Houston Methodist Research Institute

MS

M S

8 Aug 2026

IF YOU ARE HAVING A STROKE AVOID Sugar Land Methodist Hospital. My father was admitted through their ER with a stroke, and the care was the most incompetent careless care ever received. At no point did the ER staff discuss tPA/tnk, explain that it was a possible treatment, or ask our family the critical questions needed to determine whether he was eligible. Afterward, we discovered medical records stating he had exceeded the treatment window—a conversation that never happened with our family. THEY TRIED TO COVER IT UP BY SAYING HE SHOWED SYMPTOMS OUTSIDE THE TIME WINDOW WHICH WAS NOT TRUE. And then when my father got an angiogram by Dr. Lau - Neurologist - I WOULD NOT RECOMMEND. who told us it was a safe procedure that he would be fine. Well he wasn't ended up having another stroke right after the procedure and then another major stroke 1.5 weeks after that.
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SH

Shawn Holcomb

6 Aug 2026

would never recommend Baytown Methodist Hospital’s emergency room based on my experience\.

I went to the ER five separate times with symptoms that I believed could have been rel ated to a stroke, including collapsing, vomiting, numbness, and severe neurological symptoms\. Each visit left me feeling ignored rather than cared for\.

On one visit, I was taken to an exam room and then left there for approximately six hours without anyone checking on me or providing treatment\. It wasn’t until my wife came to the hospital and demanded answers that anything happened\.

On another visit, I collapsed in the waiting room and vomited all over myself\. Instead of helping me up or cleaning me up, staff told me to get up, took me to a room, and left me sitting in my own vomit\. I found the way I was treated humiliating and lacking basic compassion\.

No patient—especially someone experiencing possible stroke symptoms—should feel abandoned or ignored while seeking emergency medical care\. My experience left me feeling that my concerns were not taken seriously and that I was treated without dignity or urgency\.

I sincerely hope the hospital reviews its emergency department procedures and patient care standards so no one else has to go through what I experienced\.

PL

Pat Lewis

4 Aug 2026

Methodist was extremely busy. But I was feeling terrible and they sat me on an uncomfortable chair in the hallway and I ended up sitting on the floor so I could lean against the wall and lean my head on the chair. I was there right at 4 hours. I believe one nurse saw me sitting on the floor and asked if I was alright.They had cots along the walls which I could have layed on.

DA

Dana Aguilar Local Guide

2 Aug 2026

They got me in and out! The nurses, nurses aids, doctor were all punctual, attentive and professional! I’m glad they are right down the street from me.

SN

Silent Nova

2 Aug 2026

Absolutely horrible emergency room. I brought my mother in with endometriosis and after treating her pelvic pain they purposely performed an ultrasound and refused pain medication after the fact leaving her in pain for hours. At one point they stopped answering her calls to the nurses station. She hadn’t seen a doctor the first 4 hours in the emergency room.

AK

Amanda Kelly

1 Aug 2026

This place is the most low down careless hospital in all the county.
They do not help
They do not care
And they do not deserve to be open.
How can a lady in he 70s that has stage 4 COPD who broke her shoulder and sprained her knee get release the same day and tell her there is nothing else they can do for her? Isn’t it your job as a hospital, nurse and doctors to help people who can not help themselves?
How can you release an elderly who can’t break and now can move or walk to fend for herself?
I will be putting in a moral complaint to the state health department. I will be taking this to the news stations for their lack for efforts you go to school and get paid to help and for you to let someone suffer is ridiculous.

CK

Carolyn King Local Guide

30 Jul 2026

I recently was admitted into the hospital. I wanted to do a review on them but accidentally erased the email. I was in the hospital for 4 days. This hospital has the nicest and friendliest staff! Every single doctor and nurse and everyone in between!! I couldn't of asked for better care!! With the problems I had these nurses helped with my most embarrassing situations. I was very glad to be where I was at this time!!
Thanks to everyone!!!

RO

ROBERT ORTH

29 Jul 2026

Waited on immediately. I was astonished that the ER was that efficient. It’s a pleasure to deal with qualified and competent nurses

MA

Mary Local Guide

29 Jul 2026

⭐⭐

I recently visited this emergency room, and while I appreciate the medical care I received, I was very disappointed by how my privacy and dignity were handled.

During my evaluation, I was asked to change into a gown and have an EKG performed. As the leads were being placed, my breast was fully exposed in front of multiple people in the room. I tried to cover myself with my hand, but my hand was moved away instead of allowing me to maintain some modesty. I even asked if I could remain covered as much as possible, but I felt my concerns were ignored.

I understand that an EKG requires access to the chest, and I have had several EKGs in the past. At other hospitals and medical offices, staff were able to place the leads while still keeping me covered as much as possible. That’s why this experience was so upsetting. It wasn’t the procedure itself it was how little effort seemed to be made to preserve my privacy.

There were multiple people in the room, including a man who appeared uncomfortable enough to step out. The entire experience left me feeling embarrassed, exposed, and violated.

Medical care and patient dignity should go hand in hand. A simple drape, towel, or taking a few extra seconds to cover areas that didn’t need to be exposed would have made a huge difference. I hope this feedback encourages staff to better respect patients’ privacy and communicate with them during sensitive exams so no one else has to leave feeling the way I did.