investigation process for their mistake that they should be able to quickly correct. They can’t even let me speak to manager or return a phone call. This is disappointing as a Wyndham member.

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Vanessa “Vee” Myers

13 Apr 2026

DO NOT STAY HERE !!!! THEY WILL OVERCHARGE YOU !! AND THEN MAKE UP EVERY EXCUSE IN A BOOK WHY YOU CANNOT GET YOUR MONEY BACK !!! This was a very clean room. It was very sweet and nice.. Very nicely located.. HOWEVER, THEY TOOK $100 EXTRA AND I WENT NINE DAYS FOR THEM TO TELL ME THAT I HAVE TO WAIT FIVE MORE DAYS THAT I GET A REFUND ON MY CARD… I CALLED ON THE NINTH DAY TO GET THIS RESOLVED, THEY HUNG UP ON ME AFTER YOU’RE TELLING ME. THERE WAS NOTHING THEY COULD DO AND I HAD TO WAIT FIVE MORE DAYS.!!! THE INCOMPETENCE OF THESE PEOPLE ON BILLING IS RIDICULOUS. DO NOT STAY HERE.!!!! I REPEAT DO NOT STAY HERE!!!!

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Esther W

9 Mar 2026

Worst front desk and hotel. Imagine being told, using your earned points is the reason you have been given a filthy room and then threaten to call the cops while both my little girls were present, simply because you challenged the lying front desk staff. Less than 30mins into checking into the room, we had to checkout because the room was filthy. Not as pictured, the floors were dirty and carpets were worn out and torn. We told the front desk we weren’t going to stay as a result and they proceeded to go check the room and had the audacity to lie that we left hair in the sink. Mind you we never even used the sink. Very rude and dismissive front desk, a black lady, you work in hospitality and do not have an iota of how to be hospitable. Very disappointed and will never use or recommend this hotel.

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Brandon Local Guide

6 Mar 2026

Double charged my room. When checked in the lady at the front desk said she canceled the second charge. It showed canceled on booking.com but when I left the charges are on my bank statement. Also never received my 100.00 deposit.

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Meghan Simon Local Guide

2 Mar 2026

Unfortunately, our experience was very disappointing. The photos on Airbnb were misleading — the place was much darker than advertised and felt dirty. The walls were paper thin, so noise was a constant issue. There was also no running hot water during our stay. Customer service was responsive, which I appreciate, but we ultimately had to leave and book another hotel. I would not stay here again.

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Shawn

20 Feb 2026

Modifying my review. I use to prefer to stay here whenever in Houston, however, since January they have stopped refunding deposits at checkout despite there being no damage nor smoking. I hope you enjoyed the $300+ because I won't be staying here anymore.

Quality has also declined. Most of the rooms smell like mold due to the leaking refrigerators.

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Lisa Pittman Local Guide

20 Nov 2025

I had to stay in a hotel for a few. I picked them because of the name and location. It was late and I was tired and my sciatica was horrible. They had 3 floors. Floor 1 and 2 was under renovation so floor 3 was it
It is a non smoking hotel so I went down stairs having to walk the stairs every 2 hours to smoke. Me and my clothes that I brought smelled like smoke even my purse. The 2nd night my door stopped locking so they had to move me to another. They have not renovated that floor yet. They charged me 102.00 a night. I stayed 4 nights and when I checked out they charged me 250.00 for smoking in the 1st room I was in. I never smoked in my room. Even though I could barely walk, I took the stairs down every 2 hours to smoke. I'm sure that's on camera. Why would I do that if I was smoking in my room
Also the young girl that was working that day I checked out I had seen 3 days there was the rudest person I have ever seen working front desk.very unfriendly. The 2 sisters that worked there were very sweet and helpful during my stay. But charging me for something I did not do. I feel like I am being punished for being a smoker.