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Rachel C. Local Guide

12 Apr 2026

A family member was transported here via ER from another area hospital presumably due to staffing gaps at the original hospital of admittance. Overall, patient care procedures are better than another local hospital where I have experience, but worse than other hospitals I've been to for the exact same procedure undertaken here. They see patients as money bags and try to extract as much money as they can from a patient by pushing unnecessary preventive procedures, anticipating they can convince patients they need the procedures, going as far as using scare tactics to impress upon the "importance" of a procedure. This is quite disappointing and unethical. As a patient, you must do your own due diligence before agreeing to any procedure or else you may be taken advantage. Consider getting a second opinion if you are able, especially if they start appealing using fear for persuasion.

This is also a training hospital, so young doctors are given the "opportunity" to practice their "patient consultations", which results in patients getting harassed with the same questions over and over again from practicing doctors so they can get in the habit of asking the "right" questions. My family member was unable to adequately rest after a painful ordeal and pestered with the same repetitive questions by different doctors. This became rather annoying. I give this place 3 stars because the patient was successfully stabilized, but the overall experience leaves much more to be desired, especially in the area of patient communication, respect, and care.

Respuesta de HCA Houston Healthcare Medical Center empresa 4 May 2026

Thank you for your honest feedback!

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LG

LeVell Griffin Local Guide

8 Apr 2026

The CNA Hannah needs a daisy award she was the only CNA to give me what I call a HANNAH BATH EVERY CNA NEEDS TO BE TRAINED BY HER I AM AN ORIGINAL PARK PLAZA HOSPITAL MEMBER OF THE COMMUNITY WHEN IT WAS PARK PLAZA IT WAS TOTALLY THE BEST BUT I SUGGEST TO HCA IS THAT YOU HAVE BIG ENOUGH GOWNS FOR THE BIG COMMUNITY BECAUSE I AM A BIG MAN BUT YOU HAVE NO GOWNS FOR BIG PEOPLE THE MENU IN THE KITCHEN I HAD A HORRIBLE EXPERIENCE AS WELL HALF THE TIME I HAVE TO CALL THE KITCHEN FROM MY CELL PHONE BECAUSE THEY DO NOT ANSWER AND DO NOT BRING YOU EVERYTHING YOU ORDER ON YOUR TRADE NO ONE CAME TO MY ROOM TO TAKE MY ORDER IT WAS A VERY HORRIBLE EXPERIENCE PLEASE RECONSIDER AND CHANGE THIS

Respuesta de HCA Houston Healthcare Medical Center empresa 4 May 2026

I am so sorry to hear that you had trouble reaching us and will share this feedback with our staff so we may work to improve. If there is anything else you need, please don't hesitate to reach out to directly at 713.527.5115.

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ED

Erika Davidson Local Guide

31 Mar 2026

I had surgery here and stayed overnight for one night. My surgeon was excellent, skilled, professional, and made me feel very confident in my care, which is ultimately why I was at this hospital in the first place.

Unfortunately, my experience with the nursing staff was disappointing. I found them to be inattentive and not very responsive, despite only having 2 patients overnight and for most of the day until later on when two more were admitted. For a hospital setting, especially after surgery, I expected a higher level of care and it felt that they did not know how to properly handle recovery for the surgery I had.

Respuesta de HCA Houston Healthcare Medical Center empresa 4 Apr 2026

We are very sorry to hear about this experience. Patient satisfaction is important to us at HCA Houston Healthcare Medical Center, so we will make every effort to address any concerns. If you would like to speak with someone about your experience, please call 713.527.5115.

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KH

Katrina Hayes

14 Mar 2026

I have had more than one experience at this hospital My first experience was bad when I was pregnant I had been having severe side pain for months and one day I felt something snap in my side and I lost control of my posture and could barely walk and had even more pain when I went to the hospital they admitted me immediately and did an x-ray but afterward I was in the hospital for over 8 hours waiting for the results still in pain after several hours of waiting they finally gave me my results and the results were I had no bone fractures but what I was feeling had nothing to do with my bones it felt like my muscle disconnected and I lost control and when I explain this to them they said that there was nothing else that they could do they could not do anymore x-rays because it would affect the baby and any surgery would result in having to deliver the baby. They refused to pretty much even check the muscles in my side and they said that I would have to suck it up until the pain went away. It took about 2 months for the pain to go away and for me to gain control of my body again but I feel like a they could have done better or checked more thoroughly for any other underlying issues or complications and certainly not had to wait 8 hours for the results on my x-ray just to find out that they refuse to do anything else.
However I went on to have my baby at this hospital and despite it being the day of Thanksgiving I experienced a very good medical care and a caring staff that was willing to work with me seeing how's this was my first baby and they made sure that I was educated and well prepared to take care of my baby.

Respuesta de HCA Houston Healthcare Medical Center empresa 4 Apr 2026

Thank you for leaving a review. We are committed to the satisfaction of our patients, and this feedback will help us improve.

