St. Luke's Health - Springwoods Village Hospital - Spring, TX

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Mary Musa Local Guide

10 Sep 2024

As a Notary Public from On Spot Mobile Notary, I had the opportunity to visit St. Luke’s Health – The Vintage Hospital. The facility was impeccably clean, and the staff stood out with their professionalism, training, and courteous manners. The environment was pleasant and welcoming for patients, families, and visitors alike. I would rate the experience a full 5 stars!

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Victoria McCoy Local Guide

2 Sep 2024

I came here for the first time today due to concerns of a blood clot in my leg. Upon arrival, I was 1 of 3 people in the lobby so I was happy and thought I wouldn’t wait long. I was seen by the triage nurse quickly, who informed me since it was a holiday, they would have to call in their on-call ultrasound technician, and it would probably take 30 mins to an hour. It took 3 hours before I was taken for an ultrasound. After the ultrasound I was sent back to the lobby. After an hour in the lobby, the doctor came and said that I did not have a blood clot, they don’t know what’s wrong with my leg, but that they were discharging me. All of this was done in the lobby of the ER. When I went back for my ultrasound, I noticed over half the rooms in the back of the ER were empty and unused, and the nurses were sitting with their feet propped up, on their cell phones. Yet myself and a woman with her son, had been sitting in the lobby for HOURS. There is zero sense of urgency at this hospital, or bedside manner. Left in the exact same condition I was in when I arrived, just with the knowledge that it’s not a blood clot. 5 hours of waiting….

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Joely Moore Local Guide

15 Aug 2024

Amazing service. Front desk girl (brown hair with a soft voice) was extremely sweet, Dr. G (female, short with brown hair) I appreciated her directness with my boyfriend. She was professional and didn’t beat around the bush. The nurse, (black hair and pregnant) gave very good instructions to my boyfriend. Did he listen? No. Treated him very kindly and kept the visit fun. They all made sure he had everything he would need before leaving from papers with instructions for care to antibiotic ointment to apply, even ordered a referral. Thank yall for everything. It was amazing all the way around.

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Shaquoya Broussard Local Guide

20 Jun 2024

I have been here twice and both doctors that I have seen have been knowledgeable. Nurse Lee (my FAV) always so happy and will definitely help cheer you up in that moment. But both times have been a wonderful experience and definitely felt comfortable.

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Brandi Churbock Local Guide

4 Mar 2024

Dr.Makayla Williams was hands down the BEST ER doctor I have ever seen!! She was so attentive and made sure I had everything needed at home to treat the pain I was having. THANK YOU DR.WILLIAMS!!!!

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Shanice Wilson Local Guide

27 Jan 2024

Stay FAR away from this emergency room. They will stick you in a room for over two hours and no one will check in with you. The lady doctor has a smart mouth and the staff is RUDE. I watched a patient walk in AN HOUR after me, spoke to the registrar in their native language and was ushered straight to the back while her husband waited for her wristband and joked and giggled with the registrar. If you need an ER, make the drive to the St Luke’s Woodlands location. They are exceptional.

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Liz Local Guide

29 Nov 2023

If I could choose zero stars I would! I came here in April with severe abdominal pain and zero bowl movement in 7 days. I could hear the nurse tech repeat my symptoms completely wrong to the Dr outside my door. The Dr comes in with stethoscope in hand, puts it down, doesn't ask me anything, doesn't touch me, nothing, just proceeds to tell me I'm constipated and take otc meds as if I wasn't already doing that! Days later my pcp prescribed me lactulose which they could have done there and I would have been better then instead of 17 days later!! Well now here I am at Hermann memorial having surgery getting the bowel obstruction taken care of that they could have months ago if they had bothered to actually do their job and help find the problem!

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debbie brannon

19 Nov 2023

Went to the ER today and was so very pleased with the care I received! Dr. Tye, Nurse Albert and nurse tech Alexys all were very compassionate and thorough. I am so lucky to have this location only 5. minutes from my home!

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P F Local Guide

22 Oct 2023

My MRI was done on September 6th and I got my results on October 20th. They don’t really care I have been suffering from severe headaches every day. My doctors office staff’s kept calling them and they didn’t had the results ready then I kept calling them and finally one day a lady called me and said patients shouldn’t be calling us it’s the doctor who should be calling. I mean I don’t understand what a poor communication is that, like no one really cares in the office I guess.

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Breniesha Holland

28 Aug 2023

After several failed attempts with doctor’s offices in the area I finally made the decision to go to the ER. The staff here was amazing! I specifically saw Dr.Chen & nurse Angie (they were excellent!) they were both very attentive, patient, and understanding. Most importantly they resolved my issue (infection I’d been dealing with for awhile) other doctors blew me off but these two took swift action! I’m forever grateful ♥️