Wheelchair accessible entrance Wheelchair accessible parking
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Judith M Local Guide
21 Mar 2024
Had a scheduled c section and my doctor, nurses and staff in the operating room were great. Barbara is an angel. Maria in the front desk in the waiting area on the 3rd floor
was absolutely rude and condensing. That level of treatment to a paying customer is unacceptable .
T.C. Nix Local Guide
13 Feb 2024
Expect long wait regardless of appt, the services company reps will not be informed or honest about the wait. Exceptional care and for me a very good result but expect a lot of minutes cooling your heels waiting to enter pre-Op. AND believe it when they say they keep the facility cold. Dress well.
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Sundas Maqsood Local Guide
19 Jul 2023
Good Day
Is their any email to communicate with hospital management ? i am in need to know the Hospital delivery packages .
Thank you
Chip Owens Local Guide
13 Apr 2023
Candy Allison
7 Nov 2022
****Edit: I was contacted early the next morning by the billing manager Nicole. I was able to have the surgery done on the scheduled date. The care I received at the facility was great which changed the outcome of my initial review. Thank you Nicole for reaching out to me and helping. ****
Surgery was booked and confirmed October 12th at MHSC Kirby Glen. Surgery center contacted me 2 days prior to my surgery date of November 4th to tell me I would need to pay over $2000. Only other options were care credit or pay half and make pay arrangements. I explained that if I had known earlier I could have gotten the money considering I just had to pay for 2 new ac units. The rude rep proceeded to tell me if I couldn’t do the payment I needed to contact my Dr. To reschedule because she gave me my options. The Dr. Office told me what my cost would be on Day 1 of my appointment. What was the surgery centers excuse?? My vacation was scheduled with my employer, arrangements made for the kids/school, preop clearance done and cleared all to be cancelled because I was not informed in time to what was required to pay. I will never go to this facility. Wasted my time and money for preop prep because they did not inform me what would be due. Now I can’t get in until next year when the deductible starts over again!! Incompetent, uncaring billing staff!
We'd like to hear more about your experience. Please send the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.
Mileidi
16 Jul 2019
like everywhere. We found people with great vocation and good attitude, but others who disappoint us. I want to mention two Labor and delivered nurses. They are called Telma and Felicia, they "make a difference" thank you for your excellence
Charisse Ayuste
8 Jul 2019
Jen Godin.
7 Mar 2018
very nice specially the food service, and the nurses and staff. Just a rude Doctor all up in my business.
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