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JH

janette Halliday

11 Mar 2026

Admitted for heart attack snd subsequent placement of stent for 98%blockage.
After getting into an actual room, had a shift change. Care team before shift change felt like they were tolerating me. After shift change, I had the most accomodating, caring nurse possible. Actually listened and cared. Then transferred to a cardiac floor. Night shift was okay. But daytime shift team was outstanding. Actuslly took time to explain and help me along with time educating me.
However, overall, the right hand never knew what left hand was doing. Scheduling conflicts, release procrdures. I never saw any other "attending dr" except my cardiologist, who was great!
Hospital rooms on two floors were distingushingly different- one was well maintained and comfortable- the other leaving a LOT to be desired.
Care team for stent procedure were wonderful, including my techs that prepped me.
I live five hours from Houston. I didnt have a predetermined choice for care. Grateful to have care. There were select individuals who made a difference, but overall the facility could use some improvement in communication and operating systems.
The doctor i never saw failed to code my diagnosis as anything but chest psin, causing a denial on insurance.

Respuesta de HCA Houston Healthcare Medical Center empresa 4 Apr 2026

Janette, We sincerely apologize for any care issues experienced at our HCA Houston Healthcare Medical Center and value this feedback. We are dedicated to providing timely, patient-centered, quality care, and regret that we fell short of expectations. As we work to improve our processes, please don't hesitate to reach out to us at 713-527-5000 to express your concerns.

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CH

Cara Harding Local Guide

14 Dec 2025

I am very pleased with the bedside maner from the surgeon the pcp doctor the pain medicine doctor and the overnight tech Zoe is the only one has actually cleaned my catheter and I have been here 4 days. The day time time nurses act like they don't want to be here at all my nurse yelled at me and I just had surgery 2 days ago on my stomach and I was struggling getting back in bed and she was like hurry up and had a attitude. The overnight nurse she is alright but some of the things she doesn't know what to do
So I am still on the 7th floor and I am still struggling with rude nurses. I am in a ton of pain and I was told earlier by Dorothy because I asked her to please update my pain meds time and and I had surgery twice on my stomach within 2 weeks of each other and it is so painful and she told me that I was supposed to get my pain pill at 10 then she wanted to come in around her little nurse friend oh it's 1030 now. I am struggling with pain control her because you have some nurses that will he help you and the some nurses that won't help you. This while time I have been there and I have I gotten the pain pill first before now she wants to tell me I have to wait for 2 hours for the iv pain meds instead of a hour
On top of that the surgeons are amazing and doctor always coming to check on me and making sure I'm getting the best care but some things are getting are getting ignored i and my insurance is patients are taking care of this

Respuesta de HCA Houston Healthcare Medical Center empresa 4 Jan 2026

We are very sorry to hear about this experience. Patient satisfaction is important to us at HCA Houston Healthcare Medical Center, so we will make every effort to address any concerns. If you would like to speak with someone about your experience, please call the Patient Safety Department at 713.527.5262, so that we may work to make the situation better. Thank you.

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DN

Deborah Nelson

26 Oct 2025

Ok well I came in thinking that my hernia had a leak. I was experiencing BAD CRAMPS. I had been holding off going thinking that it would go away by taking laxatives. Anyhow,.E.R. Dr Chen needs to brush up on his bedside manners. He wouldn't touch my hernia just to FEEL how LARGE it is. Then the discharging Dr. Mahazari forgot to call in my prescriptions. Other than that, everyone else was cordial.

Respuesta de HCA Houston Healthcare Medical Center empresa 4 Nov 2025

We appreciate you bringing this to our attention. Your experience matters to us, and we would like to understand more. If you would like to speak with someone about your experience, please call the Patient Safety Department at 713.527.5262, so that we may work to make the situation better. Thank you.

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AG

Amy G Local Guide

19 Apr 2018

I am updating this review. Previously I had posted a very positive review about this practice. Some things have occurred since then. My experience and observations are below.

From what I have concluded, if you are having an easy textbook pregnancy with no complications, then you should have no problem with this doctor (if you are just wanting to get in and out). However, if you have any questions or you do not agree with this doctors point of view then that’s when you may find problems with communication.
Dr Davidson is very straight forward. She works fast. If you are wanting an in depth conversation about your pregnancy then this isn’t your doctor. Also if you have issues pop up you may feel like they are being minimized. I had several heavy bleeds throughout the later part of my first trimester that extended into my second trimester which she attributed to a subchorionic hematoma.
My husband accompanied me to see Dr Davidson for the last time after I had started passing plum size clots for 2 days. Despite her telling me it was the largest one she has ever seen, she still refused (while wearing a big smile on her face) to provide my husband and I with the comfort of an ultrasound so we could see everything was alright and go home in peace. She denied us that right. We pleaded with her for almost half an hour. And she kept coming back with different reasons to refuse an ultrasound all while maintaining a jolly, upbeat attitude. That was the last time I went to that practice.

When you are in the business of caring for women in the pre and post-natal period of pregnancy, you really shouldn’t neglect their emotional wellbeing. It’s just as important as the physical aspect of this sensitive and monumental time in their lives. I cannot in good conscience recommend this doctor to anyone.

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