policy decisions 12 kind staff 8 clear explanations 7 simple process 6 coverage 6 lowest rates 3 discounts 3 bundling policies 2 home refinancing 2 informed staff 2
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matthew Lafleur Local Guide
5 Apr 2026
Would give 0 stars if I could, this branch is great when they want your money. Then the customer service goes to zero and can’t even get a phone call back. I switched to geico and have been much happier.
No reply from management, would give negative stars in replace of 0 stars.
Rahima M Local Guide
1 Apr 2026
Honestly, I will never renew my auto policy with them again. It’s been over a week of trying to reach someone multiple calls, voicemails left and not a single response. No one answers, and no one bothers to call back. That level of service is completely unacceptable. What’s even more frustrating is that I originally reached out to get a home insurance quote, but after this experience, there’s no way I’m trusting them with any more of my business. I’ll be taking my business elsewhere to an agency that actually values its customers and knows how to respond.
Compara 7 agencias de seguros en Katy, en orden de valoración y número de opiniones.
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