Yesterday I had an unbelievably amazing mammogram! Ms. Pam is simply wonderful! She made me feel at ease right away. Her willingness to educate me on the process was a first for me. I didn’t have to hold my breath and stand on my toes while trying desperately not to move. I was really relaxed and comfortable. And not one of my pictures had to be retaken! That, too, was a first for me. The skin under my breasts was not broken and now I know how to properly remove them from the X-ray plate. Ms. Pam’s manner and technique should be standard procedure for every technician performing mammograms. No one should have to feel uncomfortable or miserable when it comes to such an important part of maintaining their health. Thank you, Ms. Pam!
Yesterday I also had a Dexa scan at this facility by Ms. Crystal. She was awesome, too. This was my first experience with this procedure. It went smoothly and better than I expected. We were able to converse throughout the scan, which really helped me to not focus on the pain in my knees. I think that was both deliberate and very considerate of Ms. Crystal. Thank you, Ms. Crystal!
Respuesta de River Oaks Hospital & Clinics empresa4 Dec 2025
Owner Response:<br>Thank you, Sarita, for taking the time to share such an uplifting and detailed review. We’re truly grateful for your kind words and so glad to hear that both your mammogram and Dexa scan experiences were exceptionally positive.<br><br>Ms. Pam will be honored to know how much her professionalism, care, and clear communication meant to you. Creating a comfortable, reassuring environment is a priority for us, and it’s wonderful to see her dedication reflected so strongly in your experience.<br><br>We’re equally pleased to hear that Ms. Crystal made your Dexa scan smooth, supportive, and comforting. Her attentiveness and thoughtful approach are exactly what we strive to deliver for every patient.<br><br>Your feedback is incredibly meaningful, and we will proudly share your appreciation with both Ms. Pam and Ms. Crystal. Thank you again for trusting us with your care. We wish you continued health and well-being, and we’re always here whenever you need us.
I would like to extend my sincere gratitude to Nurse Rashad and Nurse Laurie for their outstanding professionalism, compassion, and respect. In my experience within the medical field, I truly commend them for the excellent care they provided. They are exemplary role models in their profession, and I wish them continued success in their careers.
I would also like to thank Maria for going above and beyond to ensure we felt welcomed and comfortable. The food she prepared was absolutely delicious, and her kindness did not go unnoticed. God bless you all for your dedication and care…
Respuesta de River Oaks Hospital & Clinics empresa4 Dec 2025
Thank you, Frank, for sharing such a thoughtful and uplifting review. We are truly grateful for your kind words. It means a great deal to hear that Nurse Rashad, Nurse Laurie, and Maria made such a positive impact during your experience.<br><br>We’re incredibly proud of our team and the dedication, compassion, and professionalism they show every day. Your recognition reinforces the meaningful work they do and will be shared with them as encouragement to continue delivering exceptional care.<br><br>Thank you once again for taking the time to express your appreciation. We wish you continued health and well-being, and we're always here whenever you need us.
We had such a wonderful experience with Dr. Eidman! From the moment we walked in, the staff was warm, welcoming, and incredibly professional. The ladies at the front desk made check-in quick and easy, and the office was spotless and comfortable.
Dr. Eidman took the time to really listen to our concerns and explained everything clearly and patiently. We never felt rushed, and we left feeling confident about my husband’s care. It’s rare to find a doctor who combines such expertise with genuine compassion — but that’s exactly what you’ll find here.
I highly recommend Dr. Eidman and his third floor staff to anyone looking for excellent medical care and an office that truly values its patients!
Donella Griffin
Respuesta de River Oaks Hospital & Clinics empresa4 Dec 2025
Hi Donella,<br><br>Thank you so much for your thoughtful and detailed review! We’re delighted to hear that you and your husband had such a positive experience with Dr. Eidman and our third-floor team. Providing compassionate, patient-centered care is always our top priority, and it means a lot to know that you felt heard, cared for, and confident in the treatment provided.<br><br>We truly appreciate your kind recommendation and will be sure to share your wonderful feedback with Dr. Eidman and our front desk staff — they’ll be thrilled to hear it.<br><br>Wishing you and your husband continued health and wellness,
My husband discovered this facility online for me.
From the moment I entered, I was greeted with warmth and compassion. My nurse was exceptional, providing unwavering care throughout my stay. Additionally, my doctor was highly skilled and dedicated to alleviating my discomfort.
If you are seeking emergency medical attention, this facility is highly recommended.
Respuesta de River Oaks Hospital & Clinics empresa4 Dec 2025
Hi Jessica,<br><br>Thank you so much for your kind words and for taking the time to share your experience. We’re truly grateful to hear that our team provided the care, comfort, and attention you deserved during your stay.<br><br>Your recommendation means a lot to us — it’s wonderful to know that both your nurse and doctor made such a positive impact. We’ll be sure to share your feedback with our staff as it’s a great reminder of why we do what we do.
My experience at River Oaks was great, I would recommend it to anyone. Took my 86 year old mother to the ER around midnight thinking I would have a bad experience due to past events but surprisingly I was amazed. I want to give a special thanks to Jessica, the young lady in the ER registration she was such a great help…It’s nice seeing a friendly face when dealing with a visit to the hospital. Nurses are great as well. Overall service was great and an easy process.
