EDIT 10/3/2025: Got a second opinion from a wonderful PA that is NOT employed here and would ya know it.. looks like there was quite a bit of value to a few simple blood tests. I got referred to a Rheumatologist!
Don’t go here. Horrible bed side manner (Dr Lee). Very weird vibe and feels sarcastic. I immediately felt like I made a mistake coming there by how i was talked to. Tone matters. Interrupting your patient too like.. should I have written this out maybe? The woman that checked me in was pleasant. His nurse didn’t look happy.. just not how you want to be treated when you truly feel sick. I’ve told several people already that I know to avoid yall. One person said yall were the worse hospital she’s been to. I concur!
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Nov 2025
[Response from our Support Team]<br><br>Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your comments on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 936-266-4050. Thank you.
Signaler cet avis
MS
Marcus SimsLocal Guide
17 Sep 2025
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
[Response from our Support Team]<br><br>Thank you for your positive rating!
The appointment scheduling communication at this office is very confusing and frustrating. My husband came to his appointment today and was told there wasn’t one for him. I had called to confirm the PCP and the appointment twice and was never informed that the doctor was on some kind of medical leave.
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
Hi, there. We appreciate your feedback. Please know that feedback helps us in our ongoing efforts to enhance care and ensure a positive patient experience for all. Due to patient privacy laws, we can't discuss specifics about your comments publically. Would you kindly ask your loved one to call us at 936-266-4050 if they would like to discuss further. Thank you.
Signaler cet avis
MM
Melisa M Garcia-Vasquez
28 Aug 2025
Every time my husband or I need to be seen at the ER the staff is always so nice and pleasant. Today I had to be seen in the ER and st Lukes employees never disappoint! From front desk to the doctor they were all very nice and answered all my questions. JJ was my nurse for today and he was very empathetic and kind. I am a bit dramatic and he kindly let me know i was not going to die lol He needs a raise is all im saying.
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
My wife went to the emergency room in the middle of the night and spent about a total of 10 minutes with the doctor and had no tests or imaging run - just got a prescription - and our bill was $1,500 AFTER insurance adjustments. This is crazy. My wife was happy with the people she interacted with, and chose to go here instead of a minor emergency clinic because she was worried they would end up sending her to the ER with what she had. The 2 star rating is definatley related to the cost of the visit and the multiple calls to their billing after, trying to get that reduced - they aren't willing...
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
We know bills can be confusing and frustrating. We try to offer an explanation of hospital charges in all medical bills. Because of privacy regulations, we can't discuss specifics about your comments on this forum. Would you kindly call our Patient Financial Services at 888-400-5750 to discuss further?
Signaler cet avis
TB
Tonya Bruno
22 Jul 2025
I would like to thank Dr Salooja, Nurses Lee and Leisa, Imaging Liz and Tess in Registration. They were all so nice and professional, they took great care of me. I would recommend anyone needing care to go there.
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
Thank you for your kind comments! We are dedicated to caring for our communities with love and compassion.
Alex in MRI was professional and compassionate. From the time we arrived until the end of the procedure, he did everything possible to accommodate us, including asking the right questions about my mom’s implanted device. Thank You!
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
We got here to the Emergency room and no one was there for a good 10 minutes. It was like it wasn't even a real emergency waiting area. When we got in they seemed pretty dismissive and didn't feel like they wanted to find the problem. And they did not and my family member ended up with a break because a fracture was not found the next day. I do not recommend this hospital to anyone.
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can’t discuss your comments on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 936-266-4050. Thank you.
Signaler cet avis
BK
Bambi KershawLocal Guide
24 Jun 2025
I have recently changed Dr and found myself here. The convenience of in-house bloodwork, CT scans and bone density tests has been so very convenient. Everyone is so helpful and friendly. And so far I haven’t had to wait for any appt, they have been prompt. I’m impressed and happy I chose this facility for my care.
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
We had to bring in my mom because she needed a blood transfusion.. When they say human kindness is here it’s absolutely true.. Ivy McKinney is very kind and made sure my mom would meet with the top doctor to help.. Excellent hospitality.. If you or a loved one needs great medical care I suggest St. Luke’s Sugar land hospital..
Réponse de St. Luke's Health - Springwoods Village Hospital - Spring, TX entreprise4 Oct 2025
Thank you for your kind comments! We are dedicated to caring for our communities with love and compassion.