clean room 15 pool 8 sofa 8 housekeeping 6 friendly clerks 4 room size 3 laundry room 2 fair rates 2 quietness 2 convenient location 2
Mostrando 22 de 60 total. Redefinir filtros
Veronica Huerta
7 Jul 2024
If zero stars could be given I would. The overall stay was horrible. Room was dirt, the bath tube water did not drain, and the bed sheets had holes. There was a weird smell in the lobby and room. We checked out after 1 night and find another place to stay. Hotel definitely needs remodeling. Would NOT recommend.
Greg Parkes Local Guide
15 Jul 2023
Absolutely one of the worst hotels I have stayed.
We reserved two nights, one before a cruise and another the night after the same cruise.
We reserved a king suite for both nights. The first night the room was poorly maintained. Examples of this include linens for the pull out couch were not in the room and there we no pillows for the bed. Additional problems included the cleanliness of the room and housekeeping left tissue container in the bathroom was empty.
After the cruise, we received a phone call telling us that the reservation was going to be cancelled because the air conditioner was broken. I asked where they were trying to move us to, and they said they were not going to help.
I asked to talk to a manager; no on was on duty. For a second visit I asked for a manager to call me back.
Here it is, two weeks later, and no one has called. Very troubled by the fact the management at the property appears to not care about problems over the weekend.
If I could give less than one star I would;