Respuesta de River Oaks Hospital & Clinics empresa4 Dec 2025
Hi Ana,<br><br>Thank you so much for sharing your experience and for trusting us with your mother’s care. We’re truly happy to hear that your visit to our ER exceeded expectations and that Jessica and our nursing team helped make the experience smooth and comforting — especially during those late hours.<br><br>Your kind words mean a lot to us, and we’ll be sure to share your appreciation with Jessica and the entire ER staff. We’re honored by your recommendation and grateful for the opportunity to care for your family.<br><br>Wishing you and your mother continued health and wellness,
Great experience with them attending my mom from prepping before surgery to post surgery and discharge. Audris was awesome during her pre-op prep. Aleida, Christina, Kaitlyn, Brianna, Felicia, Jeena and a couple of others whose name has slipped my mind were super attentive and always making sure she was comfortable and had what she needed. Amber the PT was patient and also did a great job explaining the exercises and seeing that she did them. Complimentary valet is a great service especially when having to attend to your loved ones who can’t walk and I can’t say enough about the people at the cafeteria, good service director and the nurses in pre-admissions doing the blood work as well as the gentlemen who does the paperwork in pre-admitting.
All hospitals should be like this one where you truly are a patient and they are empathetic with your situation. Thanks also to Ms. Anisa Ali for helping mom with setting up the home health for her to continue PT at home. We were truly blessed to have such caring people attending my mom and making her stay an exceptional one. God bless y’all 🙏
Respuesta de River Oaks Hospital & Clinics empresa4 Nov 2025
Thank you so much, Carmen, for your beautiful and thoughtful words. We’re truly grateful for the time you took to recognize our team — from Audris, Aleida, Christina, Kaitlyn, Brianna, Felicia, Jeena, Amber, Anisa, and everyone who helped care for your mom. It means a lot to know their compassion and dedication made such a difference during her stay. We’ll be sure to share your message with the entire team. Wishing your mom a smooth and steady recovery — it was an honor to care for her.
My experience at River Oaks Hospital & Clinics has been nothing short of AMAZING! From admission to discharge, the entire process was phenomenal.
The staff made my stay so much more comfortable, especially the team on the 6th floor. Ms. Vicki was absolutely fantastic, Ms.
Dedra showed such nurturing care, and Ms.
Kristine was always kind and sweet. Kim and Kaitlynn were also very nice and sweet, which made a big difference in my stay. I'm truly grateful for each of them and the outstanding care I received.
Respuesta de River Oaks Hospital & Clinics empresa4 Oct 2025
Shasta, thank you for such a glowing review! We’re delighted to hear your experience from admission to discharge was phenomenal and that our team made your stay more comfortable. A special thanks for recognizing Ms. Vicki, Ms. Dedra, Ms. Kristine, Kim, and Kaitlynn—we’ll be sure to share your kind words with them. We’re truly grateful for your trust in us and so pleased we could make a difference in your care
I want to say that I had the most pleasant 6 day stay at ROH, from the moment I was received with a wheelchair to take me upstairs to my room by Mrs. Beatrice. Everyone from that moment on was so pleasant, sweet and helpful they made me and my husband feel very welcome.
A big Thank you to the ENTIRE staff of the 6th floor. To all the nurses, techs, assistants thank you so much for the dedication you guys give on a day by day basis.Everyone was so polite, respectful and pleasant. If you are not told on a daily “Thank you” just know that I appreciate all that you do, and Thank you! You all made me feel welcomed in a time that I was at my worst. You made my husband feel ok leaving me at night because he was leaving me in good hands. Also thank you to the kitchen staff that came in to take the food orders, and to the housekeeping lady.
To my physicians, doctors, specialists, therapist, anesthesiologist, pain management. The way ROH is designed so that everyone comes to see you in your room, well that’s amazing! From the bottom of my heart Thank you!! I am forever grateful and thankful for ROH.
I know there is only 5 starts but I leave a 10 star review
Vaz-Rod, Glo
Respuesta de River Oaks Hospital & Clinics empresa4 Oct 2025
Glo, thank you for such a heartfelt and thoughtful review. We’re truly honored that you entrusted us with your care and delighted to know that every part of your 6-day stay—from being welcomed by Mrs. Beatrice, to the dedication of our 6th floor team, physicians, specialists, kitchen staff, and housekeeping—made you and your husband feel supported. Your words mean so much to us, and we’ll proudly share them with the entire staff. Knowing that we were able to make you feel safe, cared for, and at ease during such a difficult time is the greatest reward we could receive. On behalf of everyone at River Oaks, thank you for your trust and your incredible 10-star review. We wish you continued health and healing.
Had the best experience for my surgery today. Nurses and staff were very professional and took excellent care of me. I would highly recommend to everyone and will be back for any future services needed. Thank you all so much for taking great care of me and providing excellent service.
Respuesta de River Oaks Hospital & Clinics empresa4 Oct 2025
Angela, thank you so much for sharing your experience with us. We’re truly honored that you trusted our team with your care and are delighted to know our nurses and staff made you feel well taken care of throughout your surgery. Your kind words mean a lot to us, and we’ll be sure to share them with the entire team. We look forward to supporting you with the same level of professionalism and care whenever you may need us again.
I was recently seen in the ER, I loved my experience there Tomas, Destina and Cesar were amazing. They treated me with exceptional care and it was quick. Thank you guys for the best experience in an ER.
Respuesta de River Oaks Hospital & Clinics empresa4 Dec 2025
Thank you so much for sharing your experience. We’re grateful you chose us for your care and are glad Tomas, Destina, and Cesar made you feel comfortable and well cared for. Providing timely, compassionate care is our top priority, and it’s wonderful to know our team delivered just that. We’ll be sure to pass along your kind words. Wishing you all the best and continued good health!
