Center for Advanced Cardiology in Greater Heights

SW

Samantha Wilson Local Guide

15 Jun 2025

The doctors that work here absolutely do not care about you they just see you as another number I had Dr. Kyle Vogt I don’t know what is wrong with him but he should not be working at a hospital at all!! I forgot my nurses name but she was amazing sweet caring wanting to engage in a conversation and actually listening to the patient we need more people like her she should be the doctor her bedside manners were immaculate she was even engaging with my 5 year old if it wasn’t for the doctors ignorance I would’ve gave 5 stars just because of her!

LG

Lisa Goolsby

6 Jun 2025

Unclean Reception Area, looked like a 10-Minute Oil Change Business. The staff was less than personable, with a hint of untrustworthy. But they said, “They wash they tools.” & “Don’t give blood”. I could not have ran out there any quicker. 🤨I will never regret leaving, nor will I return.

AL

A l i y a h A l l e n

2 Jun 2025

I am currently in the hospital with my daughter Crystal and we have been here 4 days almost five and they still cannot figure out what's wrong, her fever still going up to 101 everyday even though they give her fever medicine it goes down a couple hours it comes right back up, her fever just won't break, her liver is inflamed and they don't know why. She's very very sick very very light-headed and very very scared, today her face and hands are swollen they've been giving her antibiotics for 4 days and liquids and nothing is helping, they have no clue what they are doing or what's going on! I'm seriously wanting my daughter moved to Methodist in woodlands! The nurse is here are rude and lazy, they literally told me that when it says air in the line on the IV pump that it don't mean there's air in the line that it means it's finished, which is just ignorant! When it's finished it says infusion completed not air in the line! air in the line means just what it says air in the line! This is the worst hospital I've ever seen in my life! They don't even feed the family members that have been here for a week starving they will actually turn you down for a sandwich it's ridiculous! So I'm sitting there worried about my daughter cuz these people don't know what they're doing and I'm starving at the same time! Please do not bring your family members to this hospital seriously please do not it's not worth it this hospital sucks!

CX

Chunyu Xu

21 May 2025

Final Billing Notice Threat Without Transparency

My son was referred to Memorial Hermann Rehabilitation Hospital-Katy for a sleep study in early 2025. After receiving an initial estimate of $1,125 and a revised one for $618.75, we were ultimately billed $1,125 — with no itemized explanation.

We were never informed that the WatchPat One device was disposable or single-use, and no physician or billing representative was present when we picked it up. No one explained the costs or obtained written consent.

Despite multiple formal dispute attempts through the patient portal and by email, we received no response — only a final billing notice threatening to send the account to collections. This is unacceptable, especially given the complete lack of billing transparency and follow-up.

Patients deserve clear communication and informed consent before being charged over $1,000. Based on our experience, I cannot recommend this facility.

SC

Samantha Castillo Local Guide

30 Apr 2025

I delivered my son here with the help of Dr.Ye and the amazing nurses and food/nutrition post partum staff. I had a great experience, everyone is so kind and sweet. I wouldn’t have been able to deliver without the amazing help of the nurses in labor & delivery! I was nervous about this location because of the old reviews but I’m so happy for my experience. Hospital provided all of the post partum goodies btw! The rooms were bigger than I expected also.

EE

Ed Esco76 Local Guide

24 Apr 2025

I want to just say the staff here is amazing! 🤩 The nurses that took care of my wife did an amazing job on making her feel comfortable and welcoming. Very caring people. I want to express my gratitude and congratulate Victoria night shift and Megan morning shift for the excellent job they do on patient care. Keep up the good work. They showed compassion and kindness and always very attentive. The patient coordinator came in to make sure we were doing well and we had a pleasant conversation in regards of my wife's stay during her surgery. Communication is the key to success. So for all the people that leave bad reviews about this facility please understand that every case is different due to the circumstances of the situation and emergency. God bless us all! Thank you Memorial Herman Hospital south east hospital. Keep up the good work!

LL

Life-Love Laugh-Labor

22 Apr 2025

If you love your family don’t bring them to
Memorial Hermann Hospital Sugar-land.

I recently had a disappointing experience in the Emergency Room at Memorial Hermann Sugar-land. While I understand that emergency situations can be stressful for both staff and patients, I found the behavior of the ER staff concerning.

During my visit, it felt as though the staff was more preoccupied with their upcoming shift change than with taking care of the patients. Their lack of attentiveness was evident as they rushed through tasks without taking the time to properly address my concerns. I couldn't help but feel that the shift change was their priority rather than providing quality care during a critical time.

What was particularly distressing was that my loved one remained in pee-soaked clothing for nearly 30 minutes. The charge nurse informed me that she had more life-threatening issues to handle and would get to it when she could—“because it is what it is,” she stated. This response felt dismissive and left us feeling incredibly frustrated and helpless during an already difficult situation.

Additionally, I was disheartened to witness the floor staff using profanity in the presence of patients and their families. As I waited in the hallway for a room to be cleaned—so my loved one could have a place to rest—the atmosphere felt unprofessional and disrespectful. It’s crucial for all hospital employees to maintain a sense of decorum, especially in such a sensitive environment.

I hope that Memorial Hermann Sugar-land can take this feedback to heart and work on improving their staff training to promote a more compassionate approach to patient care. Everyone deserves to be treated with respect and dignity, particularly in moments of need. But for me and my family we will
never again utilize the services at MHHS.

AC

Abhinaya Choudary Kakumanu Local Guide

14 Apr 2025

We had such an amazing and wonderful experience at the labor & delivery unit from the minute we walked in! Highly recommend this hospital for labor and delivery. I and my husband have never met such an amazing group of caring, skilled and trained nurses, extremely supported & kept at ease. The nurses had great patience, encouraging and motivating through out my experience - all special thanks to Corey, Brenda, Allyson & loving shout out to our baby nurse Anju J, to the lactation consultants everyone was attentive and finally very kind Dr. Huynh who delivered our baby--just a few more to mention, but a big thanks to those who were also all team present at our successful delivery!
The whole staff and team made to be filled with joy, encouragement and peace, I would really suggest this is the best supportive care team if you plan for labor & delivery at this location.

Don't go by the negative reviews and every individual experience vary, team here is amazing!