River Oaks Hospital & Clinics

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Ronny

28 May 2026

Worst facilities in Houston. Totally unorganized took over 2 years to file an appeal for medication which was approved quickly. Call to confirm procedure I said no I dont have the medicine. Can't talk to doctors office have go through call center or drive across town. This place is dangerous stay away

JS

Jorge Sampayo

15 May 2026

I took my girlfriend here after falling to a ditch and they confirmed she had fractured her ankle in several places. But they were supposed to put the ankle in the right place because it was also dislocated. All they did was put a really bad stint on and left it out of place. When we finally saw an orthopedic specialist we were immediately sent to the emergency room to get it back in place before further damage occurred and will be need major ankle surgery.

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Art Wager Local Guide

27 Mar 2026

My medical provider submitted an order for an MRI to River Oaks Hospital & Clinics, Advanced Diagnostics. The MRI went fine and the tech who conducted it was awesome. However, about a week later, I received a report via email from my healthcare provider written by River Oaks. The report showed there was no issue and basically "clear". Several days later, I visited my medical provider again and we discussed the Radiologist's report, initially saying it was good news. My doctor pulled up the report from the system containing the imaging as well (probably the hospitals portal) and it was a vastly different report based on the same MRI. This one identified an important and potentially dangerous medical issue. He contacted the hospital and found the second report was the correct one. Unknown how this could be possible - receiving two separate reports with two opposite impressions.

I called River Oaks Hospital and was disconnected while speaking with the call-taker the first 4 times I called. Finally, on the fifth call I was transferred to the first line supervisor who took my information promised to send my requests to the manager of Radiology for the reasoning behind the two reports and how it could happen. This is greatly troubling and should not occur. Then to be "disconnected" 4 times within 20 minutes, each trying to explain to a different call taker the problem before being finally connected to someone. I would think twice about ever using this facility for any health related issues. I know I will not do so ever again. It's now been all afternoon and I'm still awaiting word from the hospital. I am not happy with the response. I feel I cannot trust either of the reports I received from them for the same MRI. I suggest you look elsewhere for medical imaging.

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Ronaldo Local Guide

28 Dec 2025

I went to emergency for severe gout pain on my knee that was unbearable and the reason why I went to emergency in the first place. To get rid of this pain. Its been over two weeks and I’m still suffering from same unbearable pain. I still can’t work my joint is still swollen it’s keeping me awake at night.
They charged me over 3 thousand in which I paid a thousand out of it so far but it’s such a waste of money when they did not even resolve the problem.
I was hoping I could keep my business open but I can’t open the door while I’m still in severe pain. I lost an estimated 15 thousand dollars at least out of this pain from not being able to keep running my business. Last time I went to this emergency room I was working for US Express as a truck driver and had insurance. They treated me well one injection the pain went away for good and that is the reason why I came back here. This time I have no insurance but it does not mean I have no money to pay. . The pain medicine they injected me hardly had no effect on the pan, it felt like I took over the counter pain reliever. Then they prescribed me to take 50 mg of Indomethacin once a day!!!! That did not even do anything. It’s says there to take only up to ten days. So I quit taking it after ten days which really did not help because they under prescribed the medication resulting in the medicine not having any effects on the pain. It’s now over two weeks and I have a very different experience even though my issue is same thing which is gout pain. The only difference is now I have no insurance and paying from my own pocket. I guess because I looked like someone with no money they right away judged me as one of those patient who uses emergency to get free service. Even though they denied it, it’s obvious the result was much different when I had insurance the first time I came for a gout treatment than paying out of pocket. Even the doctor sounded sarcastic to me which I don’t appreciate. The moral of this review if you are paying out of pocket it might help to show them your bank account so they don’t judge you by the way you present yourself.

MT

M T Local Guide

15 Dec 2025

I wait to get myself checked out, because I slip and fall. I’m in the waiting room , waiting to see a doctor or nurse. Nothing and the signs outside said no waiting. Could have folded me on that matter and I just got my insurance card and drivers license back and took off.12/14/25

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Everett Griffin

3 Sep 2025

Nurse was cocky rude and dismissive. I was the sole caregiver for my grandmother for 8 years in and out of hospital. I have thousands of followers and they have thousands of of followers
I will do nothing else while I’m in recovery to make damn sure that people have there electives surgical procedures anywhere but here. That will be8 hours a day with no other treason than to make sure no one comes here. That’s the start of

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Nicky

31 Dec 2024

Total waste of time, staff and doctors will give you the run around and grab your money. Spent 180 dollars to see doctor watkins assistant for ME to give myself medical advice on what to do with my kidney stones. I scheduled a CT scan at seven o'clock to see if I still had the stone to proceed with surgery and after waiting an hour after my appointment time the staff tried telling me I scheduled the appointment too early for the radiology tech to show up. Was told it would take four hours to get the results, this was done four days before surgery. I tried calling back several times for the next few days with no response just redirected calls. Did not get my results for the CT scan until a week later.

DW

Deidra Warman Local Guide

22 Sep 2024

My appointment was scheduled from 6 months ago at the old location. At the new location I arrived 15 minutes early for my 3:00. I was able to take a nap, change seats because everyone left except this other person and then 40 mins later I was called. I did mentioned this to the doctor.I have been with Dr B for a very long time and it's hard to find good doctors. I hope my next appointment is a better experience. Never had a problem with the old staff. I did mention

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La Tisha Moses Local Guide

31 Jul 2024

I visited this hospital tonight as it was referred. I went in for chest pain and headache, some shortness of breath. The doctor came in the room and showed no empathy. His bedside manner was poor and he was disrespectful. He didn't listen to my lungs and didn't care that I was concerned about a blood clot because I have A-Fib. He uncomfortably rubbed my knee and said that they would do a chest X-ray and send me on my way. I felt violated, disrespectful, and mistreated. When I got my composure, I notified the male nurse and told him that I needed to leave. He apologized further saying that he hoped that he didn't make me feel like he didn't care. I left and went to another facility where they started doing all of the normal ER stuff that they should be doing. I will review them when I am discharged. -UPDATE- The person responding to my review and asking for a call to discuss the review is posting the response merely for show. I called the number, no one knew where to transfer the call or who I should talk to in effort to file an official complaint.