Marcelo Perez - State Farm Insurance Agent

Business Services Katy theinsurancefellow.com

Wow · 20 ratings
Not yet claimed Claim now โ†’ Katy, US On Wowpilot since Oct 2026

What reviewers mention

policy decisions 12 kind staff 8 clear explanations 7 simple process 6 coverage 6 lowest rates 3 discounts 3 bundling policies 2 home refinancing 2 informed staff 2

Services ยท 10

Business InsuranceHomeowners InsuranceRenters InsuranceAuto insuranceCommercial insuranceLife insuranceMotorcycle insurancePet insuranceProperty insuranceRenter's insurance

Highlights

Offers online appointments Onsite services Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Wheelchair accessible seating

AL

Alex

19 Jun 2026

Maxiel Allen did an exceptional job and explanation of each policy. She was able to get me an amazing quote on a bundle policy and her knowledge and experience. So grateful.

Share
Report this rating
TC

Tonya Carson

2 Jun 2026

I've been with my auto insurance agent for a while now, and I can't say enough good things about the experience. What sets him apart is his genuine availability โ€” whenever I've had a question or needed help, he's been there, no runaround, no waiting days for a callback. He handles everything with impressive efficiency, making what could be a stressful process feel completely seamless. It's rare to find someone in this industry who combines true responsiveness with professionalism, and he delivers both every single time. I wouldn't hesitate to recommend him to anyone looking for an agent who actually shows up when it counts.

Share
Report this rating
LP

Lenin Pirela

1 Jun 2026

I want to thank Maxiel Allen La Garza for the excellent service and personalized attention. From the very beginning, they took the time to explain even the smallest details in a clear and professional manner.

Their level of responsibility and professionalism is outstanding, always responding on time and showing true commitment throughout the entire process. Without a doubt, highly recommended for anyone looking for reliable, high-quality service. She is definitely your best ally.

Share
Report this rating
SL

Santiago Lopez

1 Jun 2026

Wow. If you need PROFESSIONAL, effective efficient and accurate service, here's where you need to be. Thank you Maxiel for all.th3 savings and better coverage ypu found for us!

Share
Report this rating
MC

Marissa Cargal

20 May 2026

Marcelo provides prompt and knowledgeable service, going above & beyond to assist in my insurance needs!

Share
Report this rating
LL

Lesson learner Local Guide

11 May 2026

Mr. Perez was extremely professional with the certain amount of affability that made the conversation warm and engaging. I really appreciated how honest he was with helping to find a solution and with what my needs were at the time of the call, so I would recommend his level of service to anyone with confidence.

Reply from Marcelo Perez - State Farm Insurance Agent business 4 Oct 2025

We really appreciate the feedback. Thank you for giving us the opportunity to help you with your auto insurance needs.

Share
Report this rating
AE

Arturo Enriquez

10 Apr 2026

Andrea was a wonderful agent to work with so easy going and I had a great experience dealing with her

Share
Report this rating
TA

Tonya Austin

9 Apr 2026

Marcello was awesome ๐Ÿ‘๐Ÿ‘๐Ÿ‘
He was so very detailed and explained everything very well.
He's an excellent employee and did a wonderful job helping me to understand my Insurance policy.

Share
Report this rating
ML

matthew Lafleur Local Guide

5 Apr 2026

Would give 0 stars if I could, this branch is great when they want your money. Then the customer service goes to zero and canโ€™t even get a phone call back. I switched to geico and have been much happier.

No reply from management, would give negative stars in replace of 0 stars.

Report this rating
RM

Rahima M Local Guide

1 Apr 2026

Honestly, I will never renew my auto policy with them again. Itโ€™s been over a week of trying to reach someone multiple calls, voicemails left and not a single response. No one answers, and no one bothers to call back. That level of service is completely unacceptable. Whatโ€™s even more frustrating is that I originally reached out to get a home insurance quote, but after this experience, thereโ€™s no way Iโ€™m trusting them with any more of my business. Iโ€™ll be taking my business elsewhere to an agency that actually values its customers and knows how to respond.

Report this rating

Compare 7 insurance agencies in Katy, ranked by rating and number of reviews.

Best Insurance Agencies in Katy โ